I don't know about you, but I've been pretty disappointed in the world lately. It seems as though…read moreall of this (:: gestures at everything ::) is being run by incompetents. I grew up thinking that there were systems in place, people in charge that would ensure the world wouldn't tumble into utter chaos...and now I've grown up to find that that is categorically untrue. There are no adults in the room. I could go on with this unrelated, unprompted tangent, but all this is to say that the Hospital for Special Surgery restored my faith in humanity. My mother needed an partial knee replacement, and as her primary helper in all things, I handled the communication, brought her to her appointments, brought her in for surgery, waited, and took her home. Please believe me when I say that every step of the process was handled efficiently, and every one of the many, many people we dealt with was not just good at their job, but they were also courteous and usually downright lovely. Having spent time in several hospitals, this was not what I expected. It was what I hoped for of course, but certainly hasn't been my past experience. From the security personnel who welcomed us to the check-in desk to the intake folks to the nurses who prepped her to the surgeon who operated to the folks who run the Family Atrium where we wait for our people to get released to the nurses who took care of my mom post-op, everyone was organized and impressively on top of things. We had a very slight hiccup with her prescriptions, and the nurse in charge was mortified and immediately worked quite tirelessly to make sure it was taken care of, and later followed up with me to make sure we were all set. I'm not pretending that this will not be an annoying and repetitive process. There is waiting involved (less than you might think though). And if you have surgery, you're going to have seventeen different people ask you who you are, your birth date, what surgery you're getting and more...but better that than them replacing the wrong knee. Best of all, the surgery went smoothly and a little more than a week out, my mom is doing great. If and when I need surgery of my own, I will gladly come to HSS.

Came here for OT for my hand. Therapist pressed too hard and pinched my nerve and my condition got…read moreworse. They always rush you. Finishing the session after 20 minutes while you are scheduled for 30 minutes. Very sloppy operation by Charlie, the office manger. Please stay away!!

When you meet a doctor who is completely thorough and full of integrity--…read more It's an awesome experience. I have nothing but admiration for this practitioner who is clearly devoted to his work -- he is a scientist and a humanitarian -- he is old fashioned in the best ways.

Dr. Schwartzfarb is one of the best doctors I have encountered in my 81 years. I came to him two…read moreyears ago with a sudden onset of severe joint and muscle pain all over my body, a condition he accurately diagnosed (as polymyalgia rheumatica) and effectively treated with the right medication, frequent blood and urine testing, thorough physical examinations, and, perhaps above all, attentive and sympathetic listening to (and careful recording of) what I had to say during each appointment. That I am today entirely free of this condition I attribute not only to Dr. Schwartzfarb's considerable skill as a physician, but also to his qualities as a human being. He is a doctor who understands and treats his patients not as cases but as people who need help. I won't miss polymyalgia rheumatica, but I will miss the skill and kindness of Dr. Schwartzfarb.

I can not thank enough Dr. Belostotsky for her open minded and informed attitude. I saw her for the…read moredebilitating pain all over my body that was taken over my life. I tried many doctors, including a few GI's and Neurologists to get to the bottom of it. But, none seemed to take me serious nor took their time to listen to the issues. She is by far the most knowledgeable doctor in the field. She has the ability to connect the dots instead of dismissing them. She keeps herself up to date in medical papers and published studies obviously. Instead of putting on blinders to go to work everyday and treat her patients for what she learned in medical school back in the day. She can see far. That is I believe the most important quality in a doctor. I haven't seen her for the last year due to change in my insurance. And in search of a doctor. Thus I am all the more reminded of her superpower. Please take my advise and see doctor Belostostotsky if you have fibromyalgia!

interesting reading thru reviews. i would no longer recommend for many reasons. Office Manager…read moreunprofessional, nasty, unable to solve issues, etc... Dr protected, does not return phone call to discuss, fills out forms leaving out pertinent coding, etc....

