Birthday party review…read more It's crazy from the walk in and non stop until you leave! Parking lot: narrow and limited so line ups will happen. But it's free so be patient. Entrance: Bottle necking traffic due to filling out waivers, and sign in. Rolling clothing carts are labelled for your party to hold gifts and clothes from your party. Rock climbing and harness climbing at the front is extra. The middle before the trampolines is the small arcade. Then it's shoes off before heading on to the trampolines. It's not a great transition for going shoeless here. Sock it to you here: Air riders make it mandatory to buy their neon green socks. Not any old grippy sock will do but their $5 ones. Staff are placed strategically throughout the jump site. Some are not as engaged or maybe the kids cannot hear them over the loud music. There is one tv to play a jump game and there is no one watching the line ups, so kids can be waiting eternally or get bumped from order. We asked to place an attendant here since kids aren't great at advocating. The floor manager tried but the teen moved to this new position was not happy managing this. An hour does go by really quickly. It didn't smell horribly of feet and sweat so that says a lot.

Ugh . . . fun set-up. but very disappointing service!…read more We went in Dec 2023 for a birthday party. glow-in-the-dark style . . . we were promised a party planner that would walk us through everything, but didn't get what was advertised . . . the trampolines and such were fun for the kids no doubt; but no one showed the kids where they could play for their hour or what they were entitled to experience (major miss - parents had to figure it out and show the kids) ... party planner didn't move our coat rack (present holder) to the party room after the first hr; didn't remember that we had ordered the water bottles, and t-shirt for the birthday boy (so the guests that left early didn't get their party gifts and didn't get to sign the shirt), and in general didn't help us out in any meaningful way at all during the party that would lead us to believe that they were taking care of us. In the end, my son had a good time and had fun with the trampolines and climbing park portion . . . but it could have been SO much better with an actual chaperone letting the kids know what they could do and where they could go... Along with people actually doing their job, like giving out the gifts to people that were paid for in advance, etc. And remembering the sharpie marker with the t-shirt so that the kids can sign it, as advertised online . . . as if it was a surprise, ha ha . . . anyways - won't be choosing this place again, and won't be recommending! An Easy "no thanks"

1. Safety concerns: I noticed my child was not getting directly supervised…read more 2. Overbilling: gross to overkill and then blame covid for not giving me a refund. I paid over $500 and they shamed me in saying how they pitied me for not being able to afford the loss during covid when we were out of work and they were closed. 3. Cleanliness: dirty filthy floors and they didn't clean up after the children. 4. Watch the prices: at the time they bill and if you need a refund don't fall for them telling you the machine doesn't give refunds. It takes credit cards it can refund through them.

We just had my son's 3rd birthday here. We were super impressed! There was a slight…read moremiscommunication about how long we had access to the trampolines, but the staff went above and beyond to figure out a solution that met everyone's needs. All 24 kids and their parents had an absolutely blast- we would definitely host another party here and will be back soon to jump!

We came here for a child's birthday party…read more It is an impressive place, both visually and in play facilities. It is one huge room with 4 levels of play where they can climb to different levels, like in a jungle. Socks must be worn in the play areas. They cater to children of all ages. There are multiple slides, tunnels, a ball pit, obstacle courses, and a trampoline. At the back there is a soccer area. There are 4 small party rooms for food and cakes. They provide pizza for your parties. There is a snack area and large seating area with a TV (usually showing an aquarium scene). Entry prices range from $8 to $15 depending on age. There are 2 free adult entries per paying child. They have free WiFi. The washroom have little slippers for the children to wear (since they are in socks) but the adults don't have slippers.

Very poor experience with Jungle Land customer service, speaking to a few different people…read more Specially the last call with the owner, they do not care about losing business and very unpathetic. I asked them for an exception, and I know it is an exception, I would have been more understanding if they were being reasonable, more logical, empathetic, and not rude. But, bad customer service sours the full scenario whether it was a yes or no. I told them you are losing business and their response was "actually we are not", clearly they do not care about my business - their policy is inconvenient and I am going to Playtopia next, amazing customer service and cheaper actually. I hope you keep getting business but better your customer service!

I brought my kids here for the first time to attend a birthday party. Pretty big place with various…read moretracks beginners to advanced. My kids had a blast! They offer bike rentals but we brought our own. I like their party packages which is 3 hours long. I would certainly consider hosting a party here for my kids in the future too.

Joyride 150 is AMAZING!! I had no problems at all, the foam pit is really fun, and the staff was…read morereally nice and cooperative. This place is definitely recommended by me and I love this place!

