Alex Smith, my contact, helped get my daughter's Vespa to her on time, in great condition, at a…read morevery affordable price. Highly recommend this agent and PHL.

Booking was easy, the driver was on time, car was super clean, no worries at all about getting to…read morethe airport at 5:45 am

Terrific, wonderful and reliable service from the on-time pickup to the dropoff at Philadelphia…read moreInternational Airport, nothing but praises to you guys and a big thank you for being prompt, professional and patient.

We reserved a sedan for a ride to Philadelphia International Airport a day in advance and it was…read moreconfirmed. On the day of travel, when our car did not arrive, we called and were told that the driver wasn't answering his phone, and that he would call me back. We were forced to order an Uber as we were already later than we needed to be to catch our flight. He called back to say he was dispatching another driver and offered no apology!! We already paid for the Uber, and continued with that plan. Traffic was heavy, and lines at the airport were very long which made for a very stressful time that could have been avoided had the car we originally ordered showed up!!

Can I just say that this review is SIMPLY BASED ON CONVERSATIONS LEADING TO A BOOKING. John has…read morebeen outstanding! I am the person who can definitely exhibit a Type A personality at times lol and John has answered every question promptly through Yelp messages. I decided to call with some last-minute questions before making a reservation today and John quickly took the call and answered everything clearly. He was so nice and polite. Can't wait to book my services with this company and enjoy the experience! **I will update this review after the services are rendered as well!**

I got two rides from this company from Philadelphia airport. One driver named Tammy and the other…read morenamed Scott. Both drivers were awesome! The drive went smooth and they were both friendly and professional! I had one hick up with not getting my receipt but after a quick call not even ten minutes later it was sorted out. Give them the opportunity to drive you where you need to be and I promise you'll be taken care of! If I'm back in Jersey I know who I'll be calling.

Our transportation services were off the charts. We could not have asked for a better experience -…read moreboth with the party bus and the limo for my parents. The limo driver went above and beyond to provide an experience they won't forget. One of our guests was having some issues walking. The driver was sure to make her feel at ease getting in and out of the car as well as helping her with bags when arriving to the venue. The three who used the limo loved the experience. I am very happy we went with you. The party bus was EXACTLY what we were looking for. The driver nailed it. We had a full house in there - all 29 seats full. Everyone said it was one of their best memories from the wedding. I only wish we had gotten a slightly bigger bus - but that's on us. The music system, the feel, the environment on the bus - perfect for what we wanted and needed. Anyone looking for a way to spruce up a wedding or a big party - the Ace Party Bus - great way to go!

As someone who previously worked in the large-scale event planning industry, I know firsthand what…read moreit takes to execute complex logistics. I had actually used Ace Limo in the past with great results, which is exactly why I felt completely confident stepping in as the Best Man and main transportation point of contact for my best friend's wedding. I personally spent weeks coordinating with Samantha at Ace, as well as the couple's wedding planners, to ensure a flawless itinerary. Sadly, what we experienced on the wedding day was a total operational collapse. Without a single phone call, text, or email to me or the planning team, Ace decided to swap our reserved party bus for a generic Greyhound-style coach. They later claimed the original vehicle had an air conditioning issue. Having worked in events, I understand that mechanical failures happen, but the complete failure to communicate a major vehicle change to the designated point of contact is unprofessional and unacceptable. To make matters worse, they secretly outsourced the job. The driver who showed up didn't even work for Ace; he was a third-party contractor (we still do not know who or what company it was outsourced to) who clearly hadn't seen a single page of the itinerary Samantha and I had spent hours perfecting. That lack of preparation quickly turned into a disaster on the way to the ceremony. I realized we were heading in completely the wrong direction and literally had to leave my seat on a moving bus, walk up to the front, and physically tap the driver on the shoulder to get his attention because he was driving with his AirPods in. Despite my immediate corrections, his navigation blunders meant we were dropped off at the wrong location. Because of this, the bride was forced to walk the rest of the way to the church, exposing her to arriving guests and completely ruining the private, unseen arrival she had been looking forward to her entire life. You would expect a driver to snap to attention after a massive mistake like that, but the exact same thing happened on the way to the reception. Instead of heading to the venue, he obliviously started driving us back toward the hotel. For the second time that day, I had to play navigator, intervening and redirecting him to get us back on track while he continued to wear his AirPods. It is absolutely absurd that the Best Man had to babysit a hired driver all day just to get the wedding party from point A to point B. A transportation company's job is to alleviate stress on a wedding day, not be the primary cause of it. Ace Limo took our money, completely ignored the careful planning we did with their own staff, outsourced the job to an unprepared contractor, and failed at basic communication. Despite my previous positive history with this company, this experience was entirely unacceptable, and I will never recommend Ace Limo again.

Had my first appt. with Reliance this morning. i have never had such an enjoyable ride. From the…read moremanager, Willie, to my driver, Mahmoud--both are real gentleman. My car was so comfortable, as I was in great pain, going to chiro. My driver was most helpful. He is also an excellent driver. I am very thankful for such fine folks and will become a regular customer. They are the best i've ever experienced, treating people with respect. Many thanks! Bernadette F.

Amazing service! I used Relience for the first time to go to…read morethe Philly airport to catch a very early flight for my vacation. Everything from the reservation to the airport was smooth and wonderful. The driver called me when he was close and he was there on time. The car was clean and equipped with water, snack and all. The ride was comfortable. The driver was professional and kind. I will definitely use this company again. I think this is the best Limousin/taxi company in KOP area!

This is the service to use in the greater Philadelphia area. Our driver, Kevin, was awesome with…read moresome annoying passengers. He was kind, friendly, VERY PATIENT, perfectly calm, and ahead of schedule. This is more amazing due to the very last minute booking, a brand new vehicle, and a trip from Philadelphia, to every burb and back. Our six hours with 12 hour notice was a more than a bargain and the only thing missing was the stripper pole! (Idk if they have one with one) We could not have asked for anything else (except the pole) and would recommend them to everyone for any occasion or just because...

DO NOT BOOK THIS COMPANY. I am very adamant about my review because I had one horrible experience…read moreon my inbound where the guy apologized and gave me a $20 refund, so I gave him another chance and I wish I wouldn't have. Inbound flight -- we landed late with two kids at 11pm and the driver was 45 minutes late and didn't have either car seat installed. We were sitting out in the dark all that time with our kids. He did not know how to install them and the driver said he was just doing the owner a favor. Return flight -- this driver (different guy) also said he was doing the owner a favor. Then he showed up with two car seats IN BOXES. I'd requested one front facing and one rear facing and he sent two boosters. The driver also said they were planning on returning them to Target after. SOOOO SHIESTY. JUST DON'T DO IT. Worst driver experience ever and we travel all the time this way.

We have used DL many, many times. The owner takes enormous pride in his fleet of vehicles. I highly…read morerecommend that you contact them the next time you need a ride to the airport or when you're going out and about the town and want a designated driver.

This was the most professional and reliable car service we used for two full weeks while in…read morePhiladelphia! Highly recommend! RL

Called for a ride from my home to the auto repair shop and they were at my house in less than 30…read moreminutes. Great service!

Called for a cab on 9/21/2020 to take me from the King of Prussia mall to home. Told it would be a…read morehalf hour; driver called me about 10 minutes later that he was on his way. Arrived in a black Suburban; he gave me the cost of the trip upfront. Car was clean & smell free; driver was very pleasant. It was one of the best cab rides I've ever had. Thank you for excellent customer service and a nice experience after a long day.