Just updating my 6 year old review. Dr. Rackoff has now literally saved my life multiple times…read more When i originally saw her in 2018, I could barely walk, was in terrible pain and had been on 20-40mg of prednisone for over a year. Two previous Rheumatologists had been unable to help me. One of them, a renowned older male physician, treated me with disgust and distain, blaming my RA on my weight (which had ballooned due to the prednisone.) Suffice to say I was devastated and desperate and felt like my illness was my fault. When I met Dr. Rackoff in May of 2018, she came in early (7am) to see me because my internist had asked for an urgent evaluation. This person I met was kind, committed to helping me, and thorough. First, before she looked at my records, she just talked to me, with deep kindness. She could tell I was in bad shape and in pain. She laid her hand on my knee and infused me with hope. She had touched me with kindness, not disgust. After having been, throughout my life, treated so disdainfully, and sometimes berated and blamed for my condition due to my weight, she said nothing. I asked her point blank if this was my fault, and she was surprised and said absolutely not. My god, I had found someone who saw me, and would help. Subsequently, she weaned me off prednisone thus helping me lose 90lbs, and treated my RA thereby changing my life. Concurrently, she disagreed with my cardiologists that my heart murmur was just that, ordered a battery of tests and had me evaluated by Dr. Mark Sherrid, head of the HCM program. Dr. Sherrid and Dr. Massera diagnosed my (unknown to me) genetic heart condition (which had killed my father, but had not been disclosed to his children.) I underwent an Alcohol Septal Ablation on 1/31/2020, one week before Covid began to overtake hospitals and we needlessly lost so many. Even throughout the Covid years she continued to render unbelievably attentive care during that crisis. So much so that a year later she found Thyroid cancer and in June of 2021, I had a thyroidectomy. In addition, EVERY colleague she sent me to was warm and caring whether at NYU, Cornell Weil, or in private practice. Not one of them was dismissive or blamed my issue on me. WOW. It's now been 7 years since i started with Dr. Rackoff who has saved me multiple times and changed my life. I am a work in progress who is amazed on a daily basis that this treasure has come into my life. I don't know how she renders this level of care, and still has other patients, and I am consistently amazed that aside from her regular patients, she carves out time multiple times per year to fly abroad and render care in war torn countries, or wherever urgent help is required. Dr. Rackoff heeded a call to serve, and she does for me, and so many others. This healer, is an angel who walks among us.

Dr Paula Rackoff is the WORST Dr in NYC. 10 yrs ago she…read morediagnosed me with two chronic lifelong diseases and treated them aggressively. Turns out I had neither. Just came from a really good rheumatologist who told me 10 yrs ago I didn't have any of this...and still don't. She is an incompetent BULLY and the most ARROGANT Dr that I have ever met. She should lose her license to practice medicine.

Dr. Diep is great. But make sure you triple check with your insurance company before you go. I…read morecalled the office to ask if they took my insurance and they said yes. When I went in they took my card, and all seemed well. But then it turned out they *don't" take my insurance so I got a $500 bill! I don't have a lot of money so I asked them if I could pay it off, $50-$100/month. They said OK but then kept sending me threatening letters every month, even though I kept paying them regularly. They were so unsympathetic and unfriendly, really a crap experience.

I've been here twice to see Dr. Diep and each time it has been a wonderful experience. She is…read moreknowledgeable, compassionate and patient. She really took the time to listen to my concerns and explain everything in detail. Excellent bedside manner. a couple weeks after my visit I called the office with new troublesome symptoms- the office was very kind about relaying the message to her and she returned my call within 15 minutes. I have not had any problems with the staff, they seem courteous and competent.

BEST DOCTOR.....Thanks to this doc I am doing well and he always takes the time to figure out what…read moreis going on with my chronic illness. Great staff as well.

Saw Dr. L twice now and I couldn't be happier, Very willing to listen and explain his plans and…read morediagnosis. Very thorough and caring. Great MD experience in a time when medicine is too often cold and factory like. Highly recommended! Terence Adrian

this is one of the best doctors' offices i have ever been to. the physician is extremely…read moreknowledgable and professional, explaining things in terms you can understand. the staff is incredible- extremely friendly and efficient. they really seem to care! highly recommend. it also helps if you're a good patient!! it goes both ways! jb

This man is an idiot. I can't believe he gets good reviews. He completely misdiagnosed me and…read morewhen I went to other doctors and I told them I saw Faller, they rolled their eyes.

I was remembered and welcomed here after years long absence as if it were yesterday. Dr. MacKensie…read moreand company are "old school," when it comes to treating you with respect and kindness and up to date on modern medical practices. We are very, very fortunate to have them. Big , and gratitude to all of you. You make a Big difference to the good in my life at a difficult time and transition. Taking home what I hoped I'd get when I made the trip to NYC to see Dr. Mackensie at HSS, a wonderful place, from the security folks to the front desk to the intake staff and the medical one. Know you are appreciated every single day.

Dr MacKenzie, MD is about as good as it gets @ HSS. By chance, I have met 3 other patients of his…read moreover the years and they all agree. He is very forthright, practical, thorough and a careful listener. He seems to pick up on potential ailments before they may ever occur to you. If you're lucky enough to get an appointment fitted in to his very busy schedule, count your blessings. Also show up early to fill out forms. You won't wait long.

I'm so happy that Dr. Safdieh has her own practice. In a world where you often have to jump from…read moredoctor to doctor, it's so nice to just work with Dr. Safdieh who captures the full picture and can narrow down on the root cause of my symptoms and then spend the time to walk you through what all those confusing lab results mean and turn them into action plans. Highly recommend Dr. Safideh if you want to take charge of your health!!

From the owner: I’m Dr. Gabriella Safdieh, a certified integrative and conventional medicine physician, and your…read moretherapeutic practitioner in integrative medicine. Your story matters and it deserves to be heard. Working hand-in-hand with my patients, I can optimize their health through every stage of life: from infancy, to childhood, adulthood, and beyond.

I recent had surgery with Dr. Woo. Dr. Woo is a doctor's doctor. He explains everything fully and…read morecomprehensively in a manner that a layperson can understand without condescending. He also exudes a quiet compassion