Uh oh. I clicked my bookmark as I have for 10 years, but was redirected to "Plush". Since the reservation system looked exactly the same, I went for it. BUT...since my previous 5 star review was based on a no shenanigans decently priced tips-and-fees-included model I must revise my rating. Plush now has above average prices with the fees added on top. I will not give it one star because I apparently missed the statement at the bottom about adding fees later and that's my bad. But still had to cancel because the pricing is just not competitive enough anymore. read more

If I could leave negative stars I would. I debated on whether to write a review, but think others should know what could happen to them. In March 2021 I reached out to Giovanni to request a quote for a Sprinter van to pick up at 4 different locations and drop off at LAX, and then pick up from LAX a week later and drop off at the 4 locations. After Gio answered all of my questions I called and booked the service for June 9th and 15th. The next day there was fraudulent charge on the credit card I used to book, but it never occurred to me at the time that it could be related. Towards the end of May I received notification that our flight times had changed and the members in my party preferred to be picked up together, so we only needed 2 stops before LAX, not 4. I called and had the confirmation updated to reflect these changes. Previously Gio had said reducing the stops would slightly reduce the price, and instead my price went up. I didn't notice the increase from the original quote until June 2nd, and I reached out to Gio at that time. He apologized and sent corrected confirmations with the original priciing. I would have been fine paying the increase if Gio hadn't been willing to change it, and had offered an explanation as to why it increased. I received an automated confirmation on June 8th reminding me of our pickups beginning at 5 a.m. the next morning. At 9:30 p.m. on June 8th I received a call from a woman at Gio's dispatch telling me they have an issue with one of their sprinter vans and they can't pick us up at 5 a.m. I insisted there had to be an alternative since it was less than 8 hours before we were supposed to be picked up, and she said they had no other vehicles available. The woman provided me with the phone number of a company that supposedly could help me arrange for a ride, but the person on the other end barely spoke English and sounded like I'd awakened him. We tried calling Gio and his phone would ring once and then go to voicemail every time we called. I'm not sure whether Gio was able to book something easier and at a better rate since I'm sure my discount was quite steep considering I booked at a time when nobody was traveling and businesses were taking what business they could get, or whether there was a legitimate issue. Regardless, this company should have been the one panicking and trying to arrange for transportation for our party a mere 8 hours before we needed to be picked up, not me. If Gio had communicated with me or his staff had worked to make the situation right, I'd probably be writing a 5-star review, but I'm not. Just be careful and maybe have a backup plan if you book with Gio and the pricing seems to good or the service you're requesting is a little complicated. Also, don't let all the positive reviews fool you. There are a couple of listings for this company on Yelp, and not all have only 5-stars like this listing does. read more

Excellent, Excellent!! Mr. Giovanni Young is a true professional goes above and beyond to make sure your experience with the service is enjoyable. The entire staff is very personable and curtious. Very nice fleet of vehicles to choose from, Im sold they will continue to receive my business. L.Cooper read more

I used this service for airport transportation for a group of us that went to Hawaii last month. I was in charge of arranging shuttle service to and from airport. This service was recommended to me by my son. Very professional! Nice touch of elegance to have drivers in a suit and tie. Drivers were very courteous. Interacted very well without being overchatty. Everyone in our group was pleased, so Xecutive Shuttle & Transport made me shine on my choice of service. Drivers did not make us feel uncomfortable on the road. Two real plusses: 1) Very communicative all the way, so you knew each step of the way where they were at prior to arriving for your pickup. When driver was stuck in airport circle traffic (totally out of their control), he kept updating his eta with a text to my cell phone; 2) Driver knew shortcuts to maneuver away from heavy traffic to airport, even though it was congestion time. Great logistics. I will definitely call this service again on my next travel needs! No hidden charges, no games. p.s. If they deserve it, please don't be afraid to tip them beyond minimum. read more

Best car service, no doubt. Will continue to use them when I travel to and from the airport, or whenever a ride is needed. The cars are immaculate. The drivers are amazing. Happy New Year to Xecutive and their staff, and wishes for continued prosperity! read more

So glad we chose to use Xecutive for our airport transfer needs. I had a party of 10 to and from LAX. Both drivers Greg and Giovanni were professional and on time. The vehicle was clean and had plenty of space for all passengers and luggage. We received confirmation and reminder texts with pictures of the drivers and their phone numbers. We will definitely use this service again. I only wish I would have found them earlier. read more

Gio was easy to work with he did our transportation for our wedding. He showed up early both on pick up and drop off. Friendly service. I would highly recommend them for transportation services. Prices were fair. read more

Great service and accountable management. I highly recommend. The owner reached out directly which is rare these days.

