Such a cute local surf shop located close to the boardwalk in VA beach. The owners were friendly &…read morehelpful - not only with what was in the shop, but what was going on in the community and local places to check out. Picked up a few shirts/hoodies with the logo and excited to spread the word to check this place out when people are in the area!

First time visiting the store I was very impressed with their customer service. The gentlemen I met…read moreon Friday were very informative regarding the surrounding area and best surf spots. I was looking to rent a board since I was on vacation and after comparing them with other shops I decided I wanted to give them my business based off their friendliness. Even though the cost was slightly higher to rent a surf board for the whole day, I felt it was worth it. I also enjoy knowing my money will support a local surf shops that caters to the younger generation. I look forward to giving them my business next time I'm in town. This shop is worth checking out and they are happy to help!

Great skate shop & helpful advice. Have purchased from multiple times and had what I needed…read more Also, weekend skate meetup is awesome!

The owner of the skate shop is very friendly and helpful. "Tidewater shop" screen print tee-shirts…read moreare only $15.00 and speciality skate tee-shirts are reasonably priced. Tee's are good quality. Also, I'm not a skater but my grandson is. His dad makes me aware of good quality boards, wheels and safety equipment. That was also being sold at Tidewater skate shop.

This is iconic 80s and early 90s. Think summer vacations and choosing just the right T-shirts for…read morethe rest of the year. While the vibe has changed a bit, you can still get a great t-shirt at an excellent price. This is always a favorite stop in Va Beach.

Seeing this place again after many decades was so nostalgic.I had to park the car immediately and…read morego in and get a new tee. The staff was behind the cash wrap, chatting away. I felt a bit like an imposition just by entering the store, as they were pretty disinterested in helping us. The lone lady came out after I asked about the classic prints and pretty much returned to the coffee clatch. We checked out some of the other items, but it wasnt my taste. I picked out a long sleeve classic, paid and left. Next time I'll order online.

When you pay cash and come back with a receipt they will not give you the cash back! You just…read morereceive a store credit and not in a gift card, they give you a lousy store receipt that is easily lost, was told they could look it up Later and doesn't expire, fine I get it, lots of people running scams, but when you spend thousands per year at a store this is a bullshit policy. You lose customers when you treat everyone like a criminal!

NO MENTION OF 30 DAY RETURNS ON RECEIPT ?! Return policy…read moreneeds to be updated on their receipts & CSAs need to be trained to FULLY read receipt. I'm a VB native that has been purchasing boards and clothing since WRV located on Norfolk Ave. I now live out of the area and only make it down a few times a year and when I do, I typically purchase WRV clothing for my three children since they're known as the "Beach Kids" in our mountain community & still manage to easily spend a few hundred dollars annually between VB & OBX locations annually. I attempted to exchange (& spend more) an unworn with tag intact logo tank top that my son did not like10 weeks after purchase. Associate told me I was past 30 day return window but he will allow it. I was a bit shocked because I knew I did not see any mention of this on the receipt, but I didn't have my readers when I was in the store. I also found a recent OBX receipt that does indeed list a 30 day return policy. Website has a bit of a contradiction for period of return/exchange. Just wanna let management know so they can decide what their policy truly is and updated on the receipt, website, and train their employees.

I stopped by on a Tuesday afternoon because they were holding a raffle for a pair of hard-to-find…read moresneakers. While in the parking lot the guy working inside was actually walking to his car and greeted me. It was only when he came back in that I realized he worked at Skate Supply, but he was super-nice nonetheless. He asked me if I was there for the raffle (he obviously made an educated guess since I've never been there before) and he took my contact info. He asked if I was interested in buying a t-shirt they were selling to promote the shoe's release and, because he was so cool about it, I said, "Yes," and pre-ordered. I think I got a second raffle entry by buying the shirt, but it looked cool, was a reasonable price and I'd be supporting a local shop. We also talked about the shoe in question (Travis Scott x Nike SB Dunk Low "Cactus Jack") and joked a bit about its release policy. It's not a big as Carnival but it has this laid back, relaxed vibe that I always remembered about skate shops. If you don't know what I'm talking about then check out the movie mid90's. It felt almost exactly like that, and the dude who helped me out was kind and friendly. JV

