Thank you to the staff at Beachside Getaway for another great family vacation. 23 Dune Lane was…read moreclean and ready and beautiful. Your courtesy and friendliness make the whole reservation process easy from beginning to end.

I booked through this agency for a rental property over six months ago and just got notification…read morethat the property will undergo renovations and will not be available. They offered a few alternative properties, but not in the same area or not comparable dates. Now I'm stuck trying to find another property to rent so late in the game. They were unapologetic and offered nothing more than simply returning my 50% rental deposit they've been holding for over six months with no interest. I cannot recommend them to anyone.

Firstly, my family rented the unit 167 Mooring Buoy. This is a privately-owned home that…read morecoordinates with Palmetto Dunes to manage its rental. First the good -- PD is lovely and safe. Plus, the beach proximity of our rental was easy - less than a city block. The property easily housed my party of 7 as expected. There was ample hot water, the air conditioning worked well, the keyless entry operated as expected, the kitchen dishware and cookware were sufficient and most of the house was generally clean. A few things were merely irritating: - The sliding glass door that connects the master bedroom to the patio does not work. A physical effort and a noisy rocking motion will open it enough for a thin person to slide out sideways. Once I got this back closed we did not use it again; - The curtains on those sliding glass doors are very VERY sheer. Effectively they are see-through. Anything happening in that master bedroom is shared with any guests on the patio; - The black patio chairs are peeling some kind of substance -- possibly old paint. Whatever that stuff is, it's almost impossible to get it off your legs. One thing was grossly unacceptable: a non-working freezer. Imagine 7 days in the summer at an ~$8,000/week LUXURY rental with a non-working basic appliance! No advance warning. Infuriating is that fact that the owners KNEW this. I know that they knew because there is a small card on one of the kitchen walls, warning the renter that the freezer is slow to freeze after a new guest enters and that 24-48 hours ought to be given. Well, it did not freeze in the entire week. Spoiled food, zero ice, etc. An AI search suggested I ought to be due some compensation and per my description, suggested $150 to $400 per day depending on whether the owner provided an interim solution, such as a cooler with ice or a secondary freezer. After some email correspondence and conversations, the property manager (Demetrea Thomas) refunded $550. In total. She told me the owners had placed an auxiliary freezer in the kitchen (and apparently my party of SEVEN - none of us blind) all missed it for 7 days. When I disputed this absurd assertion, she promised to credit me more if she can verify that in fact there was no auxiliary freezer. I asked her for a photo of it. Dishonesty, rottenness and possibly criminal Well, Demetrea DID send me a photo. The photo showed a refrigerator/freezer combo standing right there in the dining room, beneath a light green wall tapestry. Thankfully, among the various pictures taken by my family was one showing that very wall with the green tapestry. It is quite apparent that there is no 5' tall stainless steel appliance standing there. I shared this with Demetrea on July 7. Not a peep from her and I presume I shall not. Not sure who is more rotten - the owners of 167 Mooring, the owners of Palmetto Dunes, or the property manager Demetrea Thomas.

If you're looking for your next family vacation stay, I highly recommend the vacation rentals at…read morePalmetto Dunes Oceanfront Resort, in Hilton Head Island, SC. Palmetto Dunes Resort gives you access to beach, golf course, tennis courts, bike trails, kayaking, restaurants and much more. For more information go to https://www.palmettodunes.com/ My husband and I, met our family from Pennsylvania, Connecticut and California. We rented a beautiful rental that fit 15 of us comfortably. The rental has a large swimming pool with jacuzzi and fire pit. There's shopping outside of the resort and many good restaurants along with harbor tours. Give this place a try! Happy Yelping :)

They were awesome! We called to see if we could get in the property earlier. We arrived early and…read moredid not want to wait five more hours to get in our room if it was ready (we have two boys- enough said!). The woman I spoke with was very nice and told us we could get in earlier than the normal 4 pm check in time- just give them 15 minutes... we were in by 1:45. Loved the place and staff was very nice. Also, - and this is a major plus!! my son left his retainer at our place and they were very helpful in getting it back. They had it and sent it back ($25 fee, but better than $400 for s new one!). We will definitely use them again!

I was so very disappointed! The house was beautiful and very…read moreaccommodating. However the area and community is not renter friendly at all! We got a call about moving our vehicles and we did. Because we had other guests joining us, they were unaware of the parking conditions. Before they could even get in the house good, there was a call but we moved right away. They just warned us to move but never said anything about a fee. A few weeks after, we were charged $500 to the card on file! They refused to accommodate. I will NEVER and I mean NEVER rent nor recommend these properties to ANYONE!!!!! 1. The community is NOT welcoming to guest! They show that by having a large sign saying renters were NOT WELCOME!!!!!! 2. The customer service was HORRIBLE!!!!! 3. There is an elevator but not open for guest to use!

