One reason I love living here is the staff. Our maintenance…read moreman (Arturo) goes above and beyond and he can fix anything ! He is definitely one of the many reasons to live here!

We have lived in numerous apartments over our lifetime, and Oakhaven Apartments is by far the best…read morecommunity we have ever lived in! It is quiet, maintenance is quick and thorough (thank you, Artero), and Cindy and Alex are a joy to work with on any issues, including signing a lease, transferring a lease, etc. We hope to be here for MANY years to come!!!

When the storm hit, part of the complex had no hot water, and the staff opened up one unit so that…read morewe could take showers, and the staff kept us continually updated on the progress they were making... They were very helpful and had solutions for the problem... I've lived here for 4 1/2 years and this is the best complex I have ever lived in‼‼

We have lived at IMT Prestonwood since they opened in 2018 and simply said we have no complaints…read moreonly praise. They are Five Star on all levels from leasing to maintenance to ground care to clean hallways to clean parking areas to safety. It takes great people the exceeds in this aspect for sure!

Negative stars. If I could have the time back I lived here I'd take it in a heartbeat. I've had a…read morerecord of horrible experiences here at the Lyle starting with their leasing agents. Extremely unhelpful, extremely unpleasant, and makes living here a hostile environment which is insane considering this is our home!!!! I've had multiple calls to maintenance to get things fixed. My microwave shorted out, they took 48 hours to fix it in which it is completely crooked and fingerprints everywhere. Photos included. We have also had issues with our units door locking properly. It gets jammed and won't shut so maintenance came and only made it worse by completely screwing in the hinges like a hack job, photos also included. We now have to pull and lock the door at the same time in order for it to catch on the lock. I'd rather fix these things myself if I'm going to end up with this paying over $2,800 a month?? Not to mention trash valet comes whenever they feel like it so all the residents trash is out basically from 4pm till 10pm at night. Making it smell all night of trash and look extremely gross with bags of trash all over the hallways. That's what we get to come home from work to. Stains all over the carpets, smells of must on certain floors, unfinished paint on the walls on floor 4, elevator button to do down from floor 4 also is broken and has been that way for months, reports constantly of packages being stolen, cars being broken into, boots on your car without explanation. This is not LUXURY. There's been centipede problems, mold issues, flea infestations, and management does not fix these issues other than sending an email addressing to the community they are aware and need our patience. lol. I cannot wait to leave this complex and never look back. I wish we never made the decision to live at the Lyle. Would have saved me a lot of money and frustration.

The management of this apartment complex is always quick to harass and accuse you, making your life…read morea living hell and then when it comes time to help, they are totally unwilling. The property manager Abby is always rude, loves to cut you off and talk over you; even going so far as to actively turn her back on you when you are trying to speak and explain things to her. Customer service is non-existent at this place. Further to that they claim to be luxury but that is just a ruse to get you through the door, the apartment building is falling apart cracks and leaks everywhere, maintenance takes their cool time to get to you and take care of any issues you have. The grounds, especially the dog park are atrocious!!! What do they do with the rent money you pay them is beyond me! The carpet in the hallway is extremely stained and dirty, it's never been cleaned in the almost year I've been here. The hallways smell of old garbage. God help anyone who comes to this place. I can't wait for my lease to be up.

Good experience, very convenient location. The people here are nice and chill. Leasing staff is…read moreinformative and was always there when I needed them. Shout out to Autumn, Kylie and Zach.

Guest Suite review…read more My son & daughter in law have lived here for several years now. It's a beautiful facility. I'm staying in the guest suite which is a furnished apartment they rent out for the night to the guests of apartment renters. It's our second time staying here. The guest suite is nicely decorated and has just about everything you need. The first time we stayed in the apartment everything was perfect. No complaints. This time around I feel as if there is a lack of a check list to make sure everything is refilled. We were left with one roll of toilet paper. A roll of paper towels that was almost gone. About a quarter of an inch of dish soap. A box of tissues would have been nice but there wasn't one. The hand soaps look as if other guests replaced them. One of them is almost empty. There was a battery operated soap dispenser that I think belongs to the suite but it didn't work. We went to the store and bought toilet paper, paper towels, dish soap and tissues. Towels are provided but for some reason there were no wash cloths. After going to the office they quickly purchased and washed some new wash cloths for us. Lastly the Wi-Fi hasn't really worked for most of our trip. It's always buffering. The first time we stayed it was $100/night and now it's $150/night. $100 is fair. I think the $150 is a bit much considering we had to refill some of the items and housekeeping is not included. It's simply convenient to be staying so close to my family.

