I found a vehicle that was interested in on a website. I called the dealership and explained how…read moremuch I wanted to put down and what my payment needed to be. Within minutes the friendly sales person called me back and we were able to negotiate a price without ever going to the dealership. When we visited the dealership the staff was very friendly and never pressured us or attempted to haggle over the price. I had a great car buying experience and will recommend Hart Checrolet in Dalhart, TX. Mark

If I could give zero stars I would. Also this is 100% based on first hand experience with the…read moreservice department and service manager. ..Rick. Tried to overcharge me by 4k for repairs.

What a great lifesaver! Over and above, kept us informed of the process the whole time. We've been…read moretowed several times, and all have been rough, but Bob and his wife are 110% over and above.

Our car broke down on our way to Colorado, but thankfully Bob was able to come tow us to the…read morenearest mechanic. He came quickly and kept us updated on his ETA. He was kind, helpful, and gave us good advice since we were stranded for the day. Thankful for a good service!

A few months ago, I realized that the car I bought from Destination Ford of Dumas was sold to me…read morethrough fraud and intentional misrepresentation of the vehicle's value. I added proof of my claims to a server since they were claiming it was "hearsay" and the google drive links were not working for people. turohelper.com/proof-of-fraud This situation has caused me severe financial hardship, as I intended to refinance the vehicle to obtain a lower interest rate. I had expressed this goal to the dealership, especially because the high interest rate initially offered was challenging to manage long-term. On October 17, 2024, I spoke to Trent Winters, the manager of Destination Ford of Dumas. After not receiving the callback I was promised, I followed up and was informed that Mr. Winters was instructed not to speak with me further. On the same day, I reached out to the corporate entity that owns the dealership, Khoury Auto Group, and spoke to Salma Jones, their customer care director. Ms. Jones asked me to contact the general manager of Destination Ford. The following day, October 18, 2024, my spouse and I traveled to Dumas to speak with Cody Grove, the general manager of Destination Ford. We explained the entire situation, but instead of assisting us, he was rude, frequently raising his voice and grimacing throughout our conversation. Mr. Grove stated that if the dealership had convinced us the value of our 2020 Prius Prime was $39,000--despite Kelley Blue Book and other sources valuing it around $23,500--and assured us that this valuation would result in no negative equity in the vehicle, there was nothing wrong with that. He also said that if the dealership used outdated valuations that failed to consider the extensive hail damage sustained on their lot shortly before the sale, that too was acceptable. At the time, he dismissed our concerns as hearsay since we had not yet located the recordings of these claims. Since then, I have found the recordings and sent them to Ms. Jones. However, I have not received any further communication from Khoury Auto Group to resolve this deceptive sale. *Dealership presented an inflated value of $38,000 despite KBB's $24,000 without hail damage which was never reported so it did not reflect the true value, claiming a $16,000 "discount" (as heard in audio recording) that obscured real values and distracted me from the math I knew was not adding up...and still sold the car at a higher price than what we were expecting while making it look like they were giving us a great deal. This was after originally trying to charge us more and make the loan $42,000. Negative Equity (NE) was the reason we were trading out of the Rav4. We did not want high amounts of it. We went from $9,385 in NE to $13,365 NE (by trading down from a better vehicle in better condition that has held it's value much better) before accounting for hail damage on the new vehicle and we were tricked into believing we were actually positive equity instead after the trade and were getting a great deal. Had we not been tricked, we would have been much better off judging by the KBB values that the dealership convinced us to ignore and the current (possibly also the past) values according to JD Power. Because of this deception, we have been unable to sale, trade or refinance the 2020 Prius Prime and we are close to repossession and having our credit ruined.

From the owner: Destination Ford of Dumas offers the Ford F-150, best-selling and #1 truck. Our sales team will…read morehelp you find the vehicle that fits your lifestyle. All our new vehicles are covered with Warranty Forever at no extra cost. And if you're looking for a used vehicle, all vehicles under 75,000 miles are also protected. Our service department provides all types of service and repairs such as oil changes, tire rotations, brake pad replacements, battery replacement and wheel alignment. Visit our website to find the new, certified or used vehicle that makes sense for you or your family. Plus get a trade value on your current vehicle, schedule a test drive, or calculate your new monthly payment. Member of The Khoury Group family of dealerships.

One of the best car buying experiences I have had. Super friendly and helpful team here helped my…read moreson get his first car. The whole process felt comfortable and exactly what we hoped for.

Ryan went the extra mile to obtain a vehicle for my Son. We showed up an hour prior to closing and…read morethey took special care for the purchase of the truck and gave a fair price on the trade in vehicle. Highly recommend this business. Is no pressure and great customer service.

The owner, Felix went out of his way to assist me with my car issues. He communicated as quickly as…read morepossible and let me know the progress on my vehicle as he was repairing it. It is an honest, hard working business satisfying the needs of its customers.

From the owner: Full Service mechanic, Tow assistant available, AC services, Diagnostics, Oil changes, Ride…read moreassistance to rentals if needed