I came in a week or so ago to get a deck for my son that he asked for, unfortunately it was no…read morelonger available. There were two guys working and they overheard me and asked what board size etc. He put in an order for the board I was looking for we paid there and they took down my info so I can pick it up when it's ready. They said it should have been there by Tuesday but I hadn't heard anything so I FB msgd them and they got back To me said they'd contact me as soon as it comes. Well they contacted me again to apologize for not not being here on time and offered to get a different board in place of it until it arrives so my son would at least have something and we could just swap out when his actual Deck came in. Long review short I'm still waiting but the fact they took time out to msg me and ask if I wanted a replacement for the time being was awesome customer service. Can't wait to get my sons deck.

Favorite place to get some good quality surfing clothes. We love the local feel and great customer…read moreservice

This is a super cute locals spot!…read more In a small, charming home, located right in between Sawdust Road and The Bee and the Biscuit, you can have a coffee or brunch and saunter over to shop. I like the vibe inside and we were immediately greeted by a guy on the front porch cleaning up a board. They sell several used boards of all kinds and have a back room with tons of sizes and options. They also have surf gear, sandals, skateboards, stickers, local homemade SPF, board wax, some jewelry, you name it. They give beginner surf lessons and also have classes.

The owner was awesome, as I came in with a complete that didn't feel right to me --and he helped me…read morechoose a better setup. I literally relearned kickflips on the setup he sold me, but was struggling on the crappy one I had. The owner really knows the science behind his craft. Also, there are plenty of boards to choose from, and the shop is dope.

Great shop! Met the owner and he's a really cool guy. Also has a great selection! Also has his own…read morelittle skate park on the back.

Abby is super customer service friendly and such an artist! I highly recommend this shop to get…read moreyour henna creatives on! Support our local business owners and their artist!

I've supported this shop for a few years now, but after my recent experience, I'm done. I purchased…read morea set of bearings for $50 after they were recommended by the clerk. The bearings were installed on my board without giving me the original packaging, and my old bearings were handed back to me wrapped in a paper towel. On top of that, my receipt listed the item as a vague "custom item." In hindsight, this feels like an intentional move to hide the brand and prevent me from looking up what I actually bought. After being disappointed with their performance, I removed a wheel to investigate and discovered the same bearings are sold online for $19.50-$21.99. A 150% markup is absurd--especially with zero transparency. I fully support local businesses, but this felt like a blatant rip-off. It's frustrating and disappointing to feel taken advantage of by a shop I've trusted for years. Unfortunately, this was the last straw. I won't be returning.

Tony is the best. Its a dope shop. Good deck selection and…read moreclothes. The prices are unbeatable.

This is one of my all-time favorite spots to go to! The owner, Toney, is a professional and top…read morenotch! I've been going here for over seven years and Hard Times has all of your skating needs! Top quality, wide variety and tons of events! The owner is very involved in the community and supports other businesses! If you need anything stop by Hard Times!! Always support your local skate shop!! Stop by Hard Times in Cradock...out P-Town!

Can this store continue to sink to a new customer service level low? The answer is YES!…read more This afternoon as I went in trash littered the entire entry way. Also leaves were just inside the door. My son absolutely loves their products and wanted new shorts. Since he is hard to size with being so thin it's never easy. A staffer did approach me to assist which was really great! But that's where their service sunk to a new low level. With three to four staff in the store I would have expected help. Especially when I asked a few times on specific sizing. The young staff did nothing except congregate and chat. At one point customers they knew came in and more chat!!! No help for me so I left. I have given this store so many tries. It's super convenient to my home and I keep coming back to only get abused again. No more. I will not give them a 2 because the store was overall neat and branded products are fantastic! But that's where it ends. Service is a big fat 0.

Tee shirt I purchased 6/9/23 and worn once. Hole in underarm may have been there when I bought the…read moreshirt, or it was bad quality and wore a hole after one day. Tried to return 6/11/23 and was told since the tags were removed they would not refund or exchange. I guess they get enough business they do not need mine anymore.