Jump into fun! Sky…read moreZone is a trampoline park where kids can go wild. It's a popular spot packed with families & party groups on the weekend. This location is a venue that's recently renovated with a full court basketball/soccer trampoline and kids obstacle playground. There were 3 large trampolines, including one with a volleyball net and some dodgeballs. Skyslam featured 3 tiers of dunking net heights. The foam zone & beam battle were fun for small kids, as was the ninja obstacle course which recently removed the wrecking ball where many kids often misbehaved. The warped walls were also popular and they have repainted & repaired the ramp lanes. On busy days, many parents crowded around the waiting areas at the entrance and the Fuel Zone food area. Monthly membership encourages repeat visits including Elite option ($37.99) with unlimited play on weekdays & 2 hours on weekends plus a parent add-on ($12.99). Sky Socks were required, which were around $3 per pair with membership. Note you have to sign an injury waiver at entry. Skip it or hit it? If your kids have extra energy that needs to be spent, this is a good spot to hit.

This is an awesome place for birthday partys ir just to have fun. The food they serve is also nice.read more

Never thought I would be a repeat customer at a trampoline park but now, I cannot even count the…read morenumber of times we have visited the Flying Squirrel Whitby. So much fun, very organized and the space is huge! Although the space is broken up into a few sections (basketball, balance beam, foam pit, etc), the main trampoline area is open with no mesh barriers. This allows you to have a perfect view of your little ones from the perimeter. Parents are welcome to join as the this park is open to all ages but it's also nice to let the kids exert their energy while you conserve your own from a far :) . You are required to wear grip socks when jumping and they are available for purchase. They host several birthday parties daily but somehow it never feels overly crowded. There's always enough room to allow for a safe and fun experience. The staff are enthusiastic and I have seen them calmly address some minor injuries, quickly arriving to the scene with some ice. They recently made a change if you haven't visited the place in a while. They removed one of the two inflatable jumping areas and replaced it with something similar to the new Upla nets at Tree Top Trekking Parks. Lots of fun! Come once and you will definitely return.

Had to review here since trip advisor had such awful ones…read more This is our third visit here, my kids always have a great time. At entrance, you MUST sign the computer waivers (to the LEFT)before paying at the front counter. You are also supposed to watch the safety video, which no one checks if you really have. This is a bit dangerous since I witnessed many people crossing trampoline squares while someone is bouncing. We bring our own non slip socks from taekwondo or other jump places and have never encountered a problem. I will remark Flying Squirrel socks are much nicer for grip pattern, style(army pink) and are longer to half up the calf muscle. The space is really large and so many neat areas to play. There are attendants at stations where there are height restrictions. Signs are posted everywhere but who reads these? Attendants also rotate stations which is smart, just like lifeguards. They all seemed nice when we have gone. They do not police strictly as many kids are doing gymnastics(flips, layouts, backhand springs) and little kids can run in the way. Lots of seating for parents, paid lockers at the front but most just drag around water bottles and backpacks. There's a small arcade at the front, 25 cents for ticket with some games requiring 9 tickets. Really like how they offer toddler pricing (up to 6 yr old) since these kiddos cannot do all the jumping stations. 90 mins is a good amount of time to sweat out their craziness.

In Aurora branch, when it's time for customer care, expect nothing. The manager and staff support…read moreeach other and don't care about customer satisfaction and children disappointing.

We have been to the Vaughan location twice now, and this place is amazing, not just for birthday…read moreparties, but it's fun for the whole family! I love jumping on those trampolines and running around - you not only get great exercise, but you get in touch with your inner child! We will definitely be coming back soon! It is a very fun place, and kids and adults alike love it!

Our friend had a private party there yesterday, the staffs are friendly, and the kids enjoy the…read morelovely facilities, games, and the mini train ride. Highly recommended, and will definitely come back.

Perfect for kids to run around burn some of that energy on a cold winter or rainy day!!read more

I highly recommend this place for your children. My daughter has had an absolute blast every time…read morewe visit. No matter how apprehensive I was or worried about injuries, the staff did an amazing job walking her through all the challenges the first time and she's been asking to come back more often. Staff is super friendly and well trained. We got invited to a birthday party with a Superhero and that was a really memorable event!

love this place! love the people, the atmosphere, everything! everyone is so kind and really cares…read moreabout your improvement! if you want a good place to learn trampoline this is it!

We recently hosted our corporate event at Glow Zone Brampton location and we had an absolutely…read morewonderful time! Our entire team was extremely happy, and everyone agreed this was one of the best events we've ever had.Thanks to the staff for hosting us--Ethan and Kenzie were absolutely phenomenal. We're definitely looking forward to having more events with you in the future. Highly recommend.

Are you looking for somewhere to have some fun? Glowzone 360 is the place to go! The mini golf was…read morefun, but kinda small... The arcade was also fun but had a relatively small selection of games to choose from... The day we went also had a summer camp, so plan wisely on what day to go or you will have to wait for them.