We consistently use Black Diamond Executive Transport for all the large concerts we attend, and…read moretheir service is truly exceptional. Loulou and Serge are amazing people who ensure excellent service every time. Their drivers are incredibly reliable--they always arrive on time and, critically, they know the best pickup spots at major event centers, which saves so much stress. The vehicles are always clean and provide a wonderfully relaxing ride to our destinations. I'd highly recommend their professional and top-tier service!

Black Diamond is the real deal. In a market saturated with semi-professional limo companies that…read moreare overpriced, not punctual, not professional, and at times simply don't show up - Black Diamond is the exact opposite. Serge showed up earlier than anticipated to pick me and my family up from LAX, met us at arrivals, was very well dressed and immediately assisted us with luggage for a smooth 1 hour ride in a new, ultra clean black SUV. We had a baby and he was super accommodating and kind with our 5 month old - that interaction alone warrants us using them again! LouLou was extremely professional and responsive in communication leading up to the flight - tracking our flight and having no issue rescheduling when we missed a connection in Europe. Never once had we the need to discuss grace periods, refunds, credits - all the things I feel other companies do that take away from an "executive" experience. I hope the best for Black Diamond to grow into an incredible enterprise with the service they provided us, and will be using them and recommending them for all my future limo needs.

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I have been using InStyle since 2016 and they have never ever wavered in their professionalism!…read more They show up on time, their cars are always immaculate and their drivers are excellent. Nancy, the wonderful lady who takes my reservations, is highly efficient and precise! 10/10 on every level; they set the benchmark for a quality service!

Love Rob's Rides! We had a super nice driver with a perfectly clean car to LAX from OC and back…read more But best of all, I dropped a pouch of jewelry in the back seat and didn't discover this until I was in Europe 2 days later. The driver found it for me, and Rob arranged to have him pick us up for the return LAX pickup we booked. Would recommend Rob's to everyone. Customer service is very much appreciated nowadays!

Great owner, drivers, and cars. Competitive prices, and amazing customer service. Would recommend…read moreto anyone, and will use again!

This is a great option that not enough people know about…read more When you need someone to drive you to and from a medical procedure, you find out who your true friends are. No one in my circle of so-called-friends was available, and I was so glad to remember Josef and his advertisements in publications focusing on the legal community. My driver showed up on time, was friendly and conversational, signed the consent form, stayed and waited, and drove me home. I'm so glad to have this option, and even with a huge tip, this was very economical compared to other options. Highly recommend this company.

driver took me to my appt in Newport and told him I would not be more than an hour…read moreThen texted driver 'ready' no answer texted three more times then phoned him recvd voice mail He then phoned me back- I asked him where he was with his response that he was 'here' Waiting and I then see him entering parking lot. He admitted he took my car to Fashion Island ! So how does auto insurance apply should an incident or ticket ensue? 15 minutes later I am in car no apology from him nor company and was forced to tip him. Issue here is professionalism and responsibility of which there was none.

Ken picked us up at the airport on short notice after our flight was delayed coming into LAX. Ken…read morewas professional and easy to talk to. A relaxing end to a hectic day of travel. Would look to use his service again.

My experience with Newport Town Car Service was less than ideal. I arranged for a town car to…read moretransport an international executive from my team from Lido House (Newport Beach) to LAX. Ride confirmation for a 4:45am pickup. Flight departure was for 9am, so plenty of time was factored for any potential traffic/tsa delay. At 5:30am I received a call stating there was an issue with the reservation. 45 minutes after the contracted pickup. Situation Overview: There was another customer with a similar pickup time at Lido House. With a destination of John Wayne airport. That passenger, whom I do not know, indicated to the two drivers that she needed to go to LAX, and not John Wayne Airport. Newport Town Car Service chose to accommodate the customer who improperly booked their service, knowing full well, that my guest (whose name was confirmed on the reservation) would not be able to be accommodated. The other driver, could not accommodate a LAX trip and my executive team member was left without an option. He was then told to "check with the front desk, or call an Uber". A pretty unacceptable response from a car service. I understand things happen, and certain circumstances come into play. This issue should have never happened. I booked a service, communicated clearly who was being picked up, at what time, and their destination. I confirmed this the evening prior. This took place at 4:45am. I was not notified of the issue until 5:30am. A crucial 45 minutes when trying to get from Orange County to LAX for an international flight. Im sure this is a rare occurrence and most likely doesn't reflect how this business is run daily, but every decision made during this situation was wrong. Ive contracted dozens of car services throughout my career both domestically and internationally, and this is the first time Ive ever had something like this happen. Unfortunate and Costly.

