Owner really knows her stuff. I go out of my way to purchase my dog food and treats there.read more

My dog went immediately to them. Cut was exactly as I wanted. My dog was well taken care of.read more

Don't use the one in Decatur Illinois because you request nail clipping and pay for it and then tip…read morefor it but get home notice it was NOT done! Called and left a message and she never returned my call! I will not be using her for my 2 dogs again!

I will only take my dog to Stacey to get cleaned up! Unlike Petco, which makes me nervous with…read moretheir rough treatment of dogs, Stacey and crew are gentle with my little dog (Maltese) and remember how I like to have her hair done. I can call any time and they will find a way to get my dog in. Even when my dog gets into things or has managed to get massive knots in her hair, they get it out without hurting her! Their prices are very reasonable and they are exceptional with dogs. Having a toy breed, I'm always nervous about how she'll be treated by people when I'm not around. Her tiny legs would be so easy to bruise or break but I do not have to worry about this at all at Bubbles and Bows!

First time getting my cat groomed here. A family member suggested Shampooch so I thought I would…read moretry them. I called and left a message for them, and they called back the next day to book. I was a bit hesitant to book when the girl said that they don't allow the pet's owner to remain in the room while the cat is being groomed. I am used to staying by my cat's side so he remains calm. But if that is what the business wants then I was fine to oblige. The establishment wanted me to drop him off between 8-8:30 am. When dropping off, I asked for the groomer to give him a lion cut, with a little puff of fur to remain on the end of his tail, and to shave the fur on his body fairly close to his skin. He is a Maine Coon and he had a lot of fur to trim, so the cut was $65. This seems like a fair price to me for the area and I was happy to pay this. The two young girls who were checking in the pets were very friendly. I observed that it was a nice and clean work area. One of the girls carefully placed my cat's carrier (with him still inside it of course) on a bench. It was fairly quiet in there at the moment, just one tiny barking dog in the background. They called me a little after 10am to pick him up. The girl who called me let me know that they only accept cash or check. I appreciated the heads up before I got there, as I was planning to pay with a card. Super easy picking him up. The only thing I should have done was inspect his haircut before taking him home. I am used to being there the entire time of a grooming and my previous experiences the groomers usually ask if the cut is OK before I pay. I wasn't asked to inspect him first, and I did not look at his haircut as he was already in his carrier. When I got him home, I was surprised to see a huge puff of fur left on the end of his tail that was about 4 inches in length. I did ask them to leave a little puff of fur like a poodle but I was expecting it to be a small inch-long piece. It just looked sort of funny but it is not a dealbreaker. The one thing that was slightly disappointing was the fur on his paws was not trimmed that much. All I can assume was perhaps the cat was not having it any longer and maybe the groomer had to end the haircut there. The groomer did not mention this to me when I picked him up, she only said that he was fairly well behaved. Overall, it was a good haircut, everything appeared to be evenly and smoothly shaved on his body. He also smelled nice and clean so I assume they used a cat wipe to clean off the excess hair. He was not very upset when I got him home other than the normal crankiness after a grooming haha! I am sure they handled him just fine, otherwise the cat's behavior would have been much different.

I had been traveling for 4 months and desperately needed a "groom job" for my Shi itsu and called…read moreShampooch Pet Grooming. The online booking was fast and easy; I was able to get a early appt.; and Michele did an absolute AWESOME job on my Keoni. Thank you so much!

our pup feels safe and cared for at Country Paws. The staff is friendly and courteous. The facility…read moreis very clean. I would highly recommend Country Paws for your boarding needs.

Mary Ann is the greatest groomer ever! We have tried a couple of different groomers in Champaign…read morefor our MaltiPoo mix. No matter what, we always left unsatisfied, and he always looked like they hadn't done much of anything! So happy we found her, and we did not hesitate to schedule our next appointment. My puppy finally looks like he did when we first brought him home. She's sweet and caring too - I'm so happy we found her business!

I tried it several times hoping that we could work together if I was patient with them doing things…read moreI specifically asked them not to do like shave off my dogs eyelashes. I was waiting for them to take my dog and they were arguing about who had to take the next doodle type dog. They were not friendly didn't trim my little dog at all like the pictures I sent and they were expensive. After several tries I gave up especially after I heard them not wanting to do certain dogs. so unprofessional to do it with me standing there.

