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    Xfinity Store by Comcast

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Xfinity Store by Comcast

    Security system installation

    Security system repair

    Security monitoring services

    Xfinity Store by Comcast Photos

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    6 months ago

    Helpful 1
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    Xfinity Store by Comcast

    Xfinity Store by Comcast

    3.2
    (41 reviews)

    Pretty good if you go during the week. During the week you…read moreare warmly greeted by whomever is close to the front door and you're assisted quickly and with ease. Saturdays are tough so I try to avoid if possible. Today Tuesday, I was able to pay my bill in about 90 seconds and pick up a remote to replace my Non-functioning one in about another two minutes. Good experience.

    Sold my sister and me a price they later admitted was false -- then went silent…read more I came to this store to set up cable service for my sister, who is a senior and disabled. At signing, the salesperson quoted me a price for a phone program, and I signed based on those numbers. When the first bill arrived, the price was not what I'd been told -- a difference that adds up to about $936 over the life of the contract. Here's what concerns me most: when I went back, both the salesperson and the store manager, Keith Baldelli, admitted the pricing I was given at signing was wrong. I never would have signed at the real price. I asked them to make it right. I met with Mr. Baldelli in person and got nothing but lip service and no resolution -- and after contacting the store two more times, I received no reply at all. A pricing mistake can happen to anyone. What troubles me is admitting the price was false and then refusing to fix it or even respond. This appears to be a bait and switch, a form of Fraud, rather than a mistake, because when mistakes are made, an ethical individual would want to correct the matter not ignore the victim. Please be very careful or find another store or company!!! Warning and caution needs to be taken with the store manager, Keith Baldelli, and with the in-store phone-program pricing here, especially if you're an older customer who trusts what you're told at the counter. Get every quoted price in writing before you sign, and check it against the actual contract. I am pursuing this through every channel available to me until it's made right.

    Goodman Joe Television Service

    Goodman Joe Television Service

    1.0
    (2 reviews)

    I give one star because it will not allow a "no star" review. let's start with, dropping our…read moretelevision off & being told we would receive a call with a diagnosis and estimate. 2 days later, mr. goodman called and said the television was fixed and it was over $200. he then lied and said your husband told me to fix whatever the problem is, we'll pay. who in the world does that? we felt obligated to pay because how would we know if he reversed what he did that he would not mess up something else as well. 3 weeks later, we had the same problem so we took it back and it was "fixed" under the warranty with an attitude. 3 months later the same problem again. we were told it was no longer under their warraty but it was the same issue. after much arguing, they "fixed" it once more. & guess what....it broke again. since it was 4 weeks from the latest "fix", it was worked on again. unfortunately; 2 weeks later, the same problem occurred. this time, we didn't go back. we believe they use old parts & charge new part prices. WE WOULD NOT RECOMMEND THEM TO ANYONE!

    I called in for a repair and told them exactly what the problem with my 52" Samsung TV was, a DP…read moreChip needed to be repaired, a common issue these TV's have. They said they would have to pick the TV up because the repaired could not be done in my home and the total cost with pick up and replacing the part would be $300.00. I asked again and they said no more than $300.00. I thought I was getting a bargain because I had already called the Geek Squad and Samsung directly and it was more in the 400-500 range. Well if it sounds to good to be true IT IS!!! They called me two days later and said the repair would be $500 plus tax. Big difference from the initial estimate. Since I felt they had lied to get my business I asked them to bring my TV back. They scheduled me for 1pm on friday and by 4:30 (after my 2nd call) they still were not even on their way. The guy on the phone explained that he didn't have enough people to help and had the nerve to ask if anyone at the house could help unload the TV and bring upstairs. Oh, this after they charged me $100 for pick up and diagnosis (which I had already told them). I didnt get my TV that day after wasting my Friday afternoon and vacation time but instead they delivered it the next day. Bottom line is they were dishonest from the get go and irresponsible. Great way to run a business!

    Xfinity Store by Comcast - securitysystems - Updated August 2026

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