The Westfield Excel team did a fantastic job for my rehab, my ankle was in terrible shape and I was…read morerunning and lifting heavy again by the end with no discomfort. Very knowledgeable, skilled, and great people all around - Jonathan, Aaron, Josh, Michelle, Alexis - Thank You!!!

John, Aaron, and the whole team at excel are amazing! Saw them for pre-op and post-op rehab…read morefollowing a torn ACL/MCL. I am confident that the top-tier care I received here largely contributed to my speedy recovery! Highly recommend.

This place is great! Jen is very observant and seems to customize the plan on the spot to attack…read morecurrent issues head-on. She doesn't just tell you what to do but why it helps. Her knowledge and care for every person that walks through those doors is remarkable. My knee has gotten better and better day by day and it's because of the great help of Jen and the team. I'd recommend this facility to anyone dealing with an injury.

I was in so much pain in my lower back that I could barely seat…read more Michelle is one of the best. Very nice, patient and she knows what she is doing. I really appreciate her. I am fine now. I will recommend people. Thank you Michelle for caring from Fanta.

I'm 27 years old and have been coming to Ivy Rehab for a little over a year. I had been hit by a…read moresemi truck as a pedestrian and had a lot of damage to my right should and right leg. When I first started coming here, I had little to no hope of getting use of my arm and leg back. Judy, Megan, and Bill, the physical therapists, all believed I would be able to get most, if not all, of my range of motion and strength back. They motivated me to push myself every session and kept me on track to even on the days I felt too weak or out of it to even try. As a result of their persistent encouragement, my leg is now 100% back to full capability and my arm is well on its way too, although having another surgery set my timeline back a bit for my arm. The entire team mentioned above, as well as Greg, Laura, and Emily, really know what they are doing. They make sure to adjust your workouts to your comfort level, and explain each exercise as you progress. I am extremely impressed with their professionalism and the amount of effort they give each individual person they treat to get them as far as possible in their recovery. But it all begins with your experience as you walk in. Shannon, who does most of the scheduling, organizing and a whole lot of other things behind the scenes around the office, is extremely kind and always a joy to see when you first walk into the office! She always has a smile on her face and is always willing to help you out with whatever you need. Thanks to this amazing team, I am able to continue my career in the military and my job in the civilian world which both require a lot of physical capability. I high recommend this facility and the staff!

PT, by definition, aims to relieve pain in the Soma and, by extension, pledges to soothe the Soul…read more Ivy rehabilitation fails miserably at the soul part. Let me explain. In May 2024, after intensive cancer radiation therapy, I had severe back pain and my insurance company, Aetna, recommended several In-network PT clinics, and I chose Excel, a division of IVY rehabilitation. After two helpful sessions in which I paid the required In-network co-pay, there was a kerfuffle about whether the assigned therapist was In or out of network which would have impacted my financial responsibility for the sessions. Thankfully, it appeared that the matter was resolved as In-network, and I moved on. Fast-forward to January 2026 and Ivy rehab reneged on accepting my insurance and invoiced me for several hundred dollars and threatens to ruin my credit rating by moving to collection if I don't pay now, 19 months later. Soul crushing! Even the Excel clinic director petitioned to have this invoice quashed but was denied by Ivy rehabilitation headquarters. Therefore beware, even if Ivy rehab accepts your insurance today, they may crush your soul a year or even two years later. BTW, there is hope. A relative, using the exact same insurance, had a wonderful Soma and Soul experience with JAG rehabilitation. Go figure Soul survivor

Don't go to this place! The owner, Mike DiMaio, is very unprofessional and rude. He took my $400…read moreand refuses to refund my money. I filed a Better Business Bureau complaint as well and the business failed to respond to any of the messages from BBB authorities. Mike pressured me into buying a package after I told him repeatedly that I can't afford it. He then said he would give me a discount which he did not. I have asked for my money back many many times and he refuses to give me my money back for the unused sessions! He never told me the money was non-refundable prior to charging me nor did he put it in writing. All businesses disclose their refund policies prior to charging their customers, but this business does not!

