I am asking for people to share this post. Our windows were purchased from Chic Lumber in St…read more Peter's. We have been dealing with this since bringing of January. The windows are by Anderson. As a woman and trying to handle the situation, because of Jim's heart attack, has not gone very well. I have been talked to like I was stupid, huge mistake by them and then laughed in my face by the Vice President of the company Steve. They are not sure, but believe that the windows are missing felt. I was told that it would take 2 weeks to get felt stripping in. I did tell him that I could get it quicker from Amazon, he laughed in my face and told me atinotes were not going to get me any where. Well, I can tell you this, they may not, but this story can. Like Jimmy said, he thinks he is not expendable and news flash you are. The big box stores eating at your door step and this how you treat people???? How many more Lowes and Menerards until you are gone?? Try and help the little guy out and this is how you get treated. This is only half of how we have been treated. I can only imagine how the women employees are treated in the store. OH, and YES that is ICE, on the inside of my windows!!! The "felt" was finally delivered, only to be some kind of plastic stripping. Has anyone called about installing it???? Nope!! So, when purchasing windows be very careful. This would not be an issue had we purchased them from Lowes!!! Hope you find the humor in this "Steve" !!!! Because I have plastic over brand new windows!!!! For some reason, I dont think "Steve" has plastic covering his windows, at his home!!!! Have a great day Steve!!!

I had ordered cabinets will h Chic unfortunately my contractor had measured wrong - when I got a…read morenew Contractor Chic Lumber owner David worked with him and myself and went above and beyond to make my Kitchen absolutely beautiful! thank you so much !

They ignore you when you walk in and when I asked for pricing the guy told me if I didn't have an…read moreexact list he would quote prices. I asked if he could give me a ball park and was told they didn't have time for that. They lost a customer that was getting ready to spend a lot of money. It's always worth your time!!!

From the owner: With the most trusted names in the industry, you are sure to find the best material for your…read moreprojects. Richards Building Supply can add beautiful curb appeal with siding, windows and accessories to the outside of a home with a performance roofing, ventilation, and rainware system to protect the products adding home value with cabinets, doors, moulding and more.

Great little hardware store. Every SINGLE time I come in I tell them what I need and they ALWAYS…read morehave it! The guys are always friendly and helpful.

There are just not enough local hardware stores anymore and I plan to shop here and do my part to…read moremake sure they thrive! They are a Stahl dealer and when my husband wanted a leaf blower and a weed eater for his birthday (insert joke about how old we are here) this was the top of my list to shop at! The entire staff knows so much more than some hourly employee at a big box retailer shop! They not only took their time and showed him how to use it and ways to keep it running longer- they made us feel good about the purchase. I was so happy wandering the isles and seeing so many useful tools and items for our home projects we bought some paint for our doors too! I really love this place and I could happily spend hours wandering the isles of this store looking at the wall of springs (yes! It's so cool!) and looking at all the amazing parts that are unique to this store! Check them out if you need anything because not only will you find more options than the big box store- you will also get sound advice on how to manage your project and support an AMAZING local business!

People love to come here to dump negative reviews, well hopefully this offsets those negs... Price…read moreis right compared to competition & product availability is good. You might pickup on some negative vibes from some workers but not all. Push through it. It's a tough job especially in extreme temps. Their weigh system is good and checkout is pretty fast. I'd recommend them. Counter people are nice.

They are right up the street-just got salt from there this week..employees are always helpfulread more

Home town favorite. Great big parking lot out front with lumber, grill pits, and more drawing you…read moreinto shop here. When we entered we were greeted kindly, we walked around and were happy to find they sold Dive Bomb apparel along with other Dive Bomb coolers, bags and more. The bird seed we were after was super expensive compared to Menards but the charcoal my husband was after was on point for under $22.00. It's a give and take at stores like these. Prices vary and items change out over th season. Love this is close by for some staples we might need in a pinch.

I am from a small town in central Missouri. Hackmann Lumber gives me that small town feeling -…read morecaring, honest and hard working. I was recently at Lowe's - I needed 4 sheets of 1/2" plywood. I needed them cut at 24" x 96" by their saw was broken. The lumber guy at Lowe's referred me to Hackmann. He said their saw was working and I'd save a little money! Well - now I am endeared to Lowe's and Hackmann. I recommend Hackmann without reservation.

Hoods is located across the street from Costco with a huge parking lot. They have several entrances…read moreand a vast assortment of flooring, tile, bathroom, fixtures, and accessories and even some home decor. Their prices seem to be very good.

