We had a really good experience with this Trice Underground Inc.. They were super responsive when…read morewe had a serious residential plumbing leak that was difficult to detect. They called us immediately, and owner Jake Trice came out with an employee to check out the problem and get some information. Within a day, a crew of 5 came out and spent the entire day working on the problem for us. They communicated with us regularly and were friendly, hard-working, and very considerate. They "worked their butts off" for hours in the front yard and cleaned up completely before reporting results to us and finishing up the job. We recommend them very highly!!!!

May of 2018 we had a flood due in our utility room due to a water heater leak. WVR came in and…read moreseemed to know exactly what they were doing. They had the room in plastic, dryers, and brought in the people to do the work to put the room back together which included replacing dry wall, flooring, cabinets, etc. For weeks the work did not begin and and repeated attempts to contact them resulted in, 'Mike's not in, he'll call you back'. Calls were consistently unreturned. In one successful contact with Mike, who was the project manager, he told us that the flooring had not come in and that's why they hadn't started the job. We called the flooring company and they said that he had not ordered it. From the time that work did begin, it was a nightmare.Mike provided no plans to us or his workers, he mismeasured so that the work they began was not possible to complete (this was caught by a worker who, within a day was let go for some reason- he was a skilled worker) He and another man had to come over and restructure the plan. The workers did good work at first, but Mike was never available and so the work would get held up. When they installed the water heater they did not fill the tank before starting it up so it burned out the element. The work was not completed until Nove 5th, no plans or itemized list was ever provided. We had to get the itemized list of work from the insurance adjustor. The bill was paid by insurance and extra work contracted for the job was paid by us in full. Just last month, we discovered a leak again. Our water heater closet was swollen shut and the replaced drywall work inside the house adjacent to the closet was cracked (18", 7" long, 1/4" wide), in the seams. WVR claimed that the cracks were the result of "the house settling" and they claimed no responsibility for their workers' installation of the water heater. When we contacted our insurance company as when we could expect the work to begin (WVR would not return our calls), our insurance adjuster reported that Mike had told him, "Why should I do the work when they still haven't paid me?" This, of course, was a shock, and threatened our reputation and credibility with our insurance company. Mike had claimed WVR they had widened our doors and completed other work for which they were not paid. This is patently false- no such work was ever done. WVR front office confirms that all bills to us have been paid in full. Mike slandered us to our insurance company. I do not know what struggles WVR are having as a company or if this is just their business model, but we still have black mold in our house and are trying to get a resolution for the condition Willamette Valley Restoration has left our home. We can't get back the time, stress and frustration of having dealt with such an unprofessional, shoddy company over the past 10 months.

I have used WVR two times for repairs and they have been amazing both times. The first was when my…read morebusiness flooded (a toilet ran for 2 weeks while we were out of the office, destroying all of the flooring and flooding the basement with all my important documents.) I called WVR immediately and they were able to send out someone right away. They coordinated with my insurance so I didn't have to think about any of it. They had great people who redid our original soft wood fir floors and restored them to like new. And, most importantly, they had the right equipment to dry out my documents so they were still usable. Out of 30 boxes worth of papers, only 1 and a half were not back to "usable" condition. The second time I used them, I had a leaky pipe around my shower that I didn't know was leaking inside the wall until I noticed a huge wet area on the ceiling in our dining room below. Again, they came over immediately and got started. With the sensors they had, they were able to tell where the water started and stopped in the ceiling and only cut out what they needed to. For about a week, it looked like the movie ET in our house with plastic wrap everywhere to cordon off the parts where they were working! We were still able to use all the other areas and they did not interfere with our daily lives. When they restored the ceiling, they matched our heavy plaster "design" in the ceiling to the point that you cannot tell what is old and what is new. I've been impressed both times we've used them. Easy to work with, fast and efficient, and all the special equipment to get the job done.

Really glad we used Ehlers for our water damage reconstruction. All of their employees were great…read moreto work with and the results were fantastic! Would definitely recommend.

