Good service the booth could have been more private. I think there were two tranny's there

After almost 20 years of patronage, it's time to officially close the book. Yesterday, my partner and I overheard an angry customer arguing with an employee at the counter. At first, I assumed it was just another minor dispute, but it quickly turned into a 15-minute exposé on how this business actually operates. I can confidently say I'll never be coming back--and honestly, I don't know how I didn't catch on to this sooner. Apparently, not only do they not check IDs (they never checked ours), but they haven't been checking them for "years and years." It's deeply disturbing to think that at minimum a few minors--underage individuals--must have made their way in every year. With that comes a strong likelihood that the business didn't just fail to stop it, but effectively welcomed it by simply not caring. That alone should alarm anyone. I've only ever seen the arcades from the outside while heading to the bathroom (and yes, that detail matters--more on that below), but this argument really opened our eyes to what's happening here. There are no chains, doors, or barriers at the entrance to each arcade. I've heard the same story over and over from countless patrons: someone will enter your booth--without knocking, asking, or announcing themselves--and some will not take "no" for an answer. The staff knows this, yet they do nothing about it. The only thing they appear to care about is money, not patron safety. Everyone knows what goes on at these types of arcades, including the staff, and that alone is a serious problem. After a quick Google search, I learned that the business is legally required to ensure that sexual activity does not occur at all. Instead, it appears the business got far too relaxed, the staff became a little too power-hungry, and they ended up pissing off the wrong person. The argument was a total mess. The employee talked over the customer, mocked him, and refused to listen. It went on for quite some time, with the employee only digging himself deeper. Eventually, the employee told the customer to leave--and as the customer was doing so, the employee yelled after him, daring him to call the police: "Yeah, go ahead and call the police, and we'll tell them what you did back there (the arcades)!" That exact moment is when X-Spot lost my patronage of nearly 20 years. The employees clearly know exactly what happens in the back. They live it, they breathe it, and they clean it up. It's not a glamorous job, but throwing it back in a customer's face as if the customer alone is doing something wrong--when X-Spot has created the environment for it, does nothing to stop it, and worst of all encourages it--is unacceptable. If, by the employees' own standards, people aren't supposed to be doing "that" back there, then the employees and the company itself are just as bad, if not worse. I count my lucky stars that I happened to be there at that exact moment, because it exposed the carelessness, the corruption, and the ego of a company that truly does not care about its customers and, in practice, treats them like garbage--they just hadn't been called out on it before. Even as a customer who mostly came in for O-rings, lube, and other supplies (which are honestly a bit overpriced), I've received attitude here. I just didn't realize how deep it ran. PS -- and this "minor" detail actually says everything: This place has never had soap. I'm not exaggerating. There is a restroom--one that's only open occasionally--but it has never had hand soap. There is no way to wash your hands. Let me be very clear: this place has no basic sanitation. If you've ever encountered a restroom without soap, you usually tell an employee and it gets fixed. Here, they tell you no. They do not supply it. They will not fix it. Why? Why is this one of the only places that seems to intentionally withhold soap from its bathrooms? (Now that I think of it, they've never offered paper towels either.) That may sound like a small thing, but it perfectly reflects the larger issue: a business that simply does not care about the people walking through its doors. At the end of the day, we were forced to confront an uncomfortable conclusion. My partner challenged this idea the entire ride home, but by the end, we both had to agree: we believe this treatment is rooted in the fact that we are gay. We've been duped. These people are no ally to the community. We'll be taking our money somewhere else. read more

I went to this place about two in the morning, very mellow, cool crowd. The arcades are clean and free to get in which you have to pay to watch the video but amazing place. I don't mind being in the booth and somebody peeks in or ask as long as they were respectful. read more

They had a great selection of travel size lube! The staff was also very friendly and helpful to answer the questions I had.

Terrible customer service. Was asking questions and the guy seemed annoyed with me. Had unprofessional attitude and didn't feel welcomed

This place would make hundreds of thousands a month if they weren't closed daily from 2-6am everyday doing absolutely nothing but harassing a full parking lot literally no place to park and no business to enter. It is such a shame that this place will Inevitably close because the ppl working are literally SO RUDE AND ALWAYS CLOSE DURING PEAAKK BUSINESS HOURS!!! Always. Whenever the parking lot is full the ppl working have the Doors locked not for 30 mins but 4 hours. And the second ppl come in the workers start harassing everyone. I hope they change the staff cuz they would be making bank (hours later I watched a parking lot full of paying customers leave because doors are locked. read more

Most of the people that work here are cool but there's one older skinny guy with slicked back hair that works during the day who's a total ASSHOLE! He looks so pissed off about everything and when you ask him for something he gets all pissy. And that's if he even acknowledges you. I was asking him for change for the booths and he would either ignore me or give me some dirty ass look. And then he just told me no. WTF? I'm literally trying to spend money in your establishment. I'm sure the owner wouldn't appreciate that. It was only my 3rd time there but I won't be going back. He's a dick!! read more

Went to this place to check out the arcade and was harassed by this heavy set Hispanic guy with glasses. He watched my every move on the camera. Pretty much being racist & saying sassy remarks. I asked him his name to report him then he sarcastically says his name was Lucifer. This gentleman is very rude and bad for business. read more

They always have everything in sock. They're always quick and helpful. It's the only place open 24 hours.

