As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

Requested an efficiency check up of my desk top and a transfer of data from it to my new laptop…read more Staff were friendly, professional and efficient and carried out the work as requested. Highly recommend

I was looking for a touchscreen laptop for work and decided to call the store directly, and the…read moreattendant told me of three products in stock with brief descriptions and prices. I thought about it for a few hours and decided to head in myself to check it out and I always trust salesman when they ask specific questions and really listen; the gentleman behind the counter said that for my needs an upgrade for memory was not necessarily the best bet and as is would be fine. I was taking aback by his direct and honest opinion. I love the direct customer service as opposed to big box stores and with the 90 day warranty I don't think I could go wrong. I opted for an external CD ROM reader and external mouse and everything came to more than half of what I would have spent for a new machine. I brought it home. Everything was in perfect working order and I am 100% satisfied. When he asked if I was an existing customer when he rang me up at the register I said yes for like 100 years and he said we have not been in business for 100 years and I said OK well then maybe 50 he says how about 35. Very friendly and professional exchange highly recommend if you're in the market for a used desktop or laptop. These are your guys! Five out of five highly recommend will return.

This place is a hidden gem! I couldn't believe l am just finding out about it. I took my desktop…read morehere, and no shenanigans whatsoever. I told them just what l needed done, and they did just that! Your information is safe! Guarantee! Any problems with viruses, locked out, or needing software update. Look no further AJ Computer will certainly help you out with a decent turn around time. Bam, Ready! Thank you AJ Computers!

He will overcharge you and, in my experience, try to pass off low-quality parts as legitimate…read morereplacements. I brought my laptop in to have the screen replaced. He told me he needed to keep it for several days while he waited for a "specially made" replacement part from the manufacturer, and charged me hundreds of dollars for the repair. When I got the laptop back, the screen technically worked, but the graphics quality was noticeably worse. Everything looked gray and washed out, whereas the original screen was sharp, vibrant, and had much better color. I checked the computer's work log and found that the replacement screen had actually been installed less than an hour after I originally dropped the laptop off. That made his story about needing several days to wait for a special manufacturer part extremely concerning. It appeared that a generic screen he already had in the office was used instead. I paid hundreds of dollars based on what I was told about the repair and the part being ordered. Finding out afterward that the work log told a very different story was incredibly frustrating. Be very careful and ask questions about exactly what parts are being installed and when. I would not recommend this experience.

This is my second time coming here and my experience is as wonderful as my first. My laptop crashed…read moreon me randomly one nught and it wouldn't turn back on after multiple reboots, I sent a message to Abid and he responded almost immediately. This was Saturday afternoon, and I was able to drop my laptop off by the evening and we concluded something was wrong internally. He kept me updated and Sunday afternoon he got my laptop back running! I was able to pick it up and he was really flexible with arranging a pickup time. Although he moved almost +20 minutes away, I didn't want to go to another place because I know my laptop is in good hands with Abid. If anyone asks me where to fix their laptops and computers, it's hands down Abid! Thank you so much!

The owner is helpful, professional, courteous and knowledgeable. Would certainly trust him with my…read morelaptops and would recommend him to others.

I recently had the screen on my iPhone 17 Pro Max replaced through my Assurant insurance claim at…read moreCPR Cell Phone Repair in Missouri City. They installed a genuine Apple display, properly calibrated it, and the repair maintains my Apple warranty--they did not use a generic replacement screen. The repair was completed in about an hour and a half, exactly as promised. Alisha and Marcius provided excellent customer service throughout the process. They were professional, knowledgeable, and kept me informed every step of the way. I highly recommend CPR Cell Phone Repair in Missouri City for anyone needing quality phone repairs.

Would not recommend due to poor customer service and follow up, let alone failure to repair the…read moregaming system dropped off after 3 weeks. Initially I was told my son's Nintendo Switch needed a part ordered to fix and I'd receive calls with updates. Unfortunately I had to call repeatedly to get updates they never provided. I found myself calling every couple days only to get excuse after excuse. After 3 weeks I received a voicemail stating they couldn't repair it and to come pick it up. After arriving to pick up the Switch I was asked to wait 10 mins or so because the device was in pieces. Terrible experience/service & I wished I'd just purchased a new one vs getting the runaround with a group that didn't care.

I just got a tv repair from this place. The owner was professional, polite and answered any…read morequestions I had. I would definitely recommend getting your electronics repaired here.

When I dropped the TV off, not only did the owner help me get it out the Truck, we also turned the…read moretv on to make sure it was working and there were no visible damage. I received a call 3 days later stating my tv was unable to be fixed due to an internal crack( when I picked my tv up it was an external crack). I explained to him my tv was working fine when I dropped it off, my cable port is what was getting fixed. He continued to say it was nothing he can do and he didn't do anything wrong but my tv now has a crack across it that wasn't there when he accepted it. I asked for the owner and he said he didn't know how to get in touch with him, then later on in the conversation say he was the owner. This is an expensive 65in television that now has a crack going across it. This guy does not want to take accountability for what he has done. Do not take your business here, he will break your item and act like he didn't do it. Really is disappointing to see this is a black man. So much for supporting your people.

This shop is fantastic! Incredibly fair pricing. They put on an aftermarket screen for an older…read moreiPhone 12 Pro Max, which had a crack in it. They also replaced the power connector while they had it open. Could not be happier with their speed, pricing and professionalism.

Do not go to this business! They are liars! First and foremost they advertise $40 screen repair on…read morethe door and that is not the case! I went to this location on July 10th for an iPhone screen repair. They quoted me two options, 1st option was $99, and 2nd option was $189. I paid for the $189 option. I have an iPhone 15 pro max. I asked could they provide a screen protector with the service and they agreed. I dropped my phone off and someone else picked it up for me. Of course the screen protector was not provided. I went out of town the next day. Fast forward to Monday, July 21st and my phone cracks in the corner. I immediately called the store and to figure out what was the warranty details. They provided a 30day warranty and of course he says it will not be covered. So I proceed to let him know that was unacceptable and how i never received my screen protector from start but and I had went out of town the next day so I couldn't go back. So at first it quotes me $75 and I'm still giving pushback and he says he'll just replace it. I told him I couldn't go to take my information and I would come to the store on Wednesday, July 23rd 2:30. He agreed. Now here is where I went wrong. I didn't get his name. It's only two men in the store to my knowledge, so I figured I would know who it was by face. I get to the store on Wednesday and the guy who originally I dealt with on July 10th was there alone. He said the guy I spoke to was not there and didn't tell him anything. So now I'm annoyed because I drove there for no reason. I left my name and number again and said I would be back Friday July 25th. I just get a phone call from the guy I spoke to on Monday and of course he's now denying everything he said! Go figure! Unprofessional BS Service at its finest! I hate liars and ppl who do not stick to their word! I should've just went to Apple instead of listening to ppl! Never will I ever make such a mistake like this! To the two men that work at this store, screw you!

I came here to repair my s3 galaxy screen. Everywhere else I went was quoting me over $100, but the…read moregroupon was for $79, so I gave it a shot. The location may be difficult to find because it's in not so renovated plaza. The business has bars on the outside. The service was excellent. The staff was friendly and efficient. They had my screen fixed within an hour. I was extremely satisfied with the final product - screen looked and feel just as new! I highly recommend it! They do take credit card, but they prefer cash (you may get a discount). This is from observation when they were serving the people in front of us.

Jose does good cell phone repair work here at a very reasonable cost. They have a laser machine…read morehere to remove and replace my back glass. Also got my battery and screen replaced too since the price and quality cannot be beat.