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    Wright Way Rescue

    2.6 (227 reviews)
    Open 11:00 am - 5:00 pm

    Services - Wright Way Rescue

    Animal shelters

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    Reviews With Photos

    Bill C.

    Staff were knowledgeable and friendly. The shelter was extremely malodorous and packed with puppies. Many of the clientele who were "shopping" puppies raised our eyebrows. There were no older dogs. Questions have been raised about how their puppies are acquired. We love the dog we adopted. She clearly was allowed to urinate and defecate in her crate at the shelter because that behavior, not instinctual, had to be carefully undone. She was misrepresented as being an "Australian Kelpe" despite looking like a pit bull which genetic testing later confirmed was her predominant breed. I don't know if the ends justify the means but we have a wonderful and loving addition to our family of 3 cats and, 2 dogs again after our beloved 14 year old rescue lab left this world in February.

    Maple :)
    Miyana C.

    We technically rescued our dog through here from lambs farm. She is the loml and I wouldn't change it for the world. She did have problems w aggression initially and while we were able to adjust, I think it would have been beneficial if they told us that before adoption, so we could prepare how to better train her. I think it's important for shelters to be honest about animals behaviors when adopting them out, ik so many need homes, but having honest convos like that will help differentiate between owners who are ready/willing to take care of animals w behavioral issues vs some who may just return them. Owners also need to see adopting animals as like having a kid, cause idk returning an animal is incredibly stressful and even traumatizing for most animals. I don't blame the people, just the system, but as consumers it is our job to be a lot more aware and conscious.

    This is Hero. He fought so hard. He is at the Rainbow Bridge now. RIP HERO.
    Camille A.

    I adopted a puppy on 09/14/23 From Lambs Farm. They get the puppies from Wright Way Rescue. My puppy became sick on Friday. I took him to the vet Saturday morning. He tested positive for PARVOVIRUS. By Tuesday morning he was rushed to the emergency vet and was getting treatment and fed intravenously. He passed away on Wednesday morning. Wright Way Rescue and Lambs Farm take no responsibility for any of it. I have since found someone that adopted my puppy's brother and he too has tested positive for PARVOVIRUS. I have done a lot of research since and Wright Way Rescue has had several violations against them for similar reasons. Please adopt a pet. Just do not adopt from Wright Way or Lambs Farm.

    Missy S.

    We adopted our little Luigi (formerly Ledger) over Memorial Day Weekend, and we had a great experience with the team there. We were a little taken aback by the number of puppies they had there and felt like maybe they were holding too many in a single cage, but other than that - the employees and volunteers were great throughout the adoption process. And we love our new puppy!

    Here's the law.

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    2 months ago

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    11 months ago

    I'm trying to look at pictures of dogs to adopt and I can't find it on any app can you fix this problem

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    1 year ago

    Lovely, heartbreaking selection of doggies there. I wanted to take them all! Good staff too. We got a lovely one.

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    Page 1 of 6

    Ask the Community - Wright Way Rescue

    I recently filled out a reservation form for a puppy. I was wondering about how long it takes to hear back from them on whether or not I was the first to reserve?

    It took me a month and a half and i still had not even got a response on the 2 applications i filled out or the many reservations i attempted. the chance that you will get a reservation to one specific dog i think are pretty slim. try to get a… Read more

    Ok, I got my adopted dog from here can I go to your clinic? I try to do the application for low income that's on your site but they gave me a hassles on the phone. She been with me 2month and has bad allergy.

    Good luck getting any answers or care for your dog once you've paid the adoption fee (I recommend adopting from The Anti-Cruelty Society of Chicago, a much better choice). The dog we adopted from Wright Way also had severe allergies and they were… Read more

    How much is the adoption fee?

    As of April 2023, $545 cash for a puppy, which is ludicrous for a supposed puppy mill/rescue from southern states. Wright Way ALWAYS has tons of puppies, which should be a warning signal to those looking to adopt. They also neuter pups way too… Read more

    Can you bring your pet to Wright Way's low-cost clinic if you did not adopt your pet from Wright Way?

    Yes! Every Sunday from 3:30-4:30pm

    Can u still play with the dogs if ur not planning to adopt one that day?

    Yes!! You definitely can. The dogs will feel comfortable and happy.

    View All 7 Questions

    Review Highlights - Wright Way Rescue

    I've visited a couple other animal shelters and none can compare to Wright Way staff so friendly and helpful.

    Mentioned in 3 reviews

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    Evanston Animal Shelter

    Evanston Animal Shelter

    (24 reviews)

    Evanston Animal Shelter is a top-notch animal shelter that truly cares about rescues. They're…read moreprofessional and conscientious. If something were to happen to me, and with no other options, I have confidence that my beloved dog would be taken care of conscientiously by Evanston Animal Shelter.

