APPARENTLY TOO BUSY! My father and I have been working on a…read morehome improvement project. He is always hoping for a deal- and as luck would have it, two major items on our checklist were available at BB for a considerably lower price than other outlet. In BOTH situations my Dad called ahead to confirm the price, the product details AND if it was in stock. He was assured of all and we made our way over to the store. What transpired started off as a young sales guy trying his best to locate the two large boxes we needed. He was sure it would be 3-4 boxes. He roped in a slightly older, more seasoned sales gal. We stood and them pull up numbers and codes and jump around from display to the back room for a hood 20 minutes. During that time, I had jumped on my phone, gone to the general BB website, found the item, the packaging and the number of units. The total was 2. I tried to explain this to them, but by this point they had wrangled Larry (manager who had been on a break,) and another guy who seemed to busy to be troubled by our $500+ purchase. I had already noticed from the boxed supply on the floor that they did "indeed" - as they had confirmed over the phone- have the product ready to sell. They were happy to call a sister store over 45 minutes away and hold the products for us there. While my father continued on with The Marx Brothers mayhem, I called Home Depot. Gave them the skew and specifics and told them the price and predicament at BB. They matched the price and gave a $100 discount, plus held it with my name to come pick up the next morning. We left the Beaver feeling frustrated. Flashback to last Tuesday. They had a hot water heater on special through Tuesday. Again, my father called to ensure the deal and that it was in stock. All was confirmed. I arrived to a rather empty store- only two other parties there for pick up - and was greeted by a staff member. I told him my Dad had called in a spoken with Larry regarding the ad (I had the flyer with me and indicated the post.). A different team member behind me piped in "Yeah, Larry took that one,". I asked where the water heaters were In the store so I could make sure they actually had one, I was sent to the wrong aisle. A few minutes later I was standing there and saw a worker go by with a cart. I asked if he could help. It was Larry and he said that whatever I wanted to tell the cashