Beware of Unprofessionalism and Poor Communication
I had a very disappointing experience with Xcopper after hiring them for both a speeding ticket and a DUI case. Unfortunately, things took a turn for the worse after I made full payment for my speeding ticket and a partial payment for my DUI case.
To start, the handling of my speeding ticket was sloppy, and my DUI case was treated with minimal attention. I later discovered that Xcopper frequently hires third-party lawyers to manage DUI cases, many of whom seemed inexperienced and unprofessional. Initially, I had no direct contact with the lawyer assigned to my case. After several weeks, I was finally assigned a lawyer who, unfortunately, lacked competence. From that point on, communication was virtually non-existent, and most of my interactions were with his assistant, who was not a legal professional. I spoke to my lawyer about twice for a few minutes: first was after I paid Xcopper and then another was for a brief 10-minute conversation, despite having scheduled a longer meeting.
This lack of communication and professionalism gave me the impression that the firm was outsourcing cases to cut costs, at the expense of quality service for their clients.
After paying thousands in legal fees, I received very little information about the progress of my case. After about two months, I was told by the assistant that my only options were to either plead guilty or go to trial, without any clear explanation of the reasoning behind these options. When I confronted my lawyer, he seemed indifferent and gave vague, unhelpful responses. He even suggested that, as a Canadian citizen, I could plead guilty and still be fine with a criminal record--an alarming and unprofessional statement.
In the end, I was left with no choice but to fire the lawyer they assigned to me and hire a more competent attorney. The entire experience felt more like a money grab than a genuine effort to resolve my legal issues.
I strongly advise caution if you're considering Xcopper. Their communication is poor, they don't thoroughly review your case or disclosures, and they fail to provide the level of care you'd expect from a law firm.
For reference, the lawyer assigned to my case was Peter Dotsikas of Dotsikas Corporation. read more