Great with our pups!!! Wouldn't go anywhere else! Definitely stop in and see Kerry and the crew!read more

I highly recommend this grooming salon. It is very nice and a peaceful place for your dog. Abby has…read moregroomed my yorkie several times and he really loves her. She is very good with him. Call here for your grooming needs.

The girls did a great job on both my dogs after Jenny's puppy cuts closed wasn't sure where to take…read morethem tried other groomers in past but never did the great job Jenny did but these girls worked at Jenny's they knew my dogs from there and they did a great job I couldn't be happier the setup is also a must see and they are so nice

Took my cat "Binny" for his grooming, got an amazing Haircut!!! He weighs 24 pounds & gets really…read moreFurry! He was in need of some cleaning up, & as always they did a wonderful job, which cannot be easy with his size! He had rolled on the sidewalk where kids had chalked & his fur in places was very pink, which i could not get it off! But they did really good! Sue always listens & gives Binny the haircut I like, sometimes I want it shorter & sometimes longer, she knows exactly what to do! They aim to please & I appreciate it! My cat smells great & looks great They are very friendly nice people.. Always feel comfortable & good taking my cat there

today, was our first time taking our dog to kmetz's grooming. we were very pleased with the…read moreoutcome. our girl looks perfect! even though, we had no complaints today, we could tell that sue, the owner/groomer, would not have hesitated to make whatever changes we wanted. that's rare! i just regret that we didn't use this groomer years ago. we won't hesitate to return.

Great place. Whether we board our dog or she does doggy daycare that treat her great. She is always…read morehappy to go! We can usually getting her in for boarding even if it's last minute!

Do not recommend!!!!…read more My friend left about a month or two ago due to the mistreatment of the animals. Your dog will be stuck in a kennel for 6-8 hours without a potty break and come home covered in feces. The under staff is paid $14 a hour so of course the animals are getting treated accordingly to the pay. As for the owner, she is on her 3rd dui and it is known she has used the business account for her own personal expenses with lawyers. The employees went over a month without being paid because she chipped into the business account to help her last dui case. Still a nice lady just VERY shady. The upfront guy is a nice man, Tom I think his name is. Last year my cousin worked there and said danny (the gm) shoved a dogs noses into poop because "it spitefully shit" and the dog knew what it was doing. Another customer watched through the window as a small heavy set woman smacked a dog in the face for not being compliant with the groom. All I can say is that it may seem like a great place but behind closed doors things are different Go over to canine classics spa! Love the owner and the employees. She will give you a tour and is very passionate about the animals

Shannon and her team are absolutely the best groomers in the area! They care so much about their…read morefour legged clients. Our pups get so excited when they go to her it is so funny!! Shannon loves every pet that walks in and ensures their upmost safety and her clients satisfaction! This place is a must if you love your pets!!!

I have thought long and hard about whether or not to write this review. Shannon has been our…read moregroomer for about 2 years now and we've had no problems, that is until now. Our 9 year old pit mix was boarded with Shannon for a weekend. Apparently, according to Shannon, my baby tried to crawl her way out of a crate. This happened Friday night. I wasn't notified, she didn't go to the vet. Instead, she put Bella in the bathtub, bleeding everywhere because Bella was scratched up, 3 nails were completely torn off, and she had scratches and scars by her eyes and chest. Instead, I wasn't notified until I picked her up 2 days later! The only thing she said to me was "I put her in the bathtub and then she was fine ". Holy crap! My dog is STILL not fine. She's emotionally destroyed and traumatized, she's seen the vet twice for medication and 2 antibiotics, Anxiety meds, pain meds, you name it. Shannon cared SOmuch, I guess she forgot to call me and ask how Bella was doing. I have a serious issue with this person and her business. As a pet owner, hearing my story, I would hope you would, too. Please take this to heart and truly think before you take your fur family here. If dogs could talk, I would love to know what REALLY happened, as things aren't adding up at all. Thank you for reading this really long post, but I hope you learned something.