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    Recommended Reviews - Xfinity

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    9 months ago

    Enjoyed working with Joe. Went in there thinking I would have to buy a new phone, but he got the old one working for my wife. Thank you Joe

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    4 days ago

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    4 months ago

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    6 months ago

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    6 months ago

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    6 months ago

    No customer service. Unreachable. I have been without internet service for a week and still can't get help to repair it.

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    1 year ago

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    Quality TV Sales & Service

    Quality TV Sales & Service

    (25 reviews)

    I would like to thank Michael Morales ( Quality Tv Sales & Service) and team ( his family) for…read moreincredible service and professionalism! To start, Best Buy canceled our installation of our new home at 6:30pm by text the night before install. Only options were to reschedule or cancel. Evidently they only have one crew and totally left us hanging as we had been planning on this for over 3 weeks. We had to drive 30 minutes to Best Buy in Port Charlotte because they no longer have phones in store, ( this is a complete joke if you have tried to deal with Best Buy lately, GOOD LUCK) to see what had happened and try to reschedule or cancel. We ended up walking out of Best Buy at 9:00pm with nothing resolved and possibly a week or two wait on installation. The next morning my wife found Quality Tv on Google and we decided to stop in. Mike gave us a quick class on TVs and we loved the family atmosphere of his business. Mike was able squeeze us in to do the install and his sons Michael/ Matthew and Brian teamed up to knock out the job. I was in awe of how they teamed up and worked together and how great of a job they did. We have had Best Buy for at least 12-13 installs over the last 15 years and Quality TV hands down was the best service we have ever had! My wife and I couldn't be more happy with choosing Quality Tv& Sales. Highly highly recommend calling them. You'll be glad you did. And if you ever need a service call - they handle that too!

    Outstanding customer service. Knowledgeable technicians who are helpful, patient and kind. We…read moreappreciated his explanation and time.

    AT&T Store

    AT&T Store

    (15 reviews)

    $$$

    Went to AT&T store on Rt 41 in Port Charlotte after going to a third party AT&T store on king's…read morehighway and finding out our bill wasn't matching up with what we were told, we were sent to the corporate store on 41. within 5 minutes an employee by the name of Chandace assisted us. She was very concerned over our situation and was extremely professional and helpful. She asked us to give her an opportunity to reach her manager and make it right. The next day she got back to us that we had been credited everything that was told to us that had been charged. We will be forever thankful for her and her dedication and caring of her customers. We have been using the AT&T on 41 for the last 20 years and only went to the new one on king's highway out of convenience but have found out that honorable and caring service is worth the drive. Can't say enough about Chandace and how absolutely awesome she is and grateful we are. She was turning a bad situation into a good one and is an asset to AT&T. We are glad she will be around for us in the near future.

    I will never return to this location again. I showed up an emergency situation where I needed a…read morebrand new phone. The salesman was unfriendly. I asked him to transfer over all of my data because I am not good at things like this. The salesman told me that I had to transfer all of my data over by myself then proceeded to try to sell me the most expensive thing in the store. I decided to go with the regular iPhone 12 which I do love. But unfortunately, while I was trying to transfer all of my data there was an issue that had a rise, and my phone was down For six hours. I had returned to the store quite unhappy and the salesman was trying to make a joke out of it. I did not offer much of a solution other than just transferring of my data. I had made a comment about the fact that my phone did not come with a wall plug and maybe he could help me out with that either by giving me one for free or discounting it for the fact of all the trouble that I went through. He continued to laugh and said there was nothing he could do.I will never return to the store. If I could give them a negative rating they would get a -10 star rating because this place absolutely sucks in the employee was horrible. I asked to speak to a manager once again he had laughed and said there was not one in the building. I had asked when with there be a manager and he said he did not know I am extremely unhappy. Surprisingly to me, I have not even got a phone call back from corporate.

    Xfinity - mobilephones - Updated October 2026

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