Gio I love the car we are in! Thank you so much for always making us feel like VIPs! read more

Giovanni picked up my in-laws from LAX yesterday and dropped them off in OC. They didn't have enough good things to say about the experience! He checked flight status, kept in contact as needed, and was a nice guy. I will definitely use this service again when I need a ride to/from LAX! read more

I had to arrange a ride to LAX from Orange County for myself and a co-worker on a limited budget. I called a few places to get price quotes but I did not feel comfortable using any of the businesses I talked to. I called Xecutive Shuttle by chance to see what their price would be and I was very surprised when they were able to beat the price of a local competitor. I spoke with Gio and he was very professional and courteous. I explained that I would need to be picked up from my residence and then another co-worker would need to be picked up in another city and taken to the airport. He was more than happy to accommodate our needs of a double pickup. He arrived promptly with a very beautiful and clean BMW, WOW, I felt like a queen! We then picked up my coworker and made it to LAX with no problems whatsoever. On our return flight our plane had scheduling problems and we had to switch arrival time. I called Gio to let him know that our flight had been changed and he said no problem and just to send him the updated information. When the plane landed the drive (Dee) promptly called me to let me know she was her and asked what door number I was at so she could pick us up. She was also very professional and courteous. I had such a great experience with this company and highly recommend them! read more

We recently used Xecutive Shuttle for an event and were very pleased with the service! Giovanni and his team were prompt, flexible, and communicative throughout the day. They were professional and friendly with our group and willing to bend when things didn't go according to our original plan. We will certainly use them again! read more

This review is way over do!!!! I was looking for a car service to take me to LAX and a friend referred me to Xecutive Shuttle & Transportation Inc. I was very happy that I did because they arrived at my door on time and assisted me with my luggage. The car was clean, the driver was well groomed, and very professional. I would definitely use them again. Exceeded my expectations! Thank you so much for getting me to LAX! read more

This review is for service on 1/12/19 to the Long Beach cruise port from Orange County. Our driver, Henry, was excellent! He was professional, well dressed, managed our luggage for us, held pleasant conversation, navigated us safely to our destination despite the heavy rain, and he showed up and got us there on time! Can't say enough good things about this service. I'll be requesting Henry with my next booking. Thank you! read more

Phenomenal service! On-time, courteous, professional, fun, and completely reasonable rates. I will definitely be using Xecutive Shuttle again. Honestly, there's just no other choice when it comes to luxury car service, in my opinion! My (adult) daughter and I took a short mother-daughter trip just before Christmas and wanted something other than a shuttle or taxi for transport to and from the airport and our resort near Disneyland. From making the reservations all the way to the end of our trip, I was completely and totally satisfied and impressed. Devetria took our reservations over the phone and was an absolute pleasure to speak with. Giovanni was our driver for both our arrival and our return trip home and picked us up in the black-on-black Escalade which was sparkling clean from bumper to bumper with a stunningly spotless, roomy, and comfortable interior. Giovanni already knew our flight was running a bit late and called my phone immediately upon our landing to ensure us that he was there and available as soon as we had collected our baggage and were ready to be picked up. After calling to let him know our location, he was there in less than five minutes. He was all smiles upon picking us up as he assisted us with our luggage and happily took our picture. He immediately asked us what type of music we'd like to listen to and then engaged us in conversation throughout our ride. He was so easy to chat with...like a friend picking you up from the airport. The same was true for our return trip home. Giovanni gave me a call to let me know he was on his way. He was on time, got us to the airport with plenty of time to spare and was just as charming and delightful as he was when he picked us up. Both my daughter and I agree that Giovanni made us feel special...like celebrities...and provided first-class service in every way. Not only are they on time, they will call ahead to let you know they are on their way...taking the guesswork out of "are they really going to show up?" Yes, they are really going to show up and they're going to be on time and they are going to assist you with your luggage and provide first-class service to and from your destination. If you request a particular vehicle, that is the vehicle that will pick you up and it will be spotless. Concerned about whether or not your driver will be courteous, professional and provide stellar service? You don't even need to consider any of that when using Xecutive Shuttle. It's guaranteed. I will NEVER take a taxi or shuttle service again. After experiencing the luxury of a private car service, the mere thought of public transportation makes my skin crawl! I have not one negative word to say about this company. I will always use Xecutive Shuttle when I am in the area. You cannot put a price on this kind of personal, private, luxury service when you want to treat yourself. Thank you so much Giovanni!! We had a blast and enjoyed our time with you! Noelle M. Edens read more