I've enjoyed living in Limestone Ranch. The staff is great. Property manager Ebony B. is the best,…read morealong with the entire staff. When I moved in the process was very smooth, any questions I had were answered promptly. The maintenance guys are nice, very prompt and efficient. I haven't had any problems, the complex is very clean and well maintained. I don't have any complaints other than the occasional visit to the office for coffee and my favorite flavor is gone..lol..

It's that time again--renewal time! And we just wanted to let you know that there's truly nowhere…read moreelse we'd rather be right now, Until we find our house, we are absolutely thrilled to be staying here with a team that genuinely treats us like family and makes sure we are taken care of without a doubt. We wanted to give a special shout-out to a few people who make living here so wonderful, Ebony and Lyle have been absolutely amazing. Evan and Byrd are always friendly and helpful. Kecia and Eric are the newest additions and they've fit right in, The entire team here makes this feel like home. We genuinely love it here, and we are sure anyone else who lives here, or is considering it, will too!

No security. They collect money for paid parking and valet for trash. No tow signs up…read more Several times a month your trash is missed. The trash dumpster stays broken. People park in your paid spot and no one enforce the rule to make them move out of your spot. I've called the police they said these apartments are not on the list and no parking signs are up anywhere. I put all of this in writing to the office staff and nothing has been done. Mostly Middle East residence and there is dozens of people in the same apartments. They make the garage into a sleeping area. They park in handicap so the handicap has no where to park. They have one maintenance person that is EXCELLENT. His name is Eric. I've been here 3 years and they gone down. It's unbelievable that these apartments are so unkept in this area with the rent they charge. Don't look at the name Lexington. Very deceiving. Please come and see and asked the above questions before you rent here

I moved in March and the leasing process was smooth, but that's where the positives end…read more From Day 1, I've been dealing with nonstop noise -- and I live on the top (third) floor. I hear every single step, cabinet slam, garbage disposal, and drawer close from the unit below me. It's honestly maddening. I have to wear headphones at home just to focus or relax. The floors are insanely thin, and no, management can't (and won't) do anything to fix it. Then there's the parking -- or lack of it. If you get home after 7 PM on a weekday, good luck. You're likely parking a building away. For $1,440/month, there's no reserved space, no garage, nothing. It feels like you're paying for the area, not the apartment. And don't be fooled by the "cleaning" excuse if they won't show you your unit before move-in -- mine was dirty, with bathroom cabinets and countertops flaking like they came from a dollar store. Absolute bait-and-switch. Management's response to complaints? A generic, copy-paste message that dodges the real issues: this place is cheaply built, poorly managed, and absolutely not worth what they're charging. Save yourself the stress. Skip this place.

Hi Briargrove Team,…read more Thank you so much for taking care of the maintenance issues I've had since moving in. The team has been very responsive, quick, and efficient. Everything has been handled promptly and with care, and I really appreciate how clean and thorough the work has been. All of the issues I reported have been resolved, and I'm grateful for the great support. I Highly Recommend - A Place I Call Home

From the start it was a mess up.. moved in sink was filled with piping debris or something. It and…read morethey didn't clean that up before my . Refrigerator leaving puddles on the kitchen floor. AC was not cooling my apartment. does not work in the primary bedroom and it's a one bedroom apartment. The window literally had stained condensation as to where you can't see out the window. I asked and the repair team put cardboard in my window for five days to come back to install a window that flew out on a stormy rainy night that soaked my bed my floor and the next morning to get cardboard reinstalled. To follow up with that they water off for hours out of the day at least three times a month every other month another problem my water pressure wasn't working as to where I wasn't receiving hot water for at least two months or more wasn't really keeping track. Mind you when I put in these request to fix my apartment. I make sure I put do not enter my unit without my presence, but they do anyways and then say sorry afterwards but maintain entering. One maintenance guy entered while knocking didn't even give me a chance to get up to respond like just because I have a my apartment. Doesn't mean use it. The wall walls are hollow as I can hear my neighbor talk on the phone from my restroom. Not to mention I have multiple noise complaints even received when when I wasn't even home. I could go on.. beware before you lease here.

