Excellent service and value! I've been coming here for years. I am never disappointed in the…read moreservice , professioalism, and accuracy.

So my old tire finally cracked and I came home from a long weekend to a leaking tire that my…read morehusband assured me couldn't be repaired. Like I said, I'd just come back from a long weekend and didn't have a lot of extra money to throw at new tires so we decided used was the way to go. Thanks to Yelp, I found and called One Stop Tire. I have sort of special tires so I was pleased when she told me they had them available and for half the price of new. I arrived as soon as they opened and was out and on my way to work 30 minutes later. My tires cost $120 each new, but I paid $60 for a practically brand new Pirelli. My husband was proud of me. Tips: * Just pull around to the back and the office is right there. Don't bother parking in the front unless they're really busy and tell you to. *Bring some cash so you can tip the guys putting the tires on. * If you need a tattoo, ask the cashier. She's opening a tattoo shop in El Cajon!

Service was amazing got attended quick and the people were helpful explaining what was wrong and…read morewhat was needed!

The Good: Points for being fast. I replaced four tires and got wheel alignment for a little over…read moretwo hours. Some understanding during our communication when I pointed out a price discrepancy. The Bad: Nickel and diming. I've been going to Firestones since 1999 and every location I've gone to just applies all the active, applicable coupons. No games. It's why I've kept coming back even though the prices have steadily gone up (it's gone up to $270!). This location did not do that. I bought 4 destination tires, which has a coupon for a $70 discount. Because I spent over $600, another $100 was deducted. Because I bought the wheel alignment, there was a coupon for a $40 discount. Total discount: $210. Josh initially applied only a $40 discount to the tires. When I showed him the $70 coupon, he was about to say something but ended up just applying the the $70 coupon. He then indicated that he applied the extra $30 off. When I picked up the car, I was told I would get an email with the invoice and Josh indicated again that the extra $30 was applied. The following day I called for the invoice and saw the invoice only reflected $180 off. I called Firestone and spoke to someone who put me on hold for about 10 minutes then transferred me to Josh. When I pointed out the discrepancy, he stated that he applied the extra $30 discount by removing a TPMS Valve Kit charge, which was $30. There was no reference to this TPMS Valve Kit Charge on the invoice. I told him that this was not reflected anywhere on the invoice and asked how a customer would know that there was an accurate deduction when there was no reference to this charge that was removed and instead said a $180 discount was applied. When I asked why he applied the $40 coupon instead of the accurate $70 coupon, he did not have an answer and just said he would send a different invoice to show what he did. Josh then emailed a separate invoice that looked like it was made on the spot that applied two "PRT-DISC Customer Expectation Discount (Promise not met)" discounts totaling $140 and the TPMS Valve Kit Charge for $28 ($7 for each tire), which was not discounted and therefore made the invoice $30 higher. I thanked him for the explanation but noted it caused me to waste my time because he never explained what he was doing in the shop or on an invoice and I, instead, had to call because it looked like I had been cheated $30. He replied that he hoped he would get the benefit of the doubt that he was being honest and I responded that this isn't a reflection of my thoughts on his character but no one gets the benefit of the doubt. We're strangers making a transaction, this is why invoices exist. He then said he had to do it this way because could not apply the correct $70 coupon because he had already entered the $40 coupon in the system and that he went above and beyond for me. I explained he didn't do anything more than he was supposed to do: apply the applicable discounts and accurately process the transaction. If we're being 100% accurate, he didn't do these things or even explain what happened until I called, which is why I wasn't happy with the experience.

6/29/2026 - based on the reviews I was skeptical of the business since it had a lot of 1 stars or…read morewould have done zero stars to then 5 stars. My friend was here for a 7:30 appnt and I'm glad he didn't listen to me. He was keeping me up to date then I had to take him there before they closed to pick his daughter's car up. He went there for a brake fluid change, tire alignment and front struts replacement. Total was about $1900. It was 44% cheaper than El Cajon BMWs estimate. Tony and Angel were exceptional with communication. Seems everything at the moment appears good with the car and the repairs. Time will tell. I would recommend this place based on the only my visit there. 5 stars overall. The one item which is odd they changed the driver setting 1 to another setting which wasn't necessary. Have to figure out the right seat position. Why they would save a complete different position to fix a car and not manually adjust it. I'm clueless. Never had this before.