    I would like to give them one star for ghosting people on phone calls and emails, as I and others…read morehave had happen, but since they do take care of some animals, and I do like animals, I will show them some mercy . Considering that they got over 6 million dollars from the City of Evanston, I am very unhappy with their poor communications and the fact that they are only open to the public for about 2 hours a day. One of the two cats I adopted turned out to have obstructive airway disease and since they were in charge of my two cats for months, one would have thought that would have been disclosed. The medication cost over $2,000 that first year because what was prescribed was not off patent and the cat was too obese to take prednisolone safely. Why was my cat obese? Ask them. Further when I asked if I could donate the huge cat carriers back to them and some food bowls they gave me (since I already had those items) they refused them as if they have all the money in the world to buy new supplies, other shelters would have jumped at the opportunity, a donation in kind of about $100. I applied to volunteer and heard nothing from them for over 2 months after emailing and messaging them following up on my status, to no avail, until I had to actually go in there to find out what was happening. I could go on but in my opinion this is an organization that is not managed well and they could do much more with the funds that they have been given. I'm pretty sure, imho, that they will ask some pals or cronies to add some high star reviews to try to balance out the negative ones, of which there are quite a few, but all I can do is try to get them to get their act together there by posting this. Finally, as to others here saying that some people there are rude, I completely agree. It is not a pleasant experience. If they try to get more taxpayer funding without improvement of their management, I intend to go down to City Hall to cite my many reservations about this organization. Update on 2/18/25: I stand by my review in spite of the response from EAS: To EAS I respond as follows: Unfortunately the cats were obese from a medical standpoint so you may want to consult with a veterinarian on animal obesity. I note that you did not post the photo of one of them I emailed to you after he had some cat nip the first night I got them, but chose the "skinny" video :) so I posted my photo of one of the big boys I adopted. Further, it is my understanding that my cats were elsewhere in foster care under your auspices until they were put into my care as fosters. If you take no responsibility for their care when at foster locations, that could be problematic, especially for them, since you foster out many animals. As to communications issues: I sent an email Sept 8, 2021 asking about a vet. No response to that. I found a vet myself and did not contact you again until early Dec this year when I put in a volunteer application. No response to that. On Jan 7, I sent a followup email asking the status. No response to that. After that I wrote a msg to your Facebook page. A day or two later someone answered and said she would follow up with the dog volunteer area. I waited approximately a week and still had no answer. I wrote again to see if anyone heard from the dog volunteer group, but received no reply. Growing quite annoyed with the runaround, a few days ago I decided to walk over to EAS and find out what was going on, which I did. I told The person there, also the person who did not answer my email of Sept 8, 2021 that I had emailed and messaged and gotten no reply so decided to walk in. He told me I must be mistaken as EAS has no email address posted on its website and was rather brusque (rude, in my perception in addition to being uninformed) gave me no apology and then insisted I must have emailed a vet with a similar practice name to EAS. He subsequently agreed to follow up, nevertheless. Moreover, with regard to my claim of poor communication, there was a post on your facebook page not long ago telling the public that people have been rude to EAS staff/volunteers when they don't get back to them and how they shouldn't be because everyone is so busy( too busy to hire volunteers who might answer phones, I guess.) If EAS cannot acknowledge the problem, it certainly will not be fixed. Re: funding: So it didn't go into your pocket, you say, but why spend 6 million dollars so you can be open approximately 2 hours a day to the public? I certainly hope the number of adoptions skyrocket going forward , you train people not to be rude (as mentioned here and elsewhere in reviews) and you answer communications because certainly the Evanston taxpayers should see something for their generous funding of your large facility.

    Community Animal Rescue Effort - CARE - Volunteer works with a C.A.R.E. dog.

    Community Animal Rescue Effort - CARE

    (25 reviews)

    They helped my family find the most wonderful pair of bonded kittens! We put in an application,…read moreheard back quickly, and went to one of the Saturday adoption events. The volunteers were so kind and helpful, and all the cats appeared healthy and happy. The adoption process was a dream- Lynn went through their complete medical record of both cats and even scheduled us a time to come back in to see their in-house vet tech for their final vaccine. She also gave us a goodie bag of their current foods, toys, and a blanket for them. We could've taken them home that day, but they helped us set up a time with their foster family to pick them up a few days later after getting the house ready. Everyone at C.A.R.E. did an amazing job making this process as smooth as possible, and we are so grateful!

