This is hands down the best nail salon in Kansas City! I've been a loyal customer for years. Even after moving away when my husband retired I still make the long drive just to visit. The staff is always friendly, professional, and incredibly accommodating. I've consistently received excellent service and wouldn't consider going anywhere else. Highly recommended! read more

Expensive and didn't do that great of a job. Pushed me to get add-ons the entire time after I was clear that I didn't want any.

Did an okay job on an acrylic fill with a simple French tip. $88 before tip, when the website says a fill is $48 -- not sure how they managed to up-charge $40. She said it was the design and the shape, although i didn't switch shapes and just got simple white French. Definitely could have gone anywhere else for cheaper and gotten a better service. read more

I loved my manicure - it lasted for two weeks and I just got a basic mani! We were walk ins too, and it was so nice to be accommodated. But one of the nail technicians talked loudly and incessantly, which detracted from the experience. We were there to relax, not listen to her unfiltered monologue. read more

I've been going here for years. I love the staff! They're all friendly and make sure to do their best. I've had nothing but great experiences since going here, which has been well over 5 years. read more

my daughter requested a full set with regular polish and was quoted $58 when website says $38. nail tech was very pushy. we will not be going back. do not recommend. read more

I went in while they were open and the open sign was lit up. they denied me and said they were closed. the guy there was extremely rude!

Reading the reviews I was very hesitant to go here but my step mom swore by them and said they were nice and amazing. I got a full set and a pedicure. The people were so nice!! And my nails are some of the best ones I got. Kayden ( I think his name is) did a great job and took his time with the design I've wanted. I've got many places for nails and this was by far my best almond shape ever. 10/10 read more

Xo Nails - full set - Nail Salons Near Me - Kansas City, Missouri

second time I gave this place a chance and let me tell you I won't be coming here ever again!! I asked for a manicure French tip and the guy ( older man) not only was he rude and talking his language yelling the whole time, but he didn't even do the job right. I went back the next day to get my cuticles cleaned because he didn't want to do it when he did my nails even though I asked multiple times to please clean my cuticles! he said no because if you cut them they just grow back.... so i went back the next day and then he said something to the lady and said I didn't ask for a manicure just a French tip.... like what?!!?! absolutely horrible! now I have to go get my nails fixed somewhere else to fix his mistake. please don't waste your money! I should have known this place was bad when there was costumers complaining while I was there. I should have ran right there and then! read more

If i could give negative stars I would. The rudest women were doing my friend and I's pedicure. Blatantly talking about us and laughing. Rushing, not paying attention to their job or me. There for cutting me multiple times, most uncomfortable experience, cold water, worst massage ever, not even giving a correct full pedi (i go twice a month for pedicures and thought I'd try somewhere new. Never again.) SO unprofessional and rude. I will never come back or recommend this place to anyone. Very sad as I was the one who recommended my friend and I come here today. Friend got the regular pedi, I was supposed to get the deluxe. read more

I lowered my rating to one star. Three weeks after my manicure at XO nails, several of my nails continue to chip, shred layers, are so soft I can bend them and keep splitting. I have NEVER had this problem with my nails before. A few are still fine and strong but several are ruined and won't repair themselves until they're completely grown out. read more

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I love this salon! The employees are so nice and accommodating if your looking to relax and good a mani pedi this is the salon to go too!! They always welcome you in and are willing to do everything you want!! I will always come back to Sunny and his employees if I could give this salon a 10 star I would!! HIGHLY RECOMMEND!!!! read more

ZERO, TERRIBLE!!!!! If you're not using your online booking system, disable It!!!! Made an appointment, walked in and told the man that. "Oh, we don't take appointments, an hour to an hour an fifteen minute wait." Here is a thought, update your webpage and IG account to say that. DO NOT WASTE YOUR TIME, RUDE, RUDE, RUDE. read more

4 of us went for mani pedi's. We scheduled a week in advance. My friend got there early and she sat separate from us and got her pedicure started before we even arrived. They didn't listen to what order of color my daughters wanted on their toes. When we got our manicures my friend again sat far from us & sheasked for the 3D flower design and no one knew how to do it. (It's displayed on there yelp and IG page) so she didn't get it. My daughters nails looked so blotchy and the lady didn't get the edges or put a clear coat over it. My other daughter looked like she had an outline she painted the skin. My French tips have streaks and lots of bubbles in them. 4 mani pedi's wasted. We will not waste our money here again. read more

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Been here a decent amount of times. It's always been good quality, good service. Fast, polite.

