I won't take my vehicles anywhere wide. The best shop in this region. They are always fair and…read morehonest

I would like to thank the whole crew at Auto-Technologies for all that your shop has done for me…read moretoday, December 26th. I am returning to where I live tomorrow, which is in the mid-Atlantic states and my wife and I will be driving there and wanted to have the SUV that we are diving a thorough look over, and, yes you found some problems: miss-alignment and a nail in one of my fairly new tires, just to name a few. Of course, I also had all filters changed including the cabin filter and the oil filter. Now I know that I will not have any problem going across this beautiful country of ours after Auto Technologies has done a great job in checking the whole car. Thank you Jay, Jason, Kirk and the rest of the crew and certainly hope you have a great new year! T. P.

Great, quick, attentive, personal service, as I have come to expect in my 20+ years of being their…read morecustomer.

Fair, professional, experts, and they have a good family feel when talking to everyone I interacted…read morewith. They just gained a new lifetime customer.

Very thorough. Jason has taken good care of my 2006 Honda Pilot for since I got it ten years ago…read moreand it isn't only drivable, but in great shape considering its age. Now that my daughter is on her own and driving, she's bringing her 2016 Nissan Versa to him too.

I called to get a quote on some work. Whoever it was that answered was very rude, was very vague…read moreabout the answers - didn't know this, didn't know that - then to top it off suggested that if I wanted to get the work done faster to take it to the Ford dealer, saying they "only charge $25 an hour more". I won't ever call them again.

Avoid this location! Total bait-and-switch. I walked in with an official Kwik-Kar coupon that was…read moreemailed to me and placed it right on the counter when filling out my paperwork. They did the oil change, but when it came time to pay, they refused to honor it. They claimed they are "independently owned" and don't take corporate coupons. There are absolutely no signs in the shop stating this, and nothing online mentions it either. They wait until the service is done to trap you into paying full price. I feel completely ripped off and will never bring my car back here.

Extremely poor and substandard car repair service with dishonest staff that exhibit essentially no…read moreaccountability for problems caused due to their incompetent and ill-prepared workmanship. Not recommended.

Don't take your vehicle here if going through insurance. They will use recycled parts from wrecked…read morevehicles, very low quality parts and repairs anywhere they can to save the insurance company money. I'm having to take my vehicle to a different shop to get the vehicle inspected and repaired properly. They let a random shop weld together my "new" exhaust system with parts of unknown origin and the welds look like a 10 year old was allowed to do it. I am beyond disappointed in the quality of the repairs and the lack of morals they displayed by trying to pull a fast one on me using crappy parts hoping I wouldn't notice to save the insurance company money instead of repairing my vehicle with parts on par to the quality of the parts in my vehicle before the accident.

BE AWARE disappointed with the finished product, and they…read morecouldn't care enough to make things right. The front desk people are professional, but i can't imagine what goes on in the shop. Just going to stick to the facts. My new truck (11,000mi) 2024 F150 was involved in a front end collision. I brought it to Greatwood Collision for repairs, and told them I would be out of state so theirs no rush. For this quality of work, i'm surprised it took that long. to start, polish was splattered on the door handles, window trim, mirror, bedside trim, and what seems like finger prints were left on bedside trim. 26+ defects in paint/clearcoat, buff marks left on paint, a 1/4" scratch down to metal on the passenger side door, bumper valance miss aligned, headlight trim is loose, wheel was not repaired/replaced, tire was not replaced, broken harness held together with zipties, broken grille shutter tab, and other misc issues. I am never one to put a business down, but there had to be zero quality control for finished vehicles because all of this was found in minutes. Unfortunately it could not be resolved on the same day since i picked up the truck at closing time, and needed the truck for work. Save the frustration and go somewhere else.

I was in a minor fender bender in my 2021 Toyota Tacoma in March 2025. If you know me then you know…read moreI keep my vehicles almost flawless (PPF full front end, ceramic coated, no dings dents or scratches) so this fender bender really upset me. My friends and family highly recommended Sterling McCall and I've worked with them in the past when buying vehicles and service. The person who was assigned to me, Yancy, was very friendly and went over almost everything with me and being sterling mccall I thought i would only get brand new OEM Toyota parts. That wasn't the case as my insurance only approved aftermarket parts. When I picked it up the paint was almost flawless, minus a small deformation that wasn't caught during the final QC. However when I opened the hood and noticed that I had a used aftermarket right front led headlight I was visibly upset, especially because I asked the foreman and he said it was OEM. We had a brief conversation, not an argument, but I told them my insurance was charged over $6000 for the repairs,y premiums are guaranteed to go up, and you couldn't even offer me an option for OEM parts, which I would have gladly paid if the difference was minimal. Foreman and Yancy both sided with me and were able to order me a BRAND NEW OEM headlight along with fixing any minor imperfections that we noticed. They even went as far as to drop me back home after I dropped it off with them the 2nd time and deliver my vehicle back to me. That's what I call owning up to your mistakes and putting the customer first. I WILL recommend Sterling McCall Toyota Collision and hopefully I'll never have to use them again lol, but if the time ever comes where I need paint and body work I will definitely choose them.

It was my fist time financing a vehicle and Fraz Sarwar was so helpful he made everything work out…read morejust the way I wanted it to, I would say it was my first great buy thanks because of him

I would like to commend Group 1 Toyota SW Houston, TX for there superb assistance, professionalism…read moreand the three staff members that assisted. 1. I was introduced to Luis Guerra to find my needed vehicle that wasn't on the lot. Luis offered his assistance with no guarantees, that's all I could ask for! Within a week's time he had located the perfect truck for me! 2. Obinna Izuakor - Luis handed me off to Obi to structure my purchase, he introduced himself to my family and I the proceeded to assist. Obi further provided an unforgettable purchasing experience, all with a smile and great demeanor! Keep up the great work Obi! Remember Footprints in the Sand and the Serenity Prayer! 3. Nick the Finance Manager - We progressed to the Finance Department then called in by Mr. Nick/Mr. Finance! Nick welcomed us in with a smile, not missing a beat and seamlessly moves through our options. He assured me that if there's anything he could assist with to reach out to him directly the handed me his card. It all was like family, God loving young men assisting me with a very high level of competence, knowledge and straightforwardness! In today's time, I was elated to receive such a high level of service across my entire purchasing process. I appreciate you all at Group 1 SW Toyota Houston, TX! Truly! The Gloston's

Personally, when I drove Toyotas, this was a pretty good service center for me, but I can't say the…read moresame for my wife. There's always something that needs fixing every 5000 miles when we get an oil change, and it has gotten quite out of hand. Price gouging from dealerships will upset anyone; a common repair like a wheel bearing costs more than a car, in my opinion. I highly recommend others learn how to fix their own cars. YouTube is a great resource; of course, you probably won't be able to fix everything, but most things you can repair yourself. These dealerships are getting out of control, even for Toyota.