Do not rent from this company. They lied about construction being done, I called 3 times before…read morebooking. We showed up to a construction site on the beach. The manager said they don't know when projects are going to be finished. We had debris falling on us from the roof and loud hammering and chain sawing all week. Manager said he is not responsible for anything. I paid $5800 and he offered me a $100 refund. HORRIBLE CUSTOMER SERVICE AND VACATION MANAGEMENT.

Hilton Head Properties R&R was wonderful to work with from start to finish and gave clear…read moreinstructions every step of the way to make our first vacation in 6 years a breeze, especially when traveling with 2 young children and 4 seniors! Their communication, promptness of service, and personal attention to detail were wonderful. We had the pleasure of working with them for our first trip to HHI as a family. We were there celebrating our 10-year wedding anniversary. HHPRR made sure that I had everything I needed prior to arrival as well as on-site. We encountered some unforeseen circumstances, but the team was quick to help and make sure everything was taken care of immediately. Thanks to the wonderful communication and responsiveness, we will be returning to HHI for future family trips!

Good price and worth every penny for the shade on hot days and chairs anyday. Friendly and helpful…read moreemployees.

My husband and I have been visiting Hilton Head Island for over 20 yrs. Last summer was the first…read moretime we rented through Sherry Aldridge at Hilton Head Beach Rentals. Our experience with Hilton Head Beach Rentals was beyond excellent. We rented an oceanfront condo in the C Building that was absolutely wonderful. The view was breathtaking. Sherry sees to it that her guests have a villa experience to be treasured. This villa had EVERYTHING! The bed was super comfortable. The Wifi was excellent and the kitchen was fully equipped. There was plenty of closet space and shelves - I needed that because I do lots of shopping when I'm on the island. Every morning my husband and I enjoyed our coffee on the balcony while taking in the spectacular view of the ocean. We were a few steps away from the pool (the largest on the island) and the beach. Sherry is always just a phone call away and personally makes sure that her guests are happy. She is the perfect host. We have already made our reservations for this summer. As a matter of fact, we did it before we even left! Thank You Sherry for a wonderful vacation. We can't wait to get back!

Another great Sea Pines visit! Everything went better than expected! From our dinners at the…read moreQuarter Deck, Frasier's Tavern, shopping to a great boat day on the Chris Craft with Captain Andrew. Highly recommend Sea Pines!

Appreciate the resort! Enjoyed the courses in Sea Pines and they were in great shape considering…read morethe amount of rain. The restaurants were outstanding .

We have rented properties on Hilton Head from Destination Vacation for about 6 years. This company…read moreis great to work with. I love that they send the keys/house codes and parking passes weeks ahead of time. It allows me to mail them to the individuals we share the house with. The houses are always well stocked, saving us to have to purchase trash bags, toilet paper, etc. mid-week. If we encounter a problem they respond quickly. This year, the grill was broken. We called and their handy man came to the property within two hours. He determined the grill was non-repairable. Destination Vacation had a new grill out to the house the next day. This company is my first choice when renting on Hilton Head.

My family rents several times a year on HH. I was taken aback by how friendly, relaxed and…read morepersonable EVERY SINGLE person I dealt with at the company was to me. Further the house was stocked well beyond our expectations - each bathroom had ample supplies (for the week!) as well as a generous supply of large sized towels. One night we had a minor plumbing problem but they were all over it and even called to check on us. The kitchen in particular had enough equipment to start a catering company. Linens were very nice. Patio furniture was very nice and plentiful as well. In fact our deck had TWO 4 seat dining table. We had a wonderful stay and will be back. PS - we lost a key. No charge. I left an ipod and some glasses - shipped immediately!!!!

They are responsive and helpful. They know their units …read more Vacation Time cares, gives good service and knows their properties! The only complaint is that they should be up front with adding optional housekeeping if you stay more than a week. I would have liked that service and have toilet brushes provided for longer stays. Overall, the place we stayed at was clean, quiet, functioning appliances comfortable beds and right off the beach. What more can you ask for on Hilton Head. You should rent bikes from Sports Addiction from Bluffton and have the bikes delivered. You don't need a car once you are on the island. You can bike anywhere. Just rent a bike basket with a stand on the back for your groceries. We only used the car to get places with a larger group who didn't have bikes. It is very walkable and bikeable everywhere except where it is gated on Hilton Head.

Had a nice Vacation Time! Came here four years ago, and loved the beach, so, again, we said: let's…read morego. We checked in late, to our beachside escape, finding the a/c totally berate. The very next day, we checked in to say hey! and Jimmy, at the desk, said he'd take care of it straightaway. We headed to the beach, and to our delightful disbelief, upon return, a new a/c unit had been installed first rate. Jimmy was so prompt, friendly, and attentive, we'd go again!