Disappointed with Service and Scheduling…read more I had an appointment at Tire Choice Auto Service Centers off Mission Gorge in Santee for a 4:30 PM alignment. When I arrived, I was told the alignment technician had already clocked out -- even though their posted business hours go until 6:00 PM. What's worse, the alignment guy was still sitting there, clearly not gone for the day. It's really frustrating to book an appointment, show up on time, and then be turned away because someone didn't feel like finishing their shift. If your business can't honor scheduled appointments during your open hours, you shouldn't offer those times in the first place. Poor communication and customer service. I won't be coming back.

Do yourself a favor and just go to Discount Tires. It's real close by and they actually complete…read moretheir appointments before walk- ins. Costco Tire is okay if you have all day to wait but when you have an appointment that was booked two weeks in advance for 1045am, you expect to be out of there by noon. On the phone they said Id be first in line. I was there until 2pm waiting for the tires I had purchased online to be installed. Waiting with a cart full of groceries because I was told it would be about an hour when I dropped off my vehicle. Note also that when I first went in, I had to stand in line with people who had no appt. What's the point in an appt. then? It makes no sense. Clearly they completed work for those walk-ins before me. In addition I was given an invoice at the time of installation that my tires should have been $60 less than I paid online. I was told to take it up with costco.com. I did and they would not honor the price from the invoice. So I paid more online than the invoice states. Shady. Like I said, go to Discount Tires so you don't have to deal with the shenanigans. I wish I had. Two stars because, so far, it appears that my tires were properly installed and balanced.

Firestone Firehawks installed at 25,189 miles on my Ford Fusion. Rotated by Costco at 30,308,…read more36,234, and 42,285, then at 47498 I'm told that there's uneven wear and they will not honor the warranty for premature wear. Tires that were supposed to last 50-60k lasted 22k. Costco was the only ones to touch my tires, rotate, and air inflation. I WILL NEVER GO TO COSTCO TIRE AND HIGHLY RECOMMEND YOU DO NOT EITHER. They do not honor their warranty and blame the customer and their vehicle. All tire measurements within 1/32 of each other. $800 tires warrantied for 50k lasted 22k!!! AVOID AT ALL COSTS OR IT WILL COST YOU IN THE END!

Thanks Eric and Bob!!! This place is solid and the work is…read moreoff the hook!! I will let the pictures do the talking. 5 stars guys!!

Street trenz did an amazing job lifting my chr which allowed me to put larger tires on…read moreThanks guys really appreciate it!

Great and fast service! Very professional staff and owner took his time to time to explain some…read moresafety concerns on my tire/wheel. Definitely going back if I'm in the area .

Fast service, Quality work! Great local mom & pop type of shop. It's always nice to put your…read moreharder dollars towards a good local business.

Adam and his team are very knowledgeable and friendly. Adam is honest about what needs to be done…read moreand is very reasonably priced. We have been taking our cars to Adam for 10+ years and will continue to bring our cars to him for any service. I always recommend him to all my friends and family!!! He treats return customers like family!!!

Awesome service. Was able to see me quickly, quite was more than reasonable, and service was…read morecompleted in a timely manner.

Great service, had the battery in stock and replaced it in about 30 minutes…read more I was on the road I'm about 45 minutes. Thank s for the great service.

I have an appointment today and came in on time. Desk person ask if I have an appt and I said yes…read more He said he could not find it and that if I want, I can wait and that there are seven cars ahead of me. As i started looking for my appt confirmation on my email, he said that he remembered that he cancelled it because they only have one person today (Saturday). I looked at my email and yes there was a cancellation but it was for yesterday! Next time I will go to discount tire, they also have free tire rotation.