12 and irvington location Went in to put 2 new tires on in the rear and to throw the old rears tires on in the front explained like 3 times was quoted 1 price couple things wrong happend after this 1. Couldnt pull my car in (stick shift) grinded the gears outside for a good 5 min before i walked over and explained how to do it. 2. Lifted my car on wrong jacking points caused the skirt to bend out. I told the sales rep this he said nothing was wrong 3. Put the wrong tires on in the front explained that the new tires go on in the rear not the front. 4.sales rep told me if i wanted to just take my car somewhere else so i happily agreed. Dont waste your time at the 12th and irvington location read more

Xclusive Tire & Wheels - My car being jacked up wrong - Car Stereo Installation Near Me - Tucson, Arizona

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The location on 12th and Irvington doesn't have a page so I have to put it on this 1. I went to this location because they said they can do the work that I was asking for. I asked to have ball joints and my bushings done but I don't want to replace my original control in process. The guys tell me, no problem buddy. I drop the truck off on Tuesday for the Moog parts to be installed and I don't make contact with the guy until Friday. I spoke to a guy on Thursday and he just told me that I need hubs ASAP cause they are bad. So I ask what's the cost? He says $1200, I reply so $1200 total for hubs, ball joints and bushing. He says yes so you will have a brand new set up when we are done. I tell him I agree to pay $1200 and to call when done. The guy I speak to on Friday just tells me I was trying to call you so that we can just order your Moog parts that are needed. I go in Friday and trucks not done but I pay in advance for the work. I get a call Saturday and they say truck is done but they don't like the way the driver hub sounds so they are going to replace it. They keep truck and install the new parts. I get a call later and they say it's done and ready for pick up. I can't go so I send my son and daughter. I don't drive my truck that night so I don't get to see the work. I look at the truck on Sunday morning to check it out and take some pictures. I notice I'm missing a cotter pin in 1 ball joints so now I wana take a better look. I go under the truck and notice that none of my bushing have been changed and that my hubs are a different brand? I take the truck for a test drive and I hear a crazy squealing noise from the front drive wheel. I call the shop Monday and ask to speak to the AL and he's not there yet. I call again later and he picks up and I tell him I have some concerns. I asked for joints and bushing but you guys told me to get the hubs done. All will be Moog brand and I will have all new front end. I look and I have missing parts and some hubs that are not even Moog. He tells me, look Buddy I couldn't find the Moog hubs so I put some other brand in. As for the bushing I never agreed on that so I only did the ball joints. If there is a noise being it down and we will take a look. I tell him, I agreed on Moog brand parts and I didn't get them. I have missing parts and a issue with my wheel cause it's making a crazy noise. AL replies, I never agreed on installing Moog parts. I can't find them. If you want new bushing, we have to install new arms. I was trying to tell you on phone but I was waiting on the OK to install hubs. I can find them and I gave him the model # I have. He tells me, I can order them but it will cost more for Moog. He will eat the cost for labor but the difference on parts cost is on me. He them tells me I'll order the parts and give you a call when they show up. It's going to cost more thou. Thai was on 1-15-21 and still I haven't gotten a call. I told him, so you don't install parts because you don't have them but you can change brands without getting the OK from me?? I'm not happy with the work and parts. Only reason I came to this shop is because you said you can do the work without changing me arms, which I didn't want to do. So now, you want me to change my arms and change hubs again. So lose the money on the ball joints and hubs installed already to install all new arms with joints and bushing on them already?? My receipt says $1200 for hubs, ball joints that was giving to my kids when picked up. * My quote that AL gave me says $550 for ball joints, this is after he did a inspection. * 2nd quote says $750 for ball joints and bushing, this was giving to me after another inspection and he recommended I do bushing and joints. * 3rd quote says $1200 but he took off the bushing, this was after I was told I was getting new bushing, ball joints & hubs and all Moog brand. I do not recommend this place and I think I have to take this guy to court. I'm not letting them touch my truck again for safety reasons. I got a loan to do this work and plus I wasted all my time taking here and plus the time it was parked for the the issues until fixed. read more

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Great place for wheels, tires, auto customization options and stereo installments. Aurelio & Oscar are great guys who do not take advantage of my unknowlegable self because when it comes to this stuff I know NOTHING. I've been working with them for tires & wheels for the last 7 years & I've never had as issue. They haven't been here at Xclusive for 7 years but I followed them from their old place. Now they're the owners & operaters here. read more

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Very good people great place to find the right wheels for your vehicle very nice and cool environment dudes were quick to put on our new rims on our new car very respectful workers the manager was a cool dude has answers for every question I just wana thank these people for making my vehicle look greaT and having awesome customer service! 5Stars! read more

Xclusive Tire & Wheels - New Rims! - Car Stereo Installation Near Me - Tucson, Arizona

Been doing business with Xclusive since the beginning and haven't stopped. Top of the line customer service along with top of the line products and instillation. Now we are starting to include their business here at Audi of Tucson. Definitely a must do for all my customers looking to upgrade their rims , tires or stereo system! read more

Made my truck look amazing I thought I would have had to wait until next week to get my parts installed but Al just had me drop it off and it was ready by 1 looks awesome read more

12th and Irvington location: Don't waste your time or money shopping here. I came on a Friday at 5:46 to see if they could replace my leaking valve on my rim. I was told no, and that they were already closed. Their posted hours say 6pm! I went a little more North on 12th to Wheels & More and was taken care of immediately and was in and out in less than 5 10 mins and they took excellent care of my rims Too many tire/rim shops around here to skimp on service!! read more

I was in Tucson to visit my wife she just had surgery was taking care of her when I blew a tire on my 24 inch wheels I went to pep boys they couldn't help me I found this place homie hooked it up at a great price I felt at home and they made me feel like everything was going to be ok reminds me of the shops we have in Cali and the deals on wheels is good I recommend read more

Got steps put on my truck and it took them a whole day to get it back to me. I dropped it off the night before and they said it would be back by 6pm the next day. They waited until 2pm when I drove by and saw my truck parked in the same place when I called for them to give me the excuse that their guy was a no call no show so they had to call their other location for someone to pick it up, drive it there, and do the steps way over on 12th Avenue. So my truck didn't get back to me until way after 6pm, they used a lot of my diesel, and on top of that I get a mile down the road and both steps stop working totally! The driver step won't even come down and the passenger step won't go up. They had to mess with all the wiring for the doors to attempt to do our steps and npw we have the light on saying rheres doors open unless we unplug the module for the steps so they messed that up too. They didnt want to give any break at all just said oh bring it in tomorrow itll be a 20min fix. I doubt this is going to be a 20 minute fix and the way we've been treated I doubt we will get any sort of break from this. Whoever did our steps probably hurried up so they could have it done because they only had a few hours to do them and theyre half assed! Very unprofessional, unorganized, and unreliable. Would never recommend these jokes! read more

Sure they can get anything you would like and help you out with any tires or rims, but they flat out lied to be when I went in for a price on some tires. They told me they would cost $700. They said they looked up tires at discount tires because they are associated with them, but said Discount Tires did not carry the brand i wanted, but could order them for me from them and have the tires in a few days. Still looking around for the best price on tires I gave a call to Discount Tires literally after walking out of this store . i called Discount Tires, the ones they so called "looked up and called" and to my surprise they said they had them in stock. And even better they were almost 150$ less than what they were charging me. All together I'm paying 550$ for some tires, the installation, free tires rotation and all the services that come along with it for that price. Look for other places as they get their stuff for cheaper and try to raise up the price by alot. read more