If you want to prolong a kitchen model, this is your place! We thought Hood's was great when we…read morefirst ordered our KraftMaid cabinets. Kaiti seemed knowledgeable and the process was fairly easy. We made our original purchase on 12/27/25 and were told they would be delivered in about 4 weeks. Well, 6.5 weeks later on 2/10/26 they were FINALLY delivered. KraftMaid seemed like a good quality cabinet but their manufacturing needs major help. We had TWO different cabinets that only had shelf holes on one side. One cabinet with a HUGE scratch on the front frame. One cabinet didn't have the drawer face connected and was sent separately without the proper hardware to install (it wasn't just simply screwing it in). One cabinet that had the wrong door swing. One cabinet the shelf holes started at 7" from the bottom and the other side 7.25". Makes great for level shelves. Finally our end panels for our island were ordered too thick so they would stick out. We went back to Hood's with the list of problems and Kaiti was very apologetic and said she would have everything fixed. We had already installed the 2 uppers without the shelf holes because we didn't notice it until we went to put the shelves in. She said since we did that already she wouldn't order new ones and instead give us a discount. We were ok with that. She also said we would get some sort of reimbursement for the other issues as well, she just needed to contact KraftMaid. Moving forward, the upper cabinet with the large scratch was reordered along with the end panels. She said expect them in 3-4 weeks. This was on 2/18/26. We did not receive the order until 3/26 which was a whole fiasco in itself because they wanted to wait until the following week because they didn't have delivery drivers. Luckily, someone outside of cabinets, I think his name was Matt and the only helpful one at Hood's, got my call and personally picked them up from the local warehouse and delivered it to us. He was awesome. Here's the next best part, Kaiti ordered the WRONG end panels AGAIN!! We're going on 3 months now from our original order date. We go speak with the cabinet manager, Randy, and told him everything. He said he had talked to Kaiti about giving us some reimbursement but she never followed through. Her communication skills were terrible. They only thing she kept relaying is that she gets to retire in several months. She should have retired before we purchased our cabinets. Anyway, Randy only offered us a reimbursement of $250 after spending over $14k on our cabinets. We finally got $500 out of him. Should have pushed for more but we were fed up at this point. He went ahead and ordered the correct end panels and said he would have them expedited and we should have them in no more than 2 weeks. Ha! Ha! This was 3/26 and our end panels finally arrived on 4/22. We will NEVER return to Hood's again. It was an absolute shit show. Almost 4 months for all our correct pieces to come in.

If you can keep an open mind, this is the home of good bargains. I don't understand why a bathroom…read morevanity is such a challenge to find, but they have plenty in stock, a good variation of sizes, and after you've visited Home Depot or Menard's it is clear the place to find a vanity is here. Not limited to vanities, they also have doors, windows, columns, basically anything custom that didn't work comes here for resale. Everything is new. It was just the wrong size. Go check it out. Your house will thank you.

We recently completed our basement bar project and they were super helpful with helping us choose…read morethe cabinets, countertops, sink, and helped with all of our questions as well as checked in on us periodically through the process to see if we needed anything. Their customer service (Alex was excellent and very knowledgeable about what we needed !!) and attentiveness to detail (Tina was wonderful and made sure we had all of our needs met!) helped ensure our project went smoothly and we were very pleased with the quality and efficiency of the entire process! We will definitely be using them for all of our future projects too!

I've tried with this store multiple times and they always always mess up…read more I ordered a dishwasher and they told me it came with the panel. Surprise it didn't. I had to fight for a partial refund. They wanted me to pay them to make a panel when I proved the associate said several times that it came with the panel. Finally got that fixed then I set up the install. The person had my correct address but used my old address for the install. I called after they never showed up and was told the contract was void since the addresses were different. Called the store bawling to the manager because I just had a baby and this is beyond stressful assured me he'd fix it and I'd get a call asap from the installation manager / team to get a new date as soon as possible. Never received a call. I called 3 days later no one is answering the phone after multiple hours I finally get someone and ask for a manager I just keep getting put on hold. Installation team said the new address is invalid and they've been trying to reach the store and no success. The staff is so unprofessional and continues to make mistakes but yet zero accountability.

Horrible customer service. I am so disappointed. Waited at curbside for my pick up order, checked…read morein that I was there and no one ever came out or called me about why they didn't show up. Had to call and call for them to tell me they couldn't bring my order out and I needed to come inside.