Excellent adult store. Huge variety of lingerie and toys. Clean location, friendly staff. Highly recommended. read more

X-Spot - Adult Shops Near Me - Commerce, California

The service here is creepy and moody . - i drove here from Arcadia because they are open late but after my 2nd visit I strongly believe the old man working here is doing drugs he is manic and yells at you "their closed" when you 1st walk in (you can't really understand him) then tells me to go ahead and shop? He starts stalking me from the you cameras & yelling at me when I would read a product because I was "taking too long and looking at too many items" he made me very uncomfortable and I ended up leaving after he kept harassing me. I was trying to make a whim purchase & I didn't have a set idea of what I wanted but I had $300 and it went to Amazon while I sat in Xspots parking lot. read more

Good service. Friendly people I reccomend coming here all the time they r open 24 jours read more

I went in the other night just to browse. I'm hopping to heat up my marriage of 19 years. I felt no pressure from pushy salesmen. I felt comfortable enough to talk to a couple that was shopping at the same time. Overall I had a great experience. I will definitely be going back. The cashier/product expert that helped me was named Isreal. The guy was so cool, friendly and very knowledgeable about the products. Maybe he was bullshitting me but I really appreciated his input and happy disposition. I want to tell Isreal that the product I purchased did everything he said it would do. Appreciate you Isreal, keep up the good work. read more

I decided to stop here and watch some movies and it was about 2:30am. I put $5 in and about 5 minutes later i hear this yelling we are closed you have to leave. I told him I put money in and still have time left and said he don't care I have to leave. I know there is a sign that says they close from 3:00 to 3:30 but this was 2:40 when they started kicking everyone out. I told the guy you need to change your sign if your going to be closing early. Not only do they kick everyone out at 2:40 but the other worker said you can come back at 4:00. I said it does not help when you already paid and then I have to pay again at 4:00. I said you need to change the sign out front. read more

Good gay cruising spot around East LA/Pico Rivera. A very quick n go to do. Have different screens to watch alone or... If you want company they will knock the door as soon as you walk in. Different people go but also, outside in the parking you can find some other type of "entertainment" Definitely coming back! "Wink" read more

This spot is legit! Has so much stuff in stock also as soon as you walk in it smells (Clorox. Not too overwhelming) and looks clean. The arcades have no doors though (they got this weird "s" shape walls for privacy), and only one person is allowed. Two older guys where chill very mellow spot tbh. Ohhhh and the dvds are newest I've seen. They've got brazzers! Didnt have a sleeve I was looking for so I got this instead. Good pricing as well. read more

Not a good place if you have workers like David that yell at everyone coming in the store. Definitely has a short fuse on him and killing business. read more

They have a nice selection of movies, toys, and accessories. Staff has been good to me so far.

Went in again after almost three years. Immediately kicked out by the guy going through booths demanding we pay. I told him I just got there and was reaching for my wallet, proceeded to tell me to get out. Will not return and do not recommend them. read more

Hubby & Me went & found stuff for both Us.. Staff very friendly, helpful and nice. I picked out a few toys & some Lingerie, he picked out some good movies.. #JesseJayne #JoannaAngel #OurFavHotAssPornWomen read more

X-Spot - Toys for Me, Hubby picked out movies - Adult Shops Near Me - Commerce, California

It's not bad here for cruising, but some of the guys are nasty, snobbish, and druggy looking.

Very nice selection of lingerie diverse section of toys for both men and women lots of analoob and throat numbing products

Don't not go there the night shift 2 Guys are stealing money I bought 2 things just for 20 bucks and they charge me 60 dollar 40 dollar extra I didn't even check the receipt when I checkout my bank account they did charge me 60 and when I was calling them they don't answer my phone they are stealing I have everything read more

Good spot but not sure what their hours are, on yelp it says they're open from 3:30am to 3:00 but I've been waiting here and it's now 4:20 and no one is here read more

Best place in town!! Friendly And informative service .plus they are open late & early ! read more

I was very offended by the guy who was working here! I asked him question and he said to me and my husband well just read it is simple as that you do do bird. This store should be less stars than has tight now. Didn't have many option of items to buy here! Was clean environment but the guy looked unprofessional having torn shirt and sitting at his chair. Not very helpful guy! read more

new better selections of products the lot is cruisy the staff is friendly check it out price point is reasonable

any couples wanna join us now we might check out the arcade with a sexy lady who wants an audience be there soon

Great store! the selection of toys is amazing. Definitely recommend. Also, the staff working here are very friendly and helpful. They are willing to answer all questions needed. read more

It's was not a bad spot to look and see what they have me and my bf were looking around and found good stuff for us to wear and then we found a note on our car which is very weird read more

The service is great and the products are always well stocked. The employees are always professional.

Selection for sex toys isn't too big but they have a good selection. They have a lot of items that you would find at other sex shops but the price is lower. Place doesn't look the best inside or outside but it's discreet and they stay stocked on items. I like this place. read more

Señor David and Mr. Miguel were very nice by helping showing there beautiful products thank you so much

Husband went in to buy condoms. I guess customers have been stealing them so you have to ask the person behind the counter to grab them. So my husband asked for them the young guy gave him attitude because he had to get up from watching tv. Husband did not end up buying them because he was bothered by it. So we won't be coming back to this place! read more

Came in to buy a couple items, not dissapointed at all! Best place to shop in the area!

Nice selection overall and plenty of parking. Also has a lot of arcade booths if your into that which are kept fairly clean or as clean as an arcade booth can be lol read more

Interesting place to say the least there was an arcade and there was a lot of strange characters back that I want to cover security taking vacation and he does nothing weird small selection of laundry and toys I guess it's not bad for a quick stop last minute place read more

First time coming to this store and the experience that we received was very friendly and comfortable. As me and my partner were looking for a new novelty, we had some questions about the different products. We asked for assistants and Richard was very kind to help us out as he was very knowledgeable of the products. His customer service was excellent. read more

Cool place and decent prices . especially being twenty four hrs . me amd the ol lady jad some great finds there .

Good place to go if you're cruising, booths are open so anyone may come in, but if you dont mind it's fun, its usually pretty active too, dont expect handsome men though. read more