We had a terrible travel day with 15 hrs of delays. We were traveling with an infant and toddler, so needless to say the day was more than stressful. The only reliable transportation we had the entire day was from Xecutive. Booking online was a breeze and they even offer car seats for kids at no extra cost. Our driver Chris was awesome and communicative and patient throughout the whole ordeal. Ending the day with great, reliable service in a clean, beautiful car was the only positive to this day. Thank you Xecutive and Chris! read more

Wish this could be 10 star! This company is AMAZING. We used the traditional airport shuttle services in the past, being very disappointed and concerned for our safety a few times. Decided to seek an alternative for transportation to LAX, read reviews for several companies and decided to try Xecutive. Our outbound driver was Tony and return was Victor. Their professionalism and pleasant attitude far exceeded our expectations. Their attire and spotless vehicles are also a great first impression. Thank you Giovanni and your staff for making our transportation so relaxed and comfortable. read more

Giovanni is a great driver. He showed up on time and helped out with every luggage. His attitude and his service was amazing I seriously can't express the great service he provided us with. We have never used this company and any other company we used the driver is cold, and unfriendly however Giovanni truly changed my whole expectation of a shuttle service around. We laughed the whole way to the airport, we engaged into conversations, he seriously made the beginning of our trip amazing. I would definitely request for GIOVANNI again, I recommend you guys do as well!!! GIOVANNI THANK YOU FOR EVERYTHING!!!! read more

I called to ask about discounted rates and was told by Giovanni that I could get a $50 rate over the phone, or 10% discount using the special rate code located on the bottom of the webpage. (My reservation was for two adults and one child who needed a booster seat.) I chose to make my reservation on-line and after completing all the required info, I processed the request. However, it did not show the discount. I sent an e-mail to Giovanni who promptly (within a few hours) replied and made the adjustment to the flat $50 rate for both trips from John Wayne airport to one of the Disney hotels. The pick-up was smooth. Our driver Donovan was at the airport just as we landed. I called him back with our location after getting our luggage and we were at our hotel with 25 minutes. Donovan was not overly talkative, but when asked or engaged in small chat he responded. He has been driving in Orange County for 10 years, and prior to that in DC. Our return was scheduled for an evening pick-up that was changed to a noon-time pick up. I phoned Giovanni and left a voice mail requesting the change, as well as an e-mail. He called me back about an hour later. There was no issue with an early pick-up. Our return driver was Demetria (sorry if it is spelled wrong). She called us at about 10:30am saying she was waiting for us at the hotel. I told her the correct time was noon and we would be there then. No problem at all. We were a few minutes early, and got back to the airport again within 25 minutes. The two Chevy Suburbans we were in were clean, comfortable and had a booster seat for our son. I will DEFINITELY use them again should we need driver service from John Wayne airport again. Thanks for the transportation Giovanni, Donovan and Demetria. read more

Giovanni picked us up right on time from Disney today and got us to the airport 10 minutes early. They also picked us up at LAX right on time. Will use them again! read more

Yesterday was my birthday and I used XST to bar hop with my friends. The driver Devetria was amazing. Professional, patient and kind. I was quite impressed that the car came with phone chargers and cold water. She was on time at every pick up. And made sure we all got to our destinations afterwords. Even In our state of mind. Overall I had a great birthday I didn't have to worry about getting A DUI. read more

Like usually Excellent service. Best shuttle company in Orange County. Highly recommended. We are always p with their service.

They are absolutely the best! I use a private car service often and by far Xecutive will forever be the service I use!

