Stopped by and got a lower radiator hose for my van Steven c helped me got my part i need fast and…read morehe was professional and polite. Did a amazing job. If you need a part Autozone mite have it if not they can order it. This store was clean well stocked and all the staff was professional and polite. I would recommend them. I be back thank you

I came in for a battery-terminal corrosion kit after cleaning most of the corrosion myself…read more Fernando came outside, inspected it, used the proper brushes to clean the posts and terminal thoroughly, installed the corrosion-prevention washers and grease, and reconnected everything for me. He was extremely helpful and wouldn't accept a tip--he just asked me to leave a review. Excellent customer service. Thank you!

Had a Great experience with purchasing our 2026 Ram 3600 Turbo Diesel at Jack Powell…read more Kevin McGrath our Sales rep was excellent with showing us multiple trucks. It was a very pleasant experience working with Kevin, honestly if we are looking at purchasing another Dodge in the future we will be back to see Kevin again. Great auto purchasing day!!!

Don't think they even deserve 1 star. I bought my father a Chrysler from here. Had a starting issue…read moretwo days later. Brought it back for fixing, they said they replaced the starter, coils, plugs, and did a fuel induction service. But I marked all the parts because my father has been scammed before. Nothing was replaced. Addressed this to the manager, didn't get a response for two months and said I was out of my 30 day warranty. Well of course, I got the run around. Nothing was done. Long story short, took it over the border for repair, HAD A BAD CAMSHAFT!!! (9k work, but over the over the border was 3k luckily) Horrible experience. No help or accountability. PLEASE DO NOT GO HERE. BE SAFE. GO TO A BETTER DEALERSHIP.

Ive been going to Auto Zone for 25 years. I always love the staff at Auto zone. Theyre always happy…read morehelpful over all good people. Im not sure about the managers. They appear to be carrying out some sort of quota narrative. I had purchased a truck that I had suspected has a bad battery. I purchased another battery to replace it if anything happened. (For emergency purposes etc) but It just needed a charge. So I went to return it and the staff needed the manager in order to return it. I got the talk about "he can only do it this one time.next time is a no go." Maybe Im wrong and I should just take the risk next time. But I love O'Rielly's. I went there after and the experience was excellent. Ill be going to O riellys from here on out.

I got great service. The staff was helpful and he checked the oil in my car, made sure I got the…read moreright oil and poured the oil too!! Thank you very much !

I had such an amazing experience at Honda of Escondido! From the supervisors to the sales team,…read moreeveryone was extremely helpful, friendly, and professional. My salesperson went above and beyond and even stayed late just to make sure everything was completed so I could drive home in my new car that night. I really appreciated the time and effort everyone put into helping me. I'm extremely happy with my new car and with the service I received. I would definitely come back in the future and will absolutely recommend Honda of Escondido to my family and friends. Thank you to the entire team for making this such a great experience!

They _will_ sell you the "ceramic coating" the modern version of the clear coat…read more Bought my '17 Pilot here in 2021. 60 months later my "100 month warranty" Honda branded battery has expired. Buying a car sucks. This place is "one of those" dealerships.

I took my car Mercedes C300 to Copeland mechanic and was really impressed by his honesty and…read moreexpertise. He explained every repair in plain language, fixed my car promptly, and charged a fair price. Highly recommended for anyone looking for trustworthy, no-nonsense auto service!

Great place for general automotive repairs as well as more detailed projects. Very fair pricing,…read moregood quality work, and everything is done in a timely manner. I appreciate everything about this top-notch auto shop. Doug & team are very honest and will do their best to do everything right and leave you satisfied. Turnaround is quick and everything is done right every time. And they won't try to upsell anything that you don't need. I would definitely recommend Copeland Transmission & Auto for all your car service needs. If you go, tell Doug I sent you.

Parts Dept is awesome! Gus , Daniel and Tom !…read more Are always very helpful and friendly. They go out of there way . We appreciate you all .

Lexus Escondido is OUTSTANDING! 7 AM service..shuttle is 15 minutes behind and they apologize, no…read moreproblem! Lexus proceeds to hand me a $10 voucher for coffee at the concession stand in the lobby...seriously!!!? Not needed but it is these little details that sets Lexus apart from the competitors. They treat their customers extremely well and it doesn't go unnoticed. I'm a loyal Lexus owner for life! These people truly know what they are doing and I appreciate the effort, it goes a long way. Editing to add - Mark (shuttle driver) is AMAZING!

I'm leaving this review strictly for the service department, because the sales side is the worst,…read moreand I will never buy another car from Audi Escondido again. That said, Greg in service deserves recognition. He is thorough, attentive, and genuinely cares about the condition of your vehicle. I appreciate that they send a detailed video inspection, explaining exactly what they're going to do. Greg also took the initiative to have my car washed without me even asking -- a small gesture that shows how much he pays attention to detail. Thank you, Greg, for making sure my car received a full electrical check and for providing the level of service the sales department fails to match.

I just purchased my second car from this location. They are so helpful. I enjoy coming here. They…read moregave me a great trade-in value for my last Audi. I will definitely continue to come here in the future to purchase any new cars. I have been so happy with all of my purchases here thank you so much for everything. Thank you Cody and Allan for all of your help.

To Lisa, Mike, Carlos & the whole team -- Thank you for…read moremaking what I expected to be a stressful day genuinely FUN. I have never bought a car while laughing and singing along to the radio before. You made me feel comfortable, respected and taken care of from beginning to end. I absolutely love my GV70. With enormous appreciation, Lisa Michaels

I highly recommend Genesis Escondido to anyone considering buying a Genesis. The team was…read moreabsolutely amazing, and the entire process was efficient, seamless, and stress-free. A huge thank you to Jason, Charles, Lisa, and David for making me feel so well taken care of throughout the experience. They were honest, responsive, and never made me feel pressured. It truly felt like a tight-knit team that genuinely cares about its customers. I actually drove all the way from San Francisco to buy my car from them because I loved my interactions with the team. The drive was 100% worth it - they offered a great price and exceptional customer service. Give them a call, and you'll quickly understand why they have a perfect 5-star Google rating. It's incredibly rare for a car dealership, and they absolutely earned it!