We've always had wonderful experiences with Tybee Vacation Rentals. The property we stayed last…read morewinter was in beautiful condition, thoroughly cleaned, and well equipped. Check-in and check-out were a cinch. We look forward to vacationing with Tybee Vacation Rentals again in the near future!

Please check for negative reviews before booking with this company under new management. If it…read morehelps don't use VRBO when searching. What better way to steal money than to offer "insurance" even in the event of natural weather conditions beyond your control. Front office staff is uninterested and unhelpful.

Just spent a wonderful long weekend at the Island Dog Cottage through Mermaid Cottages. The unit…read morewas clean, comfortable and well supplied. It was great for a girls weekend- close to everything!

Soon after reserving a condo for fall break, Mermaid Cottages called to make sure we knew Pirate…read moreFest was happening the same weekend-- and the location we selected would be in the middle of it all. They offered other locations if we wanted to move. (We bought pirate clothes instead.) That was the first indication of the hospitality we received from Mermaid Cottages. They truly cared about our experience, worked to make sure we were happy. The location itself was great. Steps from the beach, with gated access to covered parking and two assigned parking places. The condo was older but well-maintained and furnished. Bedrooms were large and comfortable. There was a spacious open living area with a galley kitchen and bar, a separate dining area, and a wrap-around covered balcony. We feel like we made friends with Mermaid Cottages and look forward to seeing them again soon!

Our experience there was short. We checked into A117, when we went in we had roaches in the…read morebedroom. When I contacted the host I got no where's with them. we left right then. We have been put off for 6 days every time I call the manager is busy or will call me back. I suggest people not to waste their money there!!!! I'd post pictures if I could . if one unit has roaches you know they are through out the entire building

We have stayed at this complex and various condos many times over the past 3 years…read more It's got a nice vibe and mostly quiet.

While the staff at the rental off is extremely friendly, I am not impressed with our condo. We…read morestayed in Sandpiper 204. The views from the condo are absolutely amazing! The beach is within walking distance! The square footage for the condo is massive! It is very roomy for a family! However the hot water heater does not meet the demands of the condo! There is a whirlpool tub in the master suite that you cannot use because there isn't enough hot water for it. The dinning room table and chairs present a huge safety hazard! The legs are about to fall off!!! As far as the kitchen supplies they are adequate! I would strongly recommend you bringing your own cooking utensils, if possible! There are two amazing restaurants that are right next door that you have to try! Frannies on the beach and Spanky's Beachside are absolute must! The food and drink are amazing there!! Would we book this condo again? Eh possibly! If the forward concerns where met.

Booking was easy on line. But if you need to call for any reason booking or after checking in…read moregetting someone to answer phone ca be challenging. They said they would immediately let us know when unit was available if before 4 No one called we got to office just before 4 and they had already moved our check in packet to late check in box downstairs. Moving into our unit we walked thru multiple spider webs like no one had been in there for days. Views were not unobstructed as described. Tried to write a review on their site for the unit but site would not allow so be aware of the 4.9 review average for beach and racquet b311 and probably all other reviews on their site

Worst experience ever! I will never ever go back to Tybee Island! I rented this house through VRBO…read moreand it was totally False advertisement! Nothing in this house was clean but the sheets if that! Came to the property and trash beer caps all in the hot tub and on the balcony porch! The floors was nasty the couch was nasty and there was dirty dishes stocked to the cabinets!So beware of this property and rents company through VRBO

They advertise pool access, but what they don't tell you is you have to drive almost 3 miles and…read morethere's no parking you have to find paid parking on the street. To me it's not very ethical.

Great place to stay on Tybee Island. In fact this was the fourth time staying at the Brass Rail…read more What keeps us coming back to the Brass Rail? For starters it's location, location! The Brass Rail is close to the beach and many of the condos have a beautiful beach view. The condos are spacious and up to date! Plenty of room for fun in Tybee! The condos are clean and offer a relaxing place to unwind after the beach. While staying at the Brass Rail, you have pool and hot tub access along with two parking spaces. The Brass Rail is the place to stay on the island !

I have mixed emotions about this condo. The condo itself is very nice and spacious, 3 bedrooms and…read more2.5 bathrooms, a huge balcony with five chairs, a grill, propane and a huge table to dine at for 6 people!!! This is where the confusion comes in to play. The original room we paid for is next door condos. We arrived and tried to use the elevator. It was turned off due to some work that was to be done on it. Make sure if you make reservations on Tybee Island-make sure that they have working elevators. So we went up the stairs, 4 stories!!!! Try to carry luggage up that! 3-4 sisters own and rent several units-so this review is mainly for them. They're very nice, but need to fix things. My lamp in my room was broken. The balcony French doors don't catch the latch to lock up. Thank God this room has an elevator. But, I am thankful they upgraded us to this condo, because it is gate protected. The underground garage was tight, but doable. Pros:huge condo over the beautiful pool, comfy beds, huge condo! The sisters were nice but overwhelmed(in my opinion). A block from the stores, restaurants and the beach/pier(free). Cons:mentioned above Recommend? Yes, but make sure you have good communication with the sisters who own the condos.

We have stayed at Tybee several times and just LOVE the places we have stayed at…read more The staff are amazing and so helpful, they make checking in and out such a breeze!! The property we stayed at was Gorgeous with amazing view. The kitchen was to die for ... just awesome!! The place made you feel at home. We plan on going every summer now and looking forward to using these guys again and again for many years.

