1. Xo Beauty Bar

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Valley Stream, NY

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Xo Beauty Bar

5.0 (1 review)
Closed • 9:00 am - 9:00 pm

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Sugaring

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7 months ago

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Angie B.

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Smart Spa - Cute little sitting area

Smart Spa

3.1(12 reviews)
0.9 mi

I have been going to Smart Spa/ Ms. Elaine for a yr now. I learned of her services (through…read moreGroupon) at a time when I was making a conscious decision to intentionally support small businesses owned by Black women and when I realized she was Jamaican I felt even more implored. The space is shared with a salon but that isn't problematic as she has her own private area and once the door closes, there is no noise from the salon. You might hear footsteps from the apt above but that wasn't an issue for me since I've never gone for massages, only facials and waxing. Here's what works really well: the prices area great. Even if you went in on a Groupon, which I did...I had purchased a package of 3 Brazilians, even after that expires she will honor the same rate moving forward . She's great with Brazilian waxes and will make sure she get every single hair( painful as the process might be). She's a little heavy handed but thorough. She's also great with facials. I've done several different types and I was mostly always pleased with the outcome. The space is clean and proper sanitary conditions are maintained. Here's a couple things that I am suggesting: Ms. Elaine could benefit from having a proper voicemail set up for the business. You call her cellphone and sometimes the way she answers/ go about the appointments come off rather harsh. How customers are received is a huge part of a business and you can't afford to falter in that area. Next, not everyone speaks your dialect and while it's good to have because it makes you culturally relevant to some customers (myself included) I could see how others could be turned off. This is not judgement, it's critical feedback with good intentions to see your business do well and support your talent. P.S. customers are not allowed to park in the lot but there's plenty of parking of paid parking on the main and free parking on the side streets. In closing, I don't know a lot of black waxers /aestheticians who own and operate their own business so I support them when their business and craft is quality. Ms. Elaine has a good heart and she deserves to win so I will continue to support her as I encourage her to develop elements of her business.

The owner of this business is extremely unprofessional. She or he told me I was playing games with…read morethem because I was unavailable to go to an appointment time slot. I will never tolerate a rude staffed no matter how much of a discount I would have been getting on Groupon there are plenty other deals and much cleaner places to go then this place.

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Xo Beauty Bar - skincare - Updated October 2026

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