I have cats, need i say more? He showed up on time, got done quickly, cleaned all areas thoroughly, deodorized and charged me 1/2 of what I paid to Legacy last time. The owner's name is Chet. He is friendly and knowkegable. He's been in the business for 44 years!!!. He knows what he's doing and does not bombard you with unnecessary UPSELLING!! My carpet looks like new (it's actually 5 yrs old ). I highly recommend. read more