Decent place. Great destination, size, and views. It was clean when we arrived and had all the…read moreessentials. Minor hiccups, and the staff was quick to handle and attentive. The reason for the one star is the inside roaches. Despite the company sending an exterminator mid vacation, before and after said exterminator whom promised the roaches wouldn't be in our rooms, we saw at least 20 German roaches. Upstairs. Downstairs. During the day. At night. In the kitchen. In the living room. In the bathroom. In the hallway. And worst of all, in our bedroom a mere foot from where my child slept. I'm scared to think of all the ones we didn't see. No one should have to stress an entire vacation about roaches and taking them home with you. Also, there was a bee or wasp nest next to our patio door and several of us got stung.

We booked with TIR through VRBO. It was a very simple process! After we requested a booking it took…read moreless than 24 hours for it to be confirmed. Once that happened, they emailed me the rental agreement and some various information for checking in. I emailed the agreement, but you can also fax or mail. Checking in was a breeze. We stopped by at the lady there had enveloped our key and was about to leave, but she gave it to us. She was very nice! Our condo was easy to find and in the PERFECT location... totally beachfront. For the price, it was a very good deal. I also liked it wasn't too far down the island. We were on the second floor, which wasn't bad at all. Our condo was pretty clean, but the floors turned our feet black so I think they may have had a little dirt leftover. The kitchen was stocked with utensils and dishes for some minor cooking. I would recommend this company, but I wasn't 100% impressed. See below for pros and cons! Pros: LOCATION, friendly staff, the beachfront view, lots of space Cons: Dirty floor, little flying bug infestation (wasn't really bothersome, just annoying), big trash can overflowing right next to steps, no tv in the bedrooms, tv in living room with few channels, and not enough towels (we have six for four people)

The service we experienced was extremely unprofessional and unacceptable. On the day of our…read morearrival, Anthony with Tybee Vacation Rentals called at 11:30am to inform me of a maintenance issue with our reserved home and said he would send alternative options. I agreed without hesitation, understanding that unexpected issues can happen. However, after waiting and receiving no email, I called the office at 12:35pm and was told Anthony was at lunch. I continued waiting, and at 1:21pm finally received an email with only one alternative home. My husband and I reviewed it immediately and responded at 1:32pm confirming it would work as we had already tried to find a different accommodation for our family but nothing was available on the island therefore we had no choice. I received no acknowledgment to my response --no call, no email. At 2:28pm, I called again and was placed on hold before being sent to voicemail. I emailed Anthony once more asking for confirmation. By 3:37pm, still no response. At this point, we were supposed to check in at 4pm but had no address, no entry instructions, and no confirmation that we even had a place to stay. I called again and spoke with Erica, who promised a callback within 15 minutes. By 4:27pm, still nothing. When I called back, an older gentleman answered, and the background noise made it difficult to understand him. After explaining the situation, he attempted to transfer me to Anthony. I waited on hold for about two minutes before Anthony finally answered and asked if we were okay with the option he sent--despite multiple calls and emails confirming this hours earlier. He blamed their system for being slow and placed me on hold again to finalize the booking. I waited 55 minutes on hold before he returned with the address and entry code. He offered one insincere apology that felt more sarcastic than genuine, as if assisting us past closing time was an inconvenience to him. At no point were we offered compensation, a discount, or any acknowledgment of the significant disruption to our first day of vacation. We finally entered the home around 5:40pm--frustrated, hungry, and exhausted after a six‑hour drive and an afternoon spent trying to confirm we even had a place to stay. Had there been another available property that could accommodate my family, I would have requested a refund and booked elsewhere. This was by far our worst experience in Tybee Island. I would not recommend this business, and I do not plan to book with them again. This entire experience made the whole trip blah as we were not in the original home we booked close to the beach and had to drive to the beach from the new location as it was much further out and was just nothing like we expected our trip to be.Once we returned home I reached out to Bookings customer service team and told them about the experience we had and requested a refund as I had paid nearly $1500 to not get to stay in a home I had booked. I was emailed back in 48 hours stating the accommodation had agreed to give me a refund of $150. This was a sarcastic gesture and that $150 did not even cover a one day stay that was taken from my vacation due to waiting around for the company to respond to me nor did it cover the amount of money we had to spend on parking due to being moved. I have since responded to that email and asked that either booking or the business make this right. I am hoping that this happens. I have used booking for many years and many of my stays but if this is not made right I will no longer use the booking platform.

They work with you ASAP should any problem arise, and they rarely do. I have gone through them a…read morenumber of times during my stay at Tybee, and always use them, and will continue to use them. They have a friendly staff and great customer service.

My husband and I truly enjoyed our stay. I give it 5 stars. The condo was so clean and cute. The…read morelocation was perfect right off the ocean. We also got free activities for booking with Tybee Rentals. We did the dolphin watching and rented bikes. The host communicated in a timely manner with very clear and simple check in and check out instructions. I really enjoyed everything about our stay.

Easy check in on the way to the location. I was thrilled that the 5:00 check-in got moved up to…read more1:00. We had unit 102. The blanket options were aged and looked stained or recently abused, glad we had the washer and dryer to use. The kitchen was very well appointed. Blender, panini maker, electric frying pan, large electric skillet, toaster, crockpot, mixer, many plates, cups, serving ware etc. This location was fantastic, you could walk to restaurants and the little local theater where there was a play and some student musicians.