Ideal limo service. We have used them several times to travel to and from LAX from Orange county. They have been 100% on time and completely reliable. Driver was Giovanni. He is very pleasant, courteous and always helped with the luggage. Car was an immaculate Cadillac Escalade. Bottled water was provided. I could not imagine better service. read more

Had a perfect airport car service experience with them, and I've been disappointed with every other service I've tried, especially when it's an early morning pickup from Newport Beach for a drop-off at LAX. A reasonable price for a large SUV to hold all my family's luggage. Driver was Giovanni and he was excellent. Courteous, prompt, friendly but not overly talkative. Communication was good via email through reservation process. Highly recommended. read more

Excellent in every way. Very courteous scheduling staff. Car arrived promptly at 345am (actually 5 minutes before). Driver, Juanale, was professional yet friendly and outgoing. Car was gorgeous and immaculately clean. I will definitely use them again. read more

Executive chef at all doesn't excellent job of picking up and delivering us to the airport and picking up from the airport and delivering us back home .The drivers are always very conscientious, they are safe drivers , they have wonderful personalities and it is a pleasure to use this service anytime that my husband and I are traveling read more

This is one of my favorite transportation services. We have had great service by Giovanni in the past, and today, Henry who was our driver from Orange County to LAX certainly exceeded all expectations. He was not only on time, courteous, good driver and when we got to the Terminal at LAX, Henry went out of his way to find a luggage cart for us since we had so many bags. Henry really made the start of our trip in such a positive way!! read more

We have been using Xecutive Shuttle & Transportation for several years and have never been disappointed. They are reliable, punctual and charge fair and reasonable fees. New and clean vehicles to suit your needs no matter how many people in your party require transportation to, or pickup from the airport. Gio is the owner and coordinator, very honest and pleasant to make arrangements with and maintains regular communications to assure competent service. We have never worried about our connections, or changes in schedules. The cars are clean and well-maintained; the drivers are courteous and helpful. After using other services years ago which were disappointing and unreliable, we are very pleased with Xecutive Shuttle & Transportation---Highly recommend this service. read more

These guys are great. We went to dinner at the Irvine Spectrum and Xecutive Shuttle drove us. The car was clean, the driver was pleasant and professional, and the price was reasonable. What more could you ask for? read more

Highly recommend!!! Always on time (15 minutes early), friendly drivers and comfortable rides. Additionally, they send text messages well in advance letting you know who your driver will be. After that, the driver sends a text when they are on their way and again when they arrive. You are never left to wonder if they received your reservation or if somehow you got the dates screwed up. It's a great feature for a nervous traveler! read more

Sick S550, prompt and courteous driver. Would def. recommend. My trip was from OC to LAX

We used Executive Shuttle again when we had to get from UCLA on a Friday afternoon to our daughter's graduation in Orange County. Jose was very professional and so patient with us. The 3 of us all had WAZE set on our phones, and we were constantly asking him to "get off here" and "move over there"! He was willing to listen to us, and put up with our back seat driving with a smile on his face! We really appreciated it, and it made the stressful drive much more pleasant. We pulled into the high school just in time to see my daughter walk to her seat! I will keep using Executive Shuttle! read more

Wow, Im so glad for YELP. I needed a reliable and punctual transport to John Wayne and these guys delivered. I use car services at least 2 times a month and Xecutive Shuttle is at the top! Clean, on time, helpful, and very professional. Great job guys! Will be using you guys from now on. It is very refreshing to see a company these days that takes so much pride in their work read more

I am very impressed with the professionalism and service Xecutive offers. The drivers were punctual and professional. The autos they use are upscale and new. Contacting them is convenient. Pricing is very competitive. I will definitely be using them again and again. Thank you Xecutive!!!! read more

Wonderful Service!!! My friends and I used them for a "Girls Night ." The driver Gio was on time in a new SUV. The SUV was very clean and our driver was so courteous and efficient. We had a couple of stops, pick ups and drop offs. Everything went great!!! We will definitely use them again. read more

First class service at a reasonable price! I needed someone to drive me from Irvine to Beverly Hills at the last minute. Executive Shuttle not only arrived on-time in a roomy classy black Escalade but also got me to my appointment early. The driver, Victor, dressed professionally in nice shirt, slack, and tie. He was courteous and spoke perfect English. A bottled water was available to make the long ride extra comfortable. Thank you Executive Shuttle for the classy service. I would recommend you to my friends and family anytime. read more

Fabulous! I was nervous about hiring a private car service as I was a woman traveling alone but they were fantastic. Professional, early and courteous! Don't think twice, hire them! read more

Juanale was my driver and he was on time and awesome. I use driver services from Lax often and this has been the best experience so far. Nice, new Cadillac STS picked me up and it was so much nicer than having to drive from airport. read more

I used Xecutive Transportation for airport shuttle both to and from the Orange County Airport. I experienced professional, prompt & courteous service from both drivers and will gladly use their services in the future! read more