I bought a Beautiful Cadillac ATS Coupe from Chuck at Seibels. I am working with him to find my…read morenext vehicle as well. Highly recomend. great experiece and trustworthy staff.

I drove 2 hours to see a vehicle they had listed on Facebook Marketplace. These guys couldn't find…read morethe keys. Drove back the next day. They'd found the keys, but they were unable to answer a single question about the RV. Between my partner and I, we wasted 10 hours dealing with them. I only wish I could bill them for wasting our time.

I just had my F-150 in for PA inspection. Everything went…read moregreat and Amanda was professional. I only took 1 star off since the text message that should have let me know when the truck was finished didn't come through, so I had to call and check.

Posting for my husband's experience today. As a Fleet member through his company, received two…read morerecalls from Ford. Dropped off vehicle this morning for recalls x2. Upon lack of communication, my husband called the service department for an update. He was told it would need to be kept another night for completion of new tires, oil change, filters etc. NONE of these services were communicated to my husband or the person within his company who approves Fleet services. Initially my husband was told that Fleet was contacted for approval of the services, however Fleet is not the payer, my husband's employer leases the vehicles through Enterprise and therefore is the payer. We wouldn't be frustrated or even making this review, but the ignorance and condescending attitude and tone of the service manager, Sam Barkley, has us in awe. We are aware of others who have had the same experience with this specific employee, but chose to continue to give this location the business as we have never, until today, had a bad experience ourselves. Better communication with the payer for the service was all that was requested before they were completed. Needless to say, having someone with poor customer services skills, such as Sam, as a service manager, may need re consideration. His reputation precedes him and now that we, and my husband's company with multiple Enterprise Fleet vehicles, has experienced it, we will no longer be seeking service at this Cochran location. I would rate zero stars for the service manager, but it's not an option. This review will be cross posted on various other sites.

been buying off of buds auto sales for many years !! always best deals and fantastic employees !!read more

For the past several years I have relied on Buds Auto Sales in Shelocta for their excellent…read morecustomer service and reasonably priced vehicles. I returned again this weekend expecting for the same to occur. Unfortunately, my past experience failed to meet the mark for what I have become accustomed to. My last vehicle had recently been totaled in a collision leaving me with a negative equity on my auto loan. I reviewed this with my salesman, Dan, at least three separate occasions prior to purchasing my vehicle. I was assured this would not be an issue. When the moment came to sign for the vehicle, I learned that it was not feasible for the negative equity to be rolled onto the new loan and that I would need to pay the balance in full (a sum off $1000+) as Bud's in Shelocta would not accommodate this situation. I was disheartened to learn this, but trusted that Dan and the finance manager, Jim, were competent in their advice. However, instead of fixing the problem they just flat out lied. As I returned home, I called back to question why this was so. I spoke to the owner of Buds Auto Sales. He tried to make things right with the situation, but failed to miss the mark of my original promise. I contacted Dan the next day after being unable to reach him the day of purchase. He, to my surprise, informed me that he was not aware of the situation of the total loss and negative equity and that there was no way to remedy the situation, which again was a lie. I would not be leaving such a negative review had I not been lead on to believe that they could accommodate my situation and they had been upfront with me from the start. I hate when anyone tries to make me out to look like a fool or a liar. The Shelocta location has lost all respect from me at this point. I will not tolerate being disrespected from anyone especially the way Dan from Shelocta did. Here is an idea, maybe when you make a mistake consider being a stand-up guy and admit to your mistakes or do your job correctly so that things don't happen like this for future customers. Also, instead of rushing through the sell, just hurry up and sign mindset. maybe the financial manager should know his stuff and not check with a untrustworthy car salesman. We are all human we all make mistakes but own your mistakes and treat your customers with respect that is what will keep the customers coming back.

I bought my Escape from Bob Thatcher about 2 months ago. He was very nice and easy to negotiate…read morewith. Ironically, there was a minor glitch the 1st day. Although they're about 45 minutes from my home, he came here within 45 minutes of my call and made everything right! I don't think you will ever find that kind of service anywhere else! I love the car so far and I'm hoping for many years to come! Thanks again! Sarah

On time and great job and cost as quoted. Vehicle was delivered clean and everything returnedread more

after picking up my jeep my wife got stranded 40 minutes from home, it would not start, they never…read moretightened the battery terminal. But worst of all I took picture of the speedometer when I dropped it off and also when I picked it up, the mileage was the exact same even though they charged for an alignment and a half hour travel time. When I asked where it was done at, they named a place, well that would have put about 8 to 9 miles on it. When I told them about the pictures I took all they did was look like a deer in the headlights. Don't trust them.

Yo, because of the pandemic I had let a lot of things slip. That included my car's inspection. I…read morethink we all got into that pandemic slump and were all just on autopilot. When I said let it slip, it was well over half a year before I realized I should make it legal for me to ride around. I was already coming to this area to have tires put on my vehicle. My dad took it upon himself to schedule me an appointment to have it inspected. This is a local garage that has been in business for many a years. I have never personally had work done on my vehicle here, but my family has and they rely on the good service they always receive. I arrived a few minutes early and had a very short wait as there was a vehicle in there for inspection already. Once that vehicle was done I pulled mine right in. The owner of the garage did my inspection and did it rather quickly. I swear it was less than ten minutes for him to go around my vehicle, check the systems, brake check and everything else and he was coming back out with a new sticker for my windshield. He did tell me that I would need front brake pads fairly soon. He wasn't lying, about a week later I did indeed start hearing that screeching from the front tires. All in all a great experience and I would definitely come back here to have my vehicle inspected in a heartbeat.

This man is so nice and sweet he really does such a good job and is highly recommend for single…read moremoms or someone in need of a low rate on a job . They do great work for a small amount.

Bob and John are make sure they put the customer first. This is one of the few shops that care…read moreabout quality! And they are the nicest guys you'll meet!

I had a really good experience here. Service was wonderful and they replaced my windshield with no…read moretrouble.