Our house was hit by a tree during the ice storm of 2024. Damaged our roof, took out our carport…read more It was a fiasco. Ehlers went above and beyond working with insurance to get it to perfect pre-loss condition. Their employees and subcontractors are 100% top notch. Casey was the foreman, and handled every communication with the calmness of a zen monk. Dillan and Cooper are savants with carpentry. Danielle is one of the most efficient and detailed painters I've ever had the luxury of working with. Their work isn't cheap, but it is 100% backed by the value of the end result! If you have an insurance claim, you CANNOT go wrong putting the welfare of your home in the hands of Ehlers.

Requested a project and was contacted promptly. Given a free quote and all communication was…read morefantastic. Builders were respectful and up front about cost. Out of ten local contractors, this company gave the best price by far. Given a 12-month warranty as well. Payment was easy. 100% satisfied with quality of work. Will hire this company for future work. Scheduling was fast and project was completed promptly. Fully satisfied customer! Thank you, Frontier Builders.

Frontier Builders LLC provided exactly what we wanted in the timeframe promised. They listened to…read morewhat we needed and built a landing with stairs and a rail that looks like it is attached to the unit. The finished product surpassed our expectations. In addition to their impressive skills, the crew was exceptionally pleasant. I would recommend Frontier Builders without any hesitation and am already thinking about my next construction project in which they can help me. Fantastic experience at all levels.

This is the best plumbing company I've ever worked with. Fast and efficient. The Bordeaux's dropped…read moreeverything to come help me. I understand the price that comes with having same day service! Strongly recommend this plumbing company especially in the Cottage Grove and Roseburg area! I recommend them to all my insurance customers!

Aaron, from Bohemia Plumbing stopped by on his way home (4:15 pm) from another job, spent 15-20…read moreminutes looking at the broken sink pipe, told us the minimum call charge (very expensive) and then said it would be time and a half to have it fixed. When I posted a negative review he called to say it would be taken down because we are not allowed to post their pricing schedule. Seems pretty sketchy to be able to take down negative reviews when all the facts are accurate. Get their pricing up front and never have them arrive after 2 pm!

The entire crew was great to work with. We had a pretty good mess in the basement from a water…read moreleak, came in and cleaned it up and coordinated with the trades that were needed and got the job done efficiently. They were also great at helping me navigate the insurance aspect. Highly recommend Becky Fickas

Close to Christmas my toilet overflowed and the plumbing co. recommended Quick Restore. Boy am I so…read moreglad they did!! They are knowledgeable, professional, they accommodated my schedule without any problems, and the owner is a really amazing person. Being a new homeowner it was a really scary learning curve water damage and mitigation. The owner helped me navigate my insurance issues and the entire crew was great to work with. I also want to give a big thank you to my first contact and the supervisor, Jimmy, who really helped me through making decisions to take care of my house and he also interacted with insurance company with skill as Foremost was really trying to give me the short end of the stick. Thank you Quick Restore!!

Great experience and great results. We struggled to find a…read morecontractor that would follow through and do the job right. Oscar and his crew were friendly, professional, quick to respond to our questions. They poured a driveway for us and also put in a stamped concrete patio and pathway thru our back yard. They came when they said they would, got the work done in a timely way and it turned out great. Visitors always seem to notice and compliment the stamped concrete. It is definitely a step up from the basic, but the result was well worth it. Joseph

Sincere Thanks to Josh & his team for all the amazing work they have done on our property during…read morethe past few months! We purchased a home in need of mold remediation, cleaning of gutters, treating of the roof and installation of a chain link fence. Each job was timely and done with professionalism and skill! Our chain link fence was accomplished on rainy cold days and on uneven terrain, not an easy task but the job was completed to perfection! Fair pricing, professional manner and I also really appreciate the clean up after each day of work!I cannot recommend this business highly enough!!! 5 STARS!

Great company, great service, quick and reliable. Would recommend!…read more JR and Josh are great up on the roof!