    I can't say enough about this wonderful animal rescue. Heartbroken after my previous dog died, I…read moreknew I wanted to adopt another. I found a 2 y.o. little black Chihuahua mix here that honestly resembled my late dog, but smaller. Such a cutie! The process went quickly, we were able to meet the pup soon after being approved. A week later, she was on her victory ride home! The facility is spotless. Brightly colored, cheerful and lots of light. We met another dog too - for a li'l playdate to see how my pup is with other dogs. The animals here are all clean and very well cared for. Sure, it's a shelter situation, but they do a really good job of keeping them happy. The staff is utterly great - true dog lovers. They were very detailed with all the info and background they had for my new pup - behavior, quirks, feeding - everything. They love this little dog! Answered all my questions, AND we have a group chat for questions that have come up after she's been home now. The women here were really fantastic, and you can tell they want the pup to go to a home that really works out. Price? Sure, there are adoption fees - this pays for their medical care, microchip, etc. It's a BARGAIN, since these little beasts are priceless for all the happiness they bring to their new owners. We were sent home with food, meds, a leash, tags - everything! Location is GREAT, right next to Sketchbook Brewery in Skokie. Highly recommended - they are just great, and we are so happy with this little pup. We are gonna be great together! She's decompressing nicely and exploring her new neighborhood and home.

    All 4 the Love of Cats - Cat Adoption in Palatine, Illinois

    All 4 the Love of Cats

    (8 reviews)

    5 of our cats have come from this rescue, they are all amazing. I commend Sarah for essentially…read morerunning the rescue by herself and a few volunteers for cleaning and socialization time for the cat habitats through multiple store locations. She truly cares for the cats wellbeing and future, and will not allow them to be improperly placed into a home that does not suit them. She does not do cats as gifts to someone that is not applying for themselves. She does not do kittens as only pets. She tries not to split up bonded pairs. She does not do impulse adoptions on the same day. The process typically takes a couple days to ensure everyone in the household is ready to take on a potentially 20+ year commitment, to ensure the house is prepared for cats, and ensure the cat's paperwork for adoption is all in place. I also see others complain about the adoption fees, yet they go straight to the vet costs associated with each cat, which nowadays are always more expensive than the adoption fee itself. Sarah *does not* do this for the money, *she actually loses money* She is only in this to rescue great cats from this area that are typically on euthanasia row, or have come from awful situations. The last thing she wants to see is these cats to end up back in a bad situation like they originally came from by adopting to irresponsible people. That is why there is a application/interview process. I do recommend this rescue if you want to work with a true cat person that only cares about a cats best interests.

    I'm trying to get in the process of adopting a sweet female cat at my local PetSmart in order for…read moreher to be a companion for my other baby Dolores. I understand the process of finding the perfect home is crucial for adoption but what's not right is how "SARAH" went about it while contacting me via text message. She clearly has no people skills and was very passive aggressive with me. I do not like how it was handled. I'd really appreciate it if you guys could have a word with her regarding speaking to applicants. I've posted the screenshots so further prove my point. This is unacceptable I should not be talked down on like this. I've been a cat owner since I was 15. I'm 28 now. Why am I being talked to like I own a rabid cat? A4LC you guys really need to train your volunteers to be a little more considerate when speaking to the public.

    Wags on Willow

    Wags on Willow

    (95 reviews)

    Wags on Willow is the best small business pet shop! You can tell just from their adorable logo how…read moremuch they care about the pets that come into their shop. Wags does dog grooming services, as well as Cats! They have a unique selections of natural dog foods, treats for your pawed friends, and emergency supplies you may need. Their front display case has the cutest cookies and pup-cakes for special occasions! Mary, the owner, is such a friendly and honest woman, and her employees do their best to make your dog or cat comfortable and looking top-notch! It may be difficult to make an appointment, they are always busy due to such loyal and satisfied customers! My Matilda loves going to get a bath and cookie afterwards. They treat her like the princess she is! While you wait, check out the awesome shops in the area, or stop by Stormys Grill and Tavern for a drink or Beyond Burger.

    Great groomers and they do a very good job. They listen and try to do what is asked. The…read morevariability in experience and outcome is a evident and perhaps some training of new people is wise? Occasionally forget to trim nails. I would give 5 stars because I really like the groomers, but the only thing that drives me crazy is the trainer in the lobby. While I realize she is trying to run a business, it's terrible to arrive for check in for grooming and being told "don't do this. Stand away from this dog. etc. etc." I want to be understanding, but the last visit it got downright rude. Perhaps there is not enough space? Maybe there is a more conducive location? Not sure, but I do know that our pups are scared enough to come to the groomer and when we arrive we are trying to keep them calm with calm voices because they can sense everything.

    Wright Way Rescue - animalshelters - Updated July 2026

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