Unacceptable Handling of Mold Issue by Management…read more I am extremely disappointed with the way management handled a serious mold issue in our building. After expressing health concerns and raising the alarm about the presence of mold, my concerns were completely dismissed. No one conducted a thorough check of the surrounding units despite the close proximity of the affected area. What's worse, management initially denied that there was any mold problem at all--only for a sign to be quietly posted acknowledging the issue... and then mysteriously removed shortly after. This reeks of a cover-up and shows a complete lack of transparency and concern for resident safety. Instead of taking proactive steps to protect residents and communicate clearly, management chose to ignore, deflect, and mislead. This is not only unprofessional, but dangerous. Residents deserve honesty, accountability, and a healthy living environment--none of which were provided in this situation. Management came in two weeks later and checked water and left a message there is no leak and never completed a test for mold spores in the home. Not safe to live in the building. Stay away.

I typically don't leave reviews on anything, but I will say my experience here has been perfect…read more Upon viewing the apartments I was welcomed with patience and kindness. Unlike other apartments, they genuinely made me feel like they wanted me here without seeming pushy or trying to just have my business. The community at this complex is incredible. Huge shoutout to Griffin and Christina, who both made sure all my concerns were answered and resolved by move in day. They went above and beyond for me and I couldn't be happier with the service. Anyone looking for a great apartment, I would absolutely start here

As a single career woman I wanted a new place where I felt safe, heard, and in a beautiful…read morecommunity! I searched very long and hard for my next home before I buy and drove past the Towns of Chapel Hill. The staff is always kind, understanding and will work with you if something doesnt seem right! I feel safe here and the grounds are very well kept. Maintenance has come every time in such a timely manner and they are very professional! Sometimes things happen that are out of your control and theirs BUT the management works hard to solve solutions in a timely manner and that to me is so very important! I have no negative experiences here and look forward to resigning as long as the management is the same, the community remains well kept, and the maintenance men are as amazing! Great community for families and independents!

I lived here for 1 year there was constant flooding in my place whenever it rained and visual water…read moredamage and mold .. I'm an experienced water remediation technician so I know how serious this stuff can be .... called the office a number of times about the issue and was ignored over and over again to the point where everyone in my house was getting sick and had to bring my own drying equipment and anti-microbial spray to take care of my unit because management was too cheap to have anyone come in and take care of the issue... on top that the previous tenants even came over and warned us of the same issue.... and I'm not going to even touch on the bug issue in this unit and several others, this is by far the worst property I've ever rented from and im more than happy to announce I'm moving out of this Hell hold!!!!!!!

I again need to revise my review…read more The property is very well located and pretty to look at .... BUT, don't complain about anything, because your lease will not be renewed! Yes, the manager Elizabeth is Vindictive and has retaliated against me and refuses to renew my lease. The leasing agent Todd is very nice, however. Just think twice.

Don't listen to this lady below me. She has one review and literally is complaining that…read moremaintenance is fixing the roof. Like I mention, maintenance and management care as they invest back in their property. They are currently fixing the roof. Yes, it's an inconvenience for some people, but that's not management fault. They email and leave a paper note on the door stating they will be doing repairs. And as far as crime there is 0 crime here. Literally rich area next to the bent tree country club. Idk if she is just bitter or tired, but don't listen to her. It's people like her who only have one "negative review" because of a minor inconvenience. Instead leave good reviews for businesses. Come check them out. It's quiet, good area, management literally invests in everything new, and no crime whatsoever. Been here two years and never lock my apartment. Best place to live. Spacious, quiet, great pool, and nice neighbors. Sorry you work until late. Not managements problem. Bitter lady. In fact, we need less people like you in the neighborhood. Please feel free to leave anytime.