you aren't allowed to make appointments anymore. Which doesn't even matter .... because once I made an appointment for 10:00 and I showed up 5 min early they didn't end up starting my toes. Once 11:45 hit I got up and walked out because I was here to get my toes done for prom and had other plans after my appointment. These people here treat their customers awfully. I've heard a lot about them from mutuals who used to go here too. Now we all go across the street and they're phenomenal and will get you in within 10 min. I will never go back to XO. read more

The sign says 7:30 and when I walked in at 650 I was told they were close. They said they have been closing at 7 covid but there was absolutely not signage stating that and door clearly said 7:30. Terrible customer service. read more

Have gone here many times over many years. Had a BAD experience recently. A true game changer!! Unhealthy practice that made my nail instantly bleed, even when I warned tech about my NAIL seconds before. She totally ignored me. She was unphased as was Sonny the owner. I told him that this tech and her coworker beside her were unprofessional to me and my guest who I brought. He was again unphased. My guest was horrified at our tech's behaviors...mean girl stuff! "Best in the Northland" is NOT applicable in the case of XO Nails. So VERY unsettling. read more

Just wanted to share a pic of my nails and why XO Nails will continue to get my business. Also my daughter is 5 years old and they have kid pedi chairs to accommodate her as well. She loves it! read more

Xo Nails - Dip nails - Nail Salons Near Me - Kansas City, Missouri

I love the service. Everything is very clean. All we got is a pedicure but it was pretty smooth. I only recommend it for walk in and if you are not in a hurry, then it works for you. read more

Love XO. They are the best!! Always friendly even when super busy. Clean and great work every time

I had two events in Liberty and had to kill time between them so I stopped in and got a pedicure and manicure. The dip nails are so thick they look like bubbles and my pedicure is a complete mess. I tried to tell her I needed them filed down and she tried but I had to get to my next event. I got home (which is an hour away) and called them. I told them I wanted a refund and they were extremely rude and hung up on me. They did tell me they would fix them but I live an hour away and can't drive all the way back there. read more

One of the top worst customer service experience of my life! I made an appointment, showed-up on time, no one greeted me or paid one ounce of attention that I had walked-in. I said I had an appointment at 4:30, to which I was told to sit down. Twenty minutes later, I very politely asked him, the owner, how much longer told to sit down and wait, five people before you honey.To which I said how long is that, also politely, and he said one hour! I had already been there twenty minutes by that point! Had I not asked, he would have left me sitting there..... I could have run errands or what not at the very least, had I known. Then I asked why he doesn't call clients, whom have an appointment, to let them know that they are running over an hour late, to which he said honey I busy honey. You aren't my client honey don't care. I then told him to not call me honey one more time and that it's condescending and sexist. He then ordered me out of his salon. Insane and surreal experience, that I never want anyone to experience as well. Note: The salon wasn't busy, and it was extremely under staffed. Makes sense...... I can't imagine anyone wanting to work for a business owner who conducts himself in that manner. Disgusting! read more

If you want a salon that will sit you in a chair as if they're ready for you, only to end up waiting an entire hour with nobody speaking to you about your delay, look no further! read more

Best place to get a pedicure in Liberty, Missouri! Friendly and prompt service. Large polish selection. The salon is recently remodeled and very tastefully decorated. It's a very clean salon; they use liners for the pedicure bowls and the tools are pulled from packages prior to use. Also, the prices are very reasonable. read more

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I've been going to Xo nails for about 4 years. I loved going to Winnie he was very detailed and very good at nails I even drove 25 minutes just to get my nails done by him. Unfortunately the owner sonny is very rude. The last time I went he said "we don't have all day to pick a color" you should never treat a customer like that. Very unprofessional. If it wasn't for how rude the owner is I would definitely keep going to Winnie. read more

Pretty rude! I called in advance for a pedicure, and was told I would not have to wait. Once I got there, I waited 25 mins. Business owner was unprofessional and abrupt with me when I asked how long the wait would be. Afterwards, with a disgruntled look on his face, he continued speaking in a language I did not understand (not the problem) but was clearly about the situation. I won't be back. read more

Vivian and Danielle are my go-to's! This salon is absolutely beautiful, and the staff treats you like family whether it's your second time and they remember your name already, or it's your 100th time and they know your shape and color(s) and your sass. I've never been so pleased with a nail salon before, and me being licensed to practice makes me awfully picky, but I'm never disappointed!!!! read more

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Always LOVE going to this salon! But today I was loving these Super Bowl nails!! Great job Dorothy! read more

