Bad management, they are okay leaving you without a functioning AC during a Texas summer and okay leaving you without a working heater during the winter months. Highly recommend documenting all interactions you have with this company as well as taking multiple pictures of every imperfection on move in day. read more

Beware of Wright Way Property Management While the ladies at the front desk and the realtors are extremely kind and helpful, unfortunately, the same cannot be said for the owner and maintenance manager. If you're renting from Wright Way, be prepared to lose part (or all) of your deposit--regardless of how well you maintain the property. Despite leaving the home spotless, we were charged for things like two strands of dog hair and a tiny dust mark on a blind. These were clearly exaggerated, nitpicky, and frankly unreasonable. We were landlords ourselves, and if one of our tenants left a property in the condition we did, we'd be thrilled to return their full deposit. Wright Way, however, seems to use move-out charges as a way to recoup income lost during vacancy periods. It feels like a cash grab, with vague and excessive fees tacked on after the fact. If you do choose to rent from them, document everything during move-in--every scratch, stain, or speck of dirt, no matter how small. They will find a way to charge you for it if you don't. This company does not operate in good faith, and renters deserve better. I hope to one day start a management company that treats tenants--and landlords--with the fairness and respect they deserve. read more

Yesterday was an exciting day for us! Why? We got our 1st NEGATIVE electric bill! We were told this would happen after 1 year but it's been 6 months and last month wasn't all that sunny all the time. It all started from a friend that told me to get solar. I gave him every excuse under the sun, but I let him get me a bid anyway because he was a friend I would do anything for. I got the bid for our ~13KW system. I laughed. I said thanks, but no thanks. Unfortunately, it did peak my curiosity and I went to one of those sites and asked for bids. I got 4 more bids from all over North East Texas companies. They all gave me similar bids for ~13KW systems for around the same price. I still wasn't satisfied, so I tried one more local company because I truly believe in buying local small business whenever possible, even if it is a little more expensive. I found Wright Way. Not only did Rudy come to my house, but he answered probably 30 questions I had via phone or email promptly in a straight forward manner unlike the other sales pitches I had received. He came to my house not only to do an full assessment including roof line, tree coverage, attic insulation, and energy usage, but also came back when he delivered me two proposals. One of the proposals I sort of demanded based on my previous experiences, and another one that he had developed. He also proposed to me the same ~13KW system in line with everyone else which I specifically asked for because I was still ignorant and I had been told by over 6 "experts" that is what I needed. What really intrigued me, was that Rudy listened to me. Rudy only gave me that first proposal because I specifically asked for it. He also brought me what HE recommended for our situation, knowing that of course overall cost would be a deciding factor. I open it up, and I see ~7KW system. Again, I laughed... "Really Rudy?" Rudy knew the kind of person that I was, so he explained to me more about our home electricity and what actually consumes the electricity. He gave ME homework to do since I had been asking all of the wrong questions. After doing extensive research, and actually talking to 3 previous customers of his, we pulled the trigger. The cost was still an issue, but after doing extensive math, showing the savings in electricity usage each month would more than cover the loan payments, it was a no brainer and by this point, I trusted Rudy's recommendation. Before install Rudy came over a 3rd time to check some specifics because what we were going to do was not only install solar strategically to maximize sun, but also replace the water heaters to the hybrid Rheem water heaters of which I had never heard. The beauty of them is that not only do they pull heat OUT of your home, but also blow exhaust of COOL air back (These don't take the place of an A/C but it is a nice feature for a typically warm utility room. Installation day arrived and Rudy and his crew showed up, once again they went over the entire job to ensure everyone was on board. They respected my wishes to have certain wires ran at certain places because even though everything was on the back of the house, I still wanted it to look good to me. Installing the panels was neat to watch. Next came the water heater swap. This ended up being quite challenging because I asked Rudy to go bigger on the tank size because I wanted to maximize our capacity and hybrid water heaters, to remain at highest efficiency, have a longer recovery time (yes there is an electric element option and it can crank out hot water fast if you drain it). Once everything was installed, Rudy went over everything with us, even set up our online portal we can access anywhere. Rudy also did ALL of the work getting with Oncor and having that swap set up where all we had to do was sign some interchange agreements at the appropriate time. And now, 6 months later, we achieved the unthinkable... a NEGATIVE electricity bill! I would absolutely recommend Wright-Way for your Solar installation. I would also be willing to talk with anyone (thru Rudy) who has more questions than I did and is skeptical. read more

Wright-Way Solar Technologies - Solar Installation Near Me - Tyler, Texas