6 Cassina Ln - Some Nice Renovations, But Too Many Other Issues…read more Our group appreciated some of the recent updates in this home--particularly the nicely renovated kitchen and bathrooms. The large kitchen table was a great gathering spot for meals and games, and the multiple porches gave everyone a place to relax. However, one of the porches didn't have any furniture, limiting its use. That said, several issues impacted our overall experience and should be addressed: Pool Area: The listing showed lounge chairs around the pool, but there were none upon arrival. The outdoor table and chairs are rusted, with several chairs having dangerously eroded armrests. After pool maintenance mid-week, the unheated pool became warmer than the heated hot tub. We used the provided instructions to start up the hot tub but were unsuccessful. Management resolved the hot tub problems and later told us the laminated instructions in the house were incorrect. Reviews suggest this is a recurring issue. The privacy fence blocked airflow--some outdoor fans would help make the space more comfortable. Overhanging trees constantly dropped debris into the pool and surrounding area, which hadn't been cleaned recently; a slimy buildup was present near the pool steps. Despite the listing stating that beach towels were provided, none were at the house when we arrived. Management did send over towels the same day we called. Laundry: The dryer had standing water inside. The management attributed it to condensation, but this isn't something we've encountered in many years of owning and renting homes in Hilton Head. Pull-Out Couch Area: The ceiling fan is wired to the main light switch, so it can't be used without also having the light on--problematic for sleeping. Beds & Bedrooms: The master bed had an added cushion that caused the fitted sheets to pop off during the night. Several guests reported back pain from uncomfortable beds; one of the twin beds was wobbly due to a broken leg. The upstairs area was warm and slow to cool; upgrading to LED lighting might help reduce heat. Bathrooms: Only the master bath had sufficient towel bars/hooks. The other bathrooms lacked adequate places to hang towels. One bathroom had a fan that ran constantly and loudly, requiring the door to be closed at night. Kitchen: The ice maker was unreliable, requiring us to buy ice. Management did bring some bags to help. The cookware, while attractive, was not non-stick, making it difficult to use for meals. Porches: The screened-in porch roof leaks during rain, soaking the furniture and making it unusable during bad weather. General Maintenance: While the management company responded to a few of our calls by sending someone over to clean the pool area and check the appliances, no lasting solutions were provided. After several issues, we became reluctant to keep calling. Final Thoughts: The home has great potential with some thoughtful renovations and a spacious layout, but the maintenance and communication issues significantly affected our stay. With more attention to detail and proactive upkeep, this could be a much better experience for future guests.

I just got back from a vacation at 25 Duck Hawk with my fiancés family and we were pretty…read moredisappointed with our stay. The location itself (oceanfront and in Sea Pines) was awesome. Unfortunately, the location was the only good thing. So many things in the house were broken. The ice maker didn't work. The dishwasher top shelf fell out when trying to pull it out to put dishes in. One of the two ovens did not work properly. One of the toilets only half flushed. A broken off plug was stuck in one of the electrical outlets. The light switch in our bedroom did not connect to any light. The fan only turned on for a short period of time. For a luxury home rental company, the amenities and appliances were far from luxurious. Also, they provided us with nowhere near enough toilet paper or trash bags for our stay. For as much as we paid for our stay, you think they could've provided a few more inexpensive toilet paper rolls and trash bags... On top of that, there were a few spots in the house with visible dark mold. One of which was our bathroom. I have a mold allergy, so this was not something I was thrilled to see. They had someone come to look at it and instead of taking a good look and figuring out how to best remediate it, the guy they sent over just cleaned up the visible mold off the ceiling. This is NOT how you properly clean up mold... He also told us to make sure to keep the vent in the bathroom open, as this is how the mold got there (in a tone as if it was OUR fault). The mold was there when we arrived, as was the closed bathroom vent. Not to mention, the guy they sent over showed up unannounced. No phone call letting us know that they were sending someone over. In additional to this unannounced man, there was another man that showed up on the property. He had a leafblower and was blowing leaves off the property, but he showed up completely unannounced and didn't introduce himself or let us know that he would be cleaning outside. Needless to say, I was in for a shock when I walked up from the beach and was met with a stranger! My mother in law called The Vacation Company (on the first day of our stay) and let them know that we were dissatisfied with our property. The lady on the phone said they had a lot of problems with this property and offered us another one. It was a little bigger, but the location was nowhere near as nice. We decided to stay with 25 Duck Hawk, although it was far from the quality we were expecting. Do yourself a favor and do not stay at 25 Duck Hawk Rd! It is run down and in serious need of some TLC, I would not consider it luxury. Their other properties seem to be relatively nicer, but try to do research on the specific property you want to stay at!

We really enjoyed our stay at Port O' Call Resort. The villa was clean and comfortable, the resort…read morewas peaceful, and the staff was friendly. We would definitely stay again!

We had a lovely two-week stay at Port 'O Call. The walk to the beach is nice and the resort is…read morequiet. We stayed in a two-bedrom and it was quite roomy and well equipped. There are BBQs on site, and we used them several times for burgers, chicken, steak, etc. The unit was clean. The pool and amenities were very good.