The owner, Phil Parks, tells you everything you need to know before doing a solar installation…read more The service is warm, fast, and friendly. Prices are good!

I had Justin do the wiring on my shop and was pleased with the service and work. Since then I…read morereached out with a problem with a light he recommended and installed and was told he would take care of it. After 1 e-mail, 2 phone messages left and several text I have not received any correspondence from him. Basically being ignored. If he had no plans to do so he could have just been honest and told me. This is disappointing to say the least because I thought I had found an electrician for all my electrical needs moving forward.

I called because several outlets in one room were not working. Showed up on time and was very…read morefriendly and professional. Checked the outlets, which were now working??? Service call was $69. OK. The 5 minutes here cost over $100 (and I got the senior discount!) I will not use Paramount again.

I have used this company for years and the man behind it all seeks to give honest and good quality…read morework. I highly recommend him to fix any A/C problems you may be having. God bless you Karl!! Gibbs family

When my capacitor on the outside unit failed and needed replacement, he was here that morning. A…read moreweek later, my fan overheated and damaged the fuse box, after calling and letting him know, he was here in 30 minutes. The temperature outside is 100 and this was @ 6pm. Most companies would have come the next day at the earliest. Karl is very knowledgeable and fair on price. We will not call anyone else.

Incredible expertise, super friendly, and amazingly helpful…read more I had a malfunctioning system -- failed firmware update on primary battery disabled all batteries. My installer was unable to correct, in fact they actually made things worse than when they started. I searched and found Wright-Way's web site and found reviews complementing their work. So I called. Rudy worked remotely with EG4 to get my system working again. In one hour he accomplished more than my installer did over a week's worth of on site visits. Rudy actually undid the damage the prior installer had done. Next they are going to come onsite to complete the work by resurrecting my dead battery's firmware -- they actually have both experience and a device to address this very problem. These guys know what they are doing! The best solar guys I've ever worked with in over 17 years. I just wish I had found them much sooner.

Bad management, they are okay leaving you without a functioning AC during a Texas summer and okay…read moreleaving you without a working heater during the winter months. Highly recommend documenting all interactions you have with this company as well as taking multiple pictures of every imperfection on move in day.

We were without power and heat for two days due to the Texas winter storms and power grid issues…read more Our heater went out a day after power returned. Ricky Hays came out the same day we called traveling miles over icy roads and staying til after dark. He got us up and running. Friendly family owned business with great service and a fair price. Hays will be our "go to" for any future HVAC needs. Thank you Hays Heating & Air.

C. Davis AC replaced one of our minisplit ACs. Jorge and Jatavion did a great job. Two…read moreprofessional and kind young men. Great Job C. Davis.

I had a long term business relationship with C Davis until I purchased a…read more Pro Nest thermostat with a 5 year warranty for $375.00. Last year. It never worked correctly ( this was my second house to have one, which he installed and serviced, so I was very familiar with the Smart functionality and never had an issue) fast forward.... After insinuating that I didn't know how to use the APP or the settings, They sent a service rep out to check the settings after only a month or so old and they charged me for a service call ( 5 year warranty ?????) the next time I called about the problems I had, I was told by the owner that he didn't really like The Nest new generation unit. He claims he told me that beforehand, which he did not. He recommended I go to a Honeywell, so I expected a refund towards the exchange, but he refused and said Nest does not refund him, but will only send a replacement. Now I'm out another $300 or so dollars for the Honeywell. Several months later and after several reminders, his assistant dropped off a new Pro Nest which says on the box that Sale by a non professional is strictly prohibited. I listed it for sale for only $200 ( $175 less than I paid) and I have had no bites, since Lowes sells them for under $200. I contacted Nest customer support and they said the new unit was not sold by them and was not registered. Neither was the first one. They said the HVAC company should register them to keep the warranty valid. It was not registered. The owner told me that he had told me to register it, which he did not. SOOOOOO, he ignored my emails and calls explaining that I cannot sell it. He ignored me and I've filed a complaint with the BBB here in Tyler. After about a month he finally replied stating he had warned me that they weren't a good product (but he took my $375 and sold it to me) He never told me that! He never told me to register it and he did not honor the 5 year warranty, nor did Nest because it wasn't registered. He's the professional AC company, not me. I'm out $464 for the service call and the unit which I've asked him to refund me and I will give it back unopened and sealed up. Buyer Beware!!! It's really disappointing , since I had been a long term customer. IMO this is a pure misrepresentation , if not total dishonesty with a few lies defending his position and a real SCREW job. I'm waiting to hear what BBB says after I replied and I stated that I did not accept his resolution/ which is TOO bad! I'm supposed to accept the loss and be satisfied with that ???? I'm warning everyone on social media and with BBB not to use them.

Our journey starts in approximately February of last year. We got a quote to get our roof…read moreprofessionally replaced and repaired. We decide our shingle and gutter colors and everything seemed great, planned and ready to go. This is during a supply shortage so we get delayed a month or so due to availability of shingles. Sure, no problem. The installation begins: the contractors arrive and seemed professional enough to know what they're doing and they get started ripping things off and replacing. First incident is my neighbor picks up a handful of nails that were left in the street after the first day of work. Unacceptable, but they responded respectively with my feedback. 2nd day into the work they let me know they underestimated the amount of shingles and need approximately $2,000 more including labor. We decline and but pay some pity because of it being a mistake. Here's the catch. We have to wait for more shingles, --for 3 months. All the while 4 different leaks developed with a half blue and half brown roof. Keep in mind, all of the communications with AVCO have been extremely delayed and they showed up multiple times without notice. They fix the leaks; repaint it and all. I accept it. And still being lenient. They continue the roof replacement and the blue shingles look amazing. Another 3 months go by with little communication on when the gutters will be installed and the pricing. The gutters get installed initially, completely incorrectly. At this point, the person who gave us our initial quote was 'fixing' his contractors work. The gutters continued to hold water and drain incorrectly. We come to find there is a sagging section of the roof that they should've contacted us regarding and at least given us the choice to get it repair or not. But no one ever spoke about it potentially being a problem. To this day we have yet to pay for the gutters as they still are left incorrectly done and still holding just a little bit of water, not to mention a corner being finished with the wrong type of leaf catcher because they ran out or got lazy. This is not a reliable company. They contract out there work to anyone who will do it for a low wage.

Called Avco for metal roof quote after hail storm damage. They are prompt and professional…read more Willing to work with your insurer is necessary.

Outstanding customer service! They installed my electric gate in a snap and have not had any…read moreproblems since then.