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Wright-Patt Credit Union

3.1 (7 reviews)
Open • 9:00 am - 6:00 pm
Updated over 3 months ago

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Personal banking

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Ask the Community - Wright-Patt Credit Union

Universal 1 Credit Union

Universal 1 Credit Union

(6 reviews)

I have used U1 lending and daily banking products for a number of years now without issue and…read moregenerally had good experiences. However, had a jarring experience recently that is causing me to question whether I should continue with them. As is usual, my wife went to deposit a business check from another local bank branch. We do this once a month or so. This time, however, check was put on hold. Same check amount, once a month from my business to our personal account to cover household expenses. Never have bounced a check, never missed a payment to them on anything. And every deposit ever made has gone through. They've never lost a dime on me. Thought this was probably just a new person, we normally do this on Friday but this month couldn't get there until Saturday. Call the CU on Monday... no matter which number I call - 800 number, different local branches, they all go to the same phone system. I enter my account number "for better service" and system then hangs up on me. I press 0 and don't enter account number, hangs up on me. After about 10 different iterations, gave up and send them an email. I have to work so don't have time to go there in person this morning. This has been infuriating! I recognize society has become more impersonal and that we all have to struggle through everyone's automated system, just expected something slightly better from my local credit union. Just slightly better than this...

Quick to charge overdraft fees, sometimes even with back up savings/overdraft protection. They…read morehave a couple of rude employees that are happy to tell you they can't refund the fees. I will say, once a manager called me and was very kind. He found some sort of glich that wasn't recognizing my overdraft protection. Overall, I think that service is not up to par. They don't offer a tap card yet, and if the debit card chips wears out you will have to start over again with a whole new card number.

PNC Bank

PNC Bank

(2 reviews)

Just like any huge corporate entity, they don't care about their customers. I have a mortgage with…read morethem for approximately 6 years, and I missed a tax property payment. I paid the payment after the due date, but PNC's payment went through first, so they charged me outrageous fees (claiming that their huge corporation was hurt by having to "loan" me that tax payment). My payment paid forward the. Next 6 month property tax, and I paid the following 6 month property tax. They sent me a check for the overage I paid for property taxes, but refuse to go back to my initial monthly mortgage payments. Now I'm charged interest on money they "think" I need to borrow for taxes every month. MY MORTGAGE IS 60% higher than before they decided I couldn't be trusted to pay my taxes. (Again, payment made a few days after deadline. One time in this property's 14 years of mortgage history.). I called several times asking to have my mortgage brought back to the agreed upon payment, and they gave me a sob story about their organization being hurt by having to pay my property tax once. After 18 months of paying my own taxes before they even got billed, I wrote a letter asking if I could have my taxes withdrawn from their loan. Again, they told me to jump in the lake! Yes this is the epitome of the abusive relationships banks have with clients that practically destroyed our country several years ago. HOW MANY PEOPLE CAN AFFORD A 60% INCREASE IN THEIR MORTGAGE???? That's EXACTLY what these guys are "banking" on. Shame on them. GET YOUR MORTGAGE FROM ANYWHERE ELSE!!!

Could a group of people be more caring a helpful? I think not. Every time I interact with a…read moreteller or banker we have a personal conversation and laugh. I'm almost always met in a timely manner, but on the occasion that it is busy and backed up, I'm always addressed and apologized to for any inconvenience. Hometown feel with big company security. If you're looking for a bank in your area, look no further.

Huntington Bank - Front of Building

Huntington Bank

(3 reviews)

I moved to NC, which doesn't have any Huntington locations (they're coming). After a fraud scare, I…read morehad to walk into a branch to lift the freeze and previous experiences at a Springfield, OH location had me nervous about the level of customer service I'd receive. Danielle put that all to rest as soon as I walked in. From her warm welcome to her professional, courteous and efficient processing, she delivered stellar customer service!

I was a victim of a online scam and didn't realize it until after I deposited a check at the…read moreCenterville Ohio Huntington bank. I then went back to the bank to tell the bank what had happened the same day with the letter I received with instructions in the mail with the check and told them it was not gonna go through and to close my previous account and asked for a new account number. They scheduled me for an appointment the following week just to call me 15 minutes before my appointment to say I didn't need to come to the appointment and will be receiving a letter in the mail regarding my account. I asked was my account being closed because I was a victim of a scam and the banker acted like he couldn't say and just said I would be getting a letter acting very cowardly. All he had to say was what they decided it wasn't my fault I was scammed and actually told them the truth once I realized it. I feel if I was a white man or woman they wouldn't have treated me like this and feel discriminated against and will be filing a report with headquarters and the NAACP. Don't bank with them if you are a minority and have been scammed with online offers of employment. They don't care.

Wright-Patt Credit Union - banks - Updated May 2026

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