Lori is so sweet. Always so helpful. She goes the extra mile to make sure your happy.read more

the animals care are definitely a issue. dead animals in some cages, reptiles not having any of…read moretheir needs meet besides heat. owner does not care about the animals best interest, especially with some of the furry animals and fish. support a business that cares about their animals. reptiles that need uvb did not have that. no water. fish that are meant to be kept alone were not. fish were being advertised to be kept in a small glass bowl (prob about 16oz) some animals did not have food in cages aswell. bird cages were caked in feces. birds also did not have any enrichment, or perches or proper food for their species. the shop cat was very sweet tho and in good health. that's about the only positive.

We are relocating and I will no longer be a customer of Blackbirds Bowl unfortunately. I figured…read moreI'd update my previous review which gave 4 stars due to my own feelings about what dog food should cost. As you can see by my updated rating, I have gotten over it. Tammi and her team are outstanding. We have come to trust their recommendations on everything from dog toys to treats to medication type suggestions. We have truely appreciated the guidance. When we alerted Tammi we were relocating and asked if she might know of any similar stores in our new location, Tammi did some research for us and found us another store that carried the same brand so we did not have to change dog food. THIS IS CUSTOMER SERVICE!!! Very pleased with Blackbirds Bowl and recommend them highly. Great staff, great advice, great store.

Phenomenal store and service! They carry a wide variety of natural pet foods and supplements. They…read moredidn't have a particular flavor of natural cat food that my cat prefers. The owner special ordered me a case of the food and even offered to drive it to me (at home or work) when it arrived from the supplier. Love it!

I used to live in the area and He has the best corals and fish anywhere! He quarentines everything…read morehe gets in for 2 weeks. The corals he gets are either ones that Charlie propegates himself or gets them from overseas direct from the suppliers he has personally visited. He is now available online and Ships all over the US. His prices are extremely competative and the fauna is A+++!!! Definitely get in touch with charlie for all your saltwater coral and fish needs and he can get very rare specimens if you ask!! I have had several book quality corals that were definitely one of a kind!! Did I mention that he is one of the largest distributors of Saltwater corals in the Midwest!!

My husband and I stopped in today to check out the shop. Charlie was super knowledgeable about the…read moresaltwater which was the specialty in the shop and also freshwater fish. Can't wait to come back and look at all the corals & wreaths again!

Locally owned business, that's a plus…read more Keep your receipt if you buy fish. Even if they remember you coming in or you have the bank app proof of purchase, they won't honor the warrantee.

Great great store. I have been buying food, hog/car toys and treats for at least 12 years. I…read moresuggest this store. Just compare it to PetSmart next to it. And it operated by local people

Good service And a cute cat walking around the place…read more Everything seemed well taken care of

Wonderful local business with a great owner, service workers and dog food food selection.read more

Great business, they groomed my cat due to severe mats close to skin and she is not friendly. They…read morerecommended CBD, which worked. They had my cat done in 1/2 hour time. They were great and my cat looks better. Highly recommend this groomer Prices are reasonable too

I recommend NOT using Fetching Frieda's for any dog grooming or services. I took my dog to Fetching…read moreFrieda's Dog and Cat Emporium, in LaSalle, IL, for a bath and light grooming. I told them, when I dropped him off that they were not to shave him, no cutting of his fur less than two inches and repeated this multiple times. They shaved unevenly on his butt and to the skin on the inside of back legs and left long hair on both rear legs, he also has a sore on his butt after grooming, so I had to take him to the vet. The owner said she'd send vet bill to insurance (couldn't say how long that would take) but would not give me a refund. Vet said it will take months for regrowth of his fur and now he has nothing to protect his skin on his back end.

I just got off the phone with Heather the manager there, as we are wanting to adopt another dog…read more I cannot tell you how professional she was, and willing to actually "talk" about the dog I am interested in AND talk about our home environment AND other dogs in the household. Other "shelter-rescue's" are not necessarily like this. The compassion she has for these animals is heard in every sentence. This is a HARD job, and people like her need to be recognized fir what they do on a daily basis. Thank you for doing what you do.

I adopted my dog from Livingston County Humane a few years back. The shelter was clean & all the…read moreanimals appeared well cared for. I drove down to see the Pekingese I was interested in on a Saturday, walked him and filled out an application and the following Monday morning I got a call to come and get him! Every staff person I interacted with was genial and kind. I especially recall an older woman who placed him on my lap and told me to give him a chance. From home I brought a new harness and as she helped me put it on him it was apparent she cared about him. The whole process was problem free and painless and I am grateful to Livingston County Humane for taking my dog in and caring for him when he had been tied up and abandoned in Odell, Illinois. Hats off to Livingston County Humane/Pontiac!

They do an amazing job. Dogs and cats are loved and the place is clean. The staff I have met seem…read morevery devoted to finding good homes for the animals.

Great experience! After one of my cat's passed due to old age, I was looking for an older female…read more(not kitten). A friend of mine volunteers there and she was amazing with providing me information and let the owner know when I was coming over to look at some cats. The female I got was a one-eyed tortie beauty and couldn't be happier. Her breed tends to be a bit more "feisty" and has taken some work but it has been worth every second!!! Have had her for 8 months and she is a very spoiled and happy cat!!

This place lies to your face. They ruined my life. They said as long as I got ahold of them they…read morewould hold my dogs til I found a place and got my social security in. My social security is under federal review and it takes 7 to 10 days to review and 2 days into the review they adopted my dogs out. Lying ass bitches im gonna get ahold of my lawyer and sue them. They are my emotional support animals. Im having the roughest time of my life and they got rid of my dogs. Wtf. I hate them and I want this going viral. Gonna screw a 55 year old man stuck getting social security because my body is shot. My back is gone my insides are doing bad and now they get rid of my dogs on me. Oh hell no. They did me dirty and I want the world to know how dirty they did me. Screw you Illinois valley animal rescue. Screw you. I suggest nobody to take any animals there unless you want screwed too​

This agency does not expect prospective adopters to ask questions. Then treat them as if they are…read morethe worst people in the world, instead of being glad they ask questions, they are told they are time-consuming and rude.