What a great business Angel Limousine was to work with!…read more I had booked another company without fully understanding what they offered and it was more of a shuttle bus than a party bus. After realizing my error in not asking the right questions, my wife found Angel Limousines. 4 days before my daughters bday party, they were able to get us booked with an amazing, clean, safe party experience for my daughter and her friends. They responded almost immediately to my request and I was able to pay the reservation fee within about 1in. The driver reached out 2hrs before the event and texted again just prior to arrival. We exchanged numbers (my wife went with the girls, I did NOT!). Got 4hrs of premium service from Darryl who was professional, timely, and made sure the girls had a fantastic time around town. Highly recommend Angel Limousine!

Amazing service from Sophia today. The party bus arrived on time for our Temecula wine tasting…read morebirthday tour. This service is very professional and the limo bus was beautiful. We had a 24 person limo with a stripper pole, lol. We went to three wineries and lunch. Sophia's communication was great and we had the door to door service at each winery. This is the best limo service I have ever hired. We had the best time and made sure we tipped her well for the great time we had today. If you need a limo for your party this is the company you want to hire! Happy Yelping!

Elite Black Car Services is by far the best way to get to LAX!…read moreI've been using their services to drive myself and my family to LAX from Orange County for a few years now and their service is by far the best! All of their SUVs are like new and are super clean and well maintained. All of their drivers are excellent drivers and are very nice and helpful. They are always early so I'm always on time. For example I'm writing this review now being driven home in a Black GMC Yukon Elevation by a wonderful driver named Sebastian whose service and driving is top notch! I always pay extra for the "meet and greet" when I arrive at LAX which is so worth it to have the driver meet me in baggage claim and help with the baggage and walk to the vehicle. I like how Elite Black Car Services is super organized and embraces technology where is really easy to book and I get multiple text and email confirmations and I can even track my driver en route to pick me up. I highly recommend Elite Black Car Services!!!!

Great experience. Booking was simple and stress-free. Juan was punctual, professional, and made the…read moreride to LAX smooth and comfortable. I would definitely use this shuttle service again and highly recommend it.

Rocky is amazing we love him to take us to Disney in the best black suv on the road. The best !!!read more

Rocky drove us the entire weekend while going to Disneyland. There was a convention in town at the…read moresame time, and he navigated all of the traffic to get us to our destinations on time. He is extremely professional, courteous, friendly, and made us feel like true VIPs whenever we were with him. He is the only ride service we will ever use when we are in town again. Thanks Rocky!!! You helped to make our trip so smooth!

5 Stars - Unmatched Flexibility and Exceptional Service!…read more As someone who navigates life in LA and Orange County without a vehicle, relying heavily on public transportation, I can confidently say this service has been a game-changer for me. Whether I need a ride for an early morning flight, a late-night event, or even last-minute plans, the flexibility and reliability provided have been nothing short of extraordinary. What truly sets this service apart is the **"above and beyond" factor**. Early morning pick-ups? No problem. Adjusting to last-minute changes or unexpected delays? Always handled with professionalism and ease. It's clear that the driver genuinely cares about providing top-notch service and ensuring every ride is seamless and stress-free. The attention to detail is also remarkable. From thoughtful communication before and during the ride to the clean and comfortable Tesla (seriously, it's a dream to ride in), every aspect of the experience feels curated and premium. For someone like me, who depends on public transportation and occasional ride services to get around, having a reliable, friendly, and flexible option like this makes all the difference. I can't recommend this service highly enough--it's dependable, personalized, and always exceeds expectations. Thanks again for the great service. Dave Peilt

Round trip to LAX, Terrific communication on both legs of the trip. Tracked our departure and…read morearrival flights, accounting for and being ready for our return flight which arrived more than 1/2 early, late at night! Cudo's to Sheree for great service and inflight communications of their readiness to pick us up, while arriving 1/2 hour early! Highly recommend them.

Great experience with Aloha! They know how to follow you. If you happen to be tired they make it so…read moreyou can sleep the way through. If you want to chat, they are great conversationalists! Or if you're busy on laptop or phone sending emails.. they also see that and give you the space to get things done.

We are sold! We will be using Aloha Car Service for all our airport rids! Aloha Joe is fantastic…read moreall the way around. He knows LAX like the back of his hand! He arrived early to our house and got us to the airport on time. When he was to pick us up, he had a great way to pick us up away from the masses and made the whole experience perfect. We love the fast that he uses Tesla's as we do also!! Thank you Joe!