I don't know about you, but I've been pretty disappointed in the world lately. It seems as though…read moreall of this (:: gestures at everything ::) is being run by incompetents. I grew up thinking that there were systems in place, people in charge that would ensure the world wouldn't tumble into utter chaos...and now I've grown up to find that that is categorically untrue. There are no adults in the room. I could go on with this unrelated, unprompted tangent, but all this is to say that the Hospital for Special Surgery restored my faith in humanity. My mother needed an partial knee replacement, and as her primary helper in all things, I handled the communication, brought her to her appointments, brought her in for surgery, waited, and took her home. Please believe me when I say that every step of the process was handled efficiently, and every one of the many, many people we dealt with was not just good at their job, but they were also courteous and usually downright lovely. Having spent time in several hospitals, this was not what I expected. It was what I hoped for of course, but certainly hasn't been my past experience. From the security personnel who welcomed us to the check-in desk to the intake folks to the nurses who prepped her to the surgeon who operated to the folks who run the Family Atrium where we wait for our people to get released to the nurses who took care of my mom post-op, everyone was organized and impressively on top of things. We had a very slight hiccup with her prescriptions, and the nurse in charge was mortified and immediately worked quite tirelessly to make sure it was taken care of, and later followed up with me to make sure we were all set. I'm not pretending that this will not be an annoying and repetitive process. There is waiting involved (less than you might think though). And if you have surgery, you're going to have seventeen different people ask you who you are, your birth date, what surgery you're getting and more...but better that than them replacing the wrong knee. Best of all, the surgery went smoothly and a little more than a week out, my mom is doing great. If and when I need surgery of my own, I will gladly come to HSS.

I can't say enough great things about this hospital. They are professional, clean, pleasant and…read morethorough. Dr. Elizabeth Gausden is smart and attentive. Could not have asked for better.

When you meet a doctor who is completely thorough and full of integrity--…read more It's an awesome experience. I have nothing but admiration for this practitioner who is clearly devoted to his work -- he is a scientist and a humanitarian -- he is old fashioned in the best ways.

Dr. Schwartzfarb is one of the best doctors I have encountered in my 81 years. I came to him two…read moreyears ago with a sudden onset of severe joint and muscle pain all over my body, a condition he accurately diagnosed (as polymyalgia rheumatica) and effectively treated with the right medication, frequent blood and urine testing, thorough physical examinations, and, perhaps above all, attentive and sympathetic listening to (and careful recording of) what I had to say during each appointment. That I am today entirely free of this condition I attribute not only to Dr. Schwartzfarb's considerable skill as a physician, but also to his qualities as a human being. He is a doctor who understands and treats his patients not as cases but as people who need help. I won't miss polymyalgia rheumatica, but I will miss the skill and kindness of Dr. Schwartzfarb.

I cannot recommend. On the first visit, she was very…read moreabrupt. At times, I couldn't say a single sentence without her cutting me off. I felt like asking, "Who's paying for this visit?" as you would have thought that she was paying me for my time. Although I appreciate that she agreed to test me for a wide variety of things, which would have been helpful/essential to identify the root cause, after I had tests done, and they would not give me the results over the phone, even though they were benign/negative -- i.e., I had to book another appointment.

This review is for Dr. Olga Belostotsky. I was looking to…read morefind a Rheumatologist as I was diagnosed with an autoimmune disease. Even though I came prepared with a folder of all the bloodwork I had done in the prior months---she ran tons of tests, mostly the same--- 5 THOUSAND dollars worth!! She was very abrupt, rushed and when I asked her a question she actually said.."You don't need to know about that." I went to her because she had high reviews on ZocDoc---don't believe it.

She was cruel, rude, and dismissive. Very disappointed because it took ages to get an appointment.read more

Dr. Rackoff is brilliant, attentive and has an amazing bedside manner. Dr. Rackoff has correctly…read morediagnosed and treated various ailments over the last 30 years. She is my "go to" Doctor. The office is very clean and and the nurses are great. Dr. Rackoff is by far, the best Doctor I have ever been to. It's "known" that she sees things that others don't pick up on, and she is never wrong. Dr. Rackoff is an absolute lifesaver! If you are having experiencing a problem or misdiagnosis, she is the one to go to.

Dr. Diep is great. But make sure you triple check with your insurance company before you go. I…read morecalled the office to ask if they took my insurance and they said yes. When I went in they took my card, and all seemed well. But then it turned out they *don't" take my insurance so I got a $500 bill! I don't have a lot of money so I asked them if I could pay it off, $50-$100/month. They said OK but then kept sending me threatening letters every month, even though I kept paying them regularly. They were so unsympathetic and unfriendly, really a crap experience.

I've been here twice to see Dr. Diep and each time it has been a wonderful experience. She is…read moreknowledgeable, compassionate and patient. She really took the time to listen to my concerns and explain everything in detail. Excellent bedside manner. a couple weeks after my visit I called the office with new troublesome symptoms- the office was very kind about relaying the message to her and she returned my call within 15 minutes. I have not had any problems with the staff, they seem courteous and competent.

BEST DOCTOR.....Thanks to this doc I am doing well and he always takes the time to figure out what…read moreis going on with my chronic illness. Great staff as well.

Saw Dr. L twice now and I couldn't be happier, Very willing to listen and explain his plans and…read morediagnosis. Very thorough and caring. Great MD experience in a time when medicine is too often cold and factory like. Highly recommended! Terence Adrian

This man is an idiot. I can't believe he gets good reviews. He completely misdiagnosed me and…read morewhen I went to other doctors and I told them I saw Faller, they rolled their eyes.

Excellent Rheumatologist. Very knowledgable, great office staff, and has been excellent in…read morecoordinating with my other doctors as needed. Highly recommend.

I was remembered and welcomed here after years long absence as if it were yesterday. Dr. MacKensie…read moreand company are "old school," when it comes to treating you with respect and kindness and up to date on modern medical practices. We are very, very fortunate to have them. Big , and gratitude to all of you. You make a Big difference to the good in my life at a difficult time and transition. Taking home what I hoped I'd get when I made the trip to NYC to see Dr. Mackensie at HSS, a wonderful place, from the security folks to the front desk to the intake staff and the medical one. Know you are appreciated every single day.

Dr MacKenzie, MD is about as good as it gets @ HSS. By chance, I have met 3 other patients of his…read moreover the years and they all agree. He is very forthright, practical, thorough and a careful listener. He seems to pick up on potential ailments before they may ever occur to you. If you're lucky enough to get an appointment fitted in to his very busy schedule, count your blessings. Also show up early to fill out forms. You won't wait long.

I'm so happy that Dr. Safdieh has her own practice. In a world where you often have to jump from…read moredoctor to doctor, it's so nice to just work with Dr. Safdieh who captures the full picture and can narrow down on the root cause of my symptoms and then spend the time to walk you through what all those confusing lab results mean and turn them into action plans. Highly recommend Dr. Safideh if you want to take charge of your health!!

From the owner: I’m Dr. Gabriella Safdieh, a certified integrative and conventional medicine physician, and your…read moretherapeutic practitioner in integrative medicine. Your story matters and it deserves to be heard. Working hand-in-hand with my patients, I can optimize their health through every stage of life: from infancy, to childhood, adulthood, and beyond.

I recent had surgery with Dr. Woo. Dr. Woo is a doctor's doctor. He explains everything fully and…read morecomprehensively in a manner that a layperson can understand without condescending. He also exudes a quiet compassion