Employees in This store do not wear protective face coverings and they do not require them of…read morecustomers. In the middle of a pandemic this is not prudent behavior. Therefore I will choose to shop else where

I get fencing materials and general hardware here. The staff is helpful. The inventory on lumber is…read moregreat.

Great place to find almost any type of tool or outdoor needs-…read moreFarm @ Ranch Supplies, etc. I can literally go on & on! Love this place!

The nursery last year was a bit on the high side and was lacking in a lot of variety. But, that is…read morethe only complaint I have about this store.....well, they could fix the automatic doors, but I get it. That being said, they carry a wide variety of items that I've needed in the past. The staff is friendly, but not pushy or bothersum. They have the best and cheapest bird seed around and they have a great area that fixes your chainsaws. This past year I was having a problem with moles and the regular traps weren't doing the job.....Charlie's had in a new trap that worked great! If I have the the time, this is the hardware store I use in Wentzville.

After getting frustrated to the max at another farm store, I headed over to Tractor Supply Co. to…read morefind a pulley for a Lawnmower deck. Not only did they have what I needed but the employee walked me directly to the area with the part and showed me the different options that they offered. The prices were lower than the other store too, which made it even better!

Great local hardware store with a variety of options to take care of the customers needs. Large…read moreparking lot out front. Easy accessibility without stairs. Great hometown feel. They have everything from painting to hardware items, to Christmas decorations and gardening. It's a better version of any hardware store I have been inside of in my opinion. The staff is super helpful and friendly. The prices are on point for items needed. I really love that they have popcorn that you can purchase so the facility smells wonderful while you shop. Cannot say enough good about this location. Highly recommend to stop in for all your home repair needs.

Hubby likes to run in here all the time for home and outdoor supplies. He has always raved about…read morethe excellent selection they have in such a small space. I've been a few times and also found what I needed. Their space is small so aisles are narrow and there is A LOT of stuff everywhere. That said I found it easy enough to find everything I needed. Prices are very reasonable. I liked that they have natural dog treats, they carry all of our favorite locally produced seasoning - Blues Hog, and the bbq/grilling section is diverse. The employees were friendly and helpful as well. They seemed to truly care that the customer found what they need and are taken care of.

I was in this store on a Saturday, about a month ago, looking for some glue to fix some loose tiles…read morein my elderly mother's bathroom. The man at the counter was so helpful; I just couldn't believe it. He not only showed me where everything was, but he actually told me step by step how to repair it myself. So glad to have an old-time hardware store that is so close and has such knowledgeable staff.

I just wanted to say how much I love this hardware store! It is so nice to have a local store that…read morehas almost everything. I was surprised to see some of the negative reviews. I moved into the neighborhood over five years ago and I have never had a bad experience there. Those gentlemen that work there, might be a little eccentric but that's what keeps us coming back. If I wanted to go somewhere that is devoid of personality and professionalism, I'd go to Lowe's. I hate seeing these wonderful gentlemen criticized just because someone is having a bad day. We should be supporting out local and small businesses, not tearing them down.

Forget about Lowes, forget about Home Depot! This store is the BEST!…read moreWe needed parts for our dryer, they had the belt that we needed in stock, and a pulley part had to be ordered. We thought it would take a couple of days, within a few hours Allison called and said my husband can come and get the part. And to top it all off, they were way less expensive than everywhere we called. Thank you so much Southside! You are the best!

I accidentally dropped my old school glass windowpane and the glass itself shattered, had two…read moreplastic corner attachment thingys broken, and the metal frame itself had one of the 4 sides break off. I had seen a facebook comment saying the did glass repair but due to the age and style of my window I had little hope... but Southside Hardware fixed it, good as new, for a fraction of the cost of some of the other window companies I had called. They always help me find what I need quickly and professionally, and never are pushy trying to upsell me on stuff. Would recommend 100/10

You don't see this kind of customer service too many places. Thanks for the gift wrapping. The…read morecashier took the time to find a gift box and beautifully wrapped my purchase. They have a great selection of everything. Gifts, toys, fabric, holiday.

THEY open at 8:00 am currently - at least according to employee I asked walking across the parking…read morelot at 7:56 AM.

New name same service after 9 years…read more Grand Opening today was great. I ate hamburgers, hotdogs, sausages and pretzels for a snack... more like lunch. The workers didn't try to stop me. I went in trying to find CO2 cartilages for a plunger that my house had in the closet. While workers found my picture interesting... they didn't have any. I continued and ended up grabbing free seasoning, seeds and a free tote bag. Lunch and to some freebies made the visit worthwhile. The staff answered my questions, yet did not pressure me. Ego ? and yeti was on sale, but to expensive for me. The store looked clean and nice for the grand opening.

I bought this stihl chain saw just over a year ago. Initially it worked great, but after sitting…read morefor a few weeks, it would not start. I took it back to Ace hardware twice, and they would do something to it and get it started. The guy told me that despite purchasing the very expensive stihl motor mix, that I had to empty the tank every time and put new fuel in it. That is absurd and an environmental travesty! Tonight, after spending almost an hour trying to start it, and emptying the tank and putting new moto mix in it, took it back and asked for a refund based on the warranty I bought into. They said they only honor that for 30 days and that I would have to contact Stihl. I have, but have low expectations. Thankfully, I have a 1960 John Deere chain saw that hasn't been serviced in over 30 years, but still starts and runs. But it is very heavy and only 12". Also, I have a huge Oak to cut up! Almost $500 invested and I am still using a 1960 John Deere chain saw. I have always loved Ace but this is something I will not get over soon.