Pam has been my trainer since 2013 and has helped me reach my goals. I always feel motivated by her…read morepositive attitude and challenging work outs. She always helps keep me honest when it comes to healthy eating as well. I would highly recommend Pam to anyone! The work out studio is also state of the art. Has all the latest tools and very well kept and neat.

If you're looking for a place that combines fitness, motivation, nutrition, and genuine support, I…read morehighly recommend The MAX Fitness & Wellness Center of Cranford. Five stars all the way! Marie Hirtzel Dedicated member 6 years

I have been working out at the Max and I totally love it! It is the only gym I am able to stick to…read moreand couldn't be happier. The culture is amazing and it feels like a big family. Everyone motivates each other and it helps keep accountability.

Kris Abarabar has been our very supportive physical therapist first in the Clark location and now…read more in Westfield. He has guided me through rehabilitation before and after two knee and one shoulder replacement. He listens and responds with helpful treatment and makes suggestions to help me get back to my normal functioning level. He has been wonderful with my husband, Kenneth who has Parkinson's and who he has also seen many times. Kris is sensitive and considerate and is always including therapy that is helpful to his changing needs. He has been a godsend and we are both so grateful. The staff and atmosphere in the Westfield office is wonderful. First we are always greeted with a smile. .Everyone at the front desk and in the therapy sessions seems eager and willing to pitch in. We have always felt welcomed and cared for. We highly recommend Kris and the entire office. Phyllis C.

4 OT sessions on my hand following surgery. The bill was $4863.00 of which my portion was $848.10…read more That amounts to $1215.75 per treatment. As they are owned by St. Joseph's medical center nobody here can assist me with this bill in Westfield. I have had an additional 8 sessions in February which I have not yet been billed for, I shudder to think what that's going to be. Avoid this place at all costs!!!

Wife just finished-up here after 12 weeks. I must say, they are professional and dillegent at…read moreensuring that goals are accomplished. The facility is clean as infection control and sanitation protocols were followed. Staff was courteous. The only deficit issue observed was the two doors to the entrance were not automatic and impeded some clients from entering the building who were elderly, used walkers, walking canes or other assistive devices. I highly recommend this company. A therapist named Jeffrey was exceptional. My wife could barely walk post spine surgery. After 12 weeks with Jeffrey, she is walking and moving much better as he provided not just the therapy but also meaningful encouragement.

1st appointment great, then it went downhill from there. 6…read moresessions total. They overbook and under deliver. There were several times when there were 6-10 patients there with only 1 or 2 physical therapists. The PT assistants were not good. They would approach me and ask "what exercises did you do last time"? Never checking my file or consulting with my "PT". I also thought that the staff had excessive conversations with each other about sports, places to eat and their weekends. I felt like I was at a "frat party" several times. Unprofessional in my opinion. They did not focus on the patients. They were quick to assign several exercises and then leave you to do them never supervising or checking if you were doing the exercises correctly. In addition, loud music was playing every time I was there ...the manager constantly changing it and checking in with the staff to see if they liked it. Really? The last appointment I had was a Friday at 3. There were 7 patients there while a baby shower (or some sort of party) going on during business hours!!!!!! All PT's and assistants were enjoying the party while we were sitting there for over 15 minutes waiting to start out session - SO UNPROFESSIONAL! I shared this with my Ortho Doctor and he said this was the only place he herd "not so good" things about this palce.

Just completed therapy with Tristen. He was an excellent P T with years of experience and lots of…read morepatience and compassion. The facility is clean and inviting. All of the staff, from the front desk to each assistant were welcoming and competent. Great experience with improvement of my balance and trigger finger. Highly recommend Roberta Fisher

I had knee replacement surgery at Hospital for Special Surgery and chose Joint Motion for therapy…read morebased upon several outstanding recommendations. The care I received was extraordinary and the results were better than expected. Their entire staff demonstrated care and compassion throughout the entire process. I would not hesitate in recommending Joint Motion to anyone who needs help with any physical problems. Debbie Cossolini