Xo Nails - Go Chiefs! - Nail Salons Near Me - Kansas City, Missouri

This is hands down the best nail place in KC! I've been to so many places before finding this gem! Vivian is my go to lady; however everyone in here does solid work. I'm a hairdresser so I'm pretty rough on my nails and I never have an issue with my nails breaking as long as I go here! They take their time to make sure you leave with exactly what you want. I've never felt rushed. Here are some of my favorite sets vivian has done for me throughout the years. read more

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There are a lot of nail salons in town but you won't find a friendlier staff and aesthetically pleasing one. They treat every client like a friend and call you by name when you walk in XO exceeds my expectations every time. read more

I wish I could rate this establishment less than one star (not sure you can even call it an establishment). First time I went there my nails were AWFUL in so many ways. Decided I would go back and hopefully they would do better. Wanted to give them the benefit of the doubt, right. I absolutely REGRET ever going there, the service is HORRIBLE. They cut my skin around my nails,,, all of them were bleeding and bright red (sore and scabbed for days after). The manger had the audacity to say "oops" and laugh. Extremely UNPROFESSIONAL!! I didn't even get the option of length or shape before the literal manger/owner decided to cut my nails how he wanted it. How can you just decide what your customer wants. I tried to express I didn't like them and all I was told was "it's fine they look fine".I kept saying I wanted them longer and a different shape they said no!!! I got up after my appointment and was told to pay the most OUTRAGEOUS price for cut up fingers and crooked nails. Worst service and atmosphere by far. I cried on the way home and was so upset I had to spend money on them. I DO NOT RECOMMEND GOING THERE, SAVE YOUR MONEY AND TIME. THE PLACE IS AWFUL!!!!!!!!!! read more

I took my husband and granddaughter there for pedicures this afternoon. Found out the hard way that they charge extra for a men's pedicure, which I'm not sure why because they didn't have to polish or remove callouses. Then, they add on $2 additional dollars per person because of Covid-19!! Don't understand that one! We had our own masks and they didn't do anything different except wear masks, which they shouldn't charge their customers extra for! Very disappointed!! Won't go back! I don't like being taken advantage of!! NOT A HAPPY CUSTOMER!! read more

I went here before school started to get my nails done and was very disappointed. I called and asked if there was a wait and was told no, upon arrival I wanted 25 minutes and was not greeted. A group of women cane in at least 5 minutes after me and were treated first, until I had said something. The woman half heartedly painted my nails and was very rough with my hands. My nails had streaks and bubbles and I could have painted them better myself. The very next day multiple of my nails were chipping, so I came in and asked for a credit to get it redone. The man at the desk reluctantly agreed, and was not pleasant in any way. I will not be returning. read more

Worst experience ever! Half my toes were left pointed and sharp on one corner or the other. The girl than rudely said I should have caught it before she painted them. Then she tried to say they were square the way people do them. I said they are sharp on one corner each! Not on both sides. So mad! $35.00 they should be nice! I have gone to this location for several years now and to have her speak so rudely I will not return! They in my opinion just don't care! Sure can speak English when they want to be rude to customers! Very disappointed! read more

Love this place go there they fit my nail perfect ovpychckyxkyxpuh g my fart fart fart fart fart fart fart fart fart PPPPPPPPPPP kitty kitty kitty read more

Tried somewhere new because I knew my regular spot would be slammed today. Needless to say I will make sure I have an appointment for my regular spot from now on. I got dipping powder. My nails are thick and have ridges. Staff was friendly, the service was less than expected. read more

Waited for an hour (8/14/16) for rushed and sloppy service. None of the tools used were sterile or clean. After use, all tools were returned to a drawer or Tupperware storage container. Nothing came from a package (so an autoclave was not used.) The tech had to knock dead skin off of the buffing block before use on me. The same tech trimmed my cuticles, and used the same tool on my mom sitting next to me, with my skin (trimmed cuticles) still on the tool. Very unsanitary & gross. I do not recommend and will not be returning here. read more

Called and asked if there was a wait, they said no. Showed up, waited 10 minutes for chair at another 10 on the chair.

I went in for tips and they weren't done properly. I had to take Tylenol when I got home and couldn't use my hands all evening due to the pain. When the tech was applying the powder, she got it on my skin and cemented my fingers to the underside of the nails. When I told her the powder was burning my skin, she didn't wipe it off--just told me I'd get to wash my hands in a minute. I'll try other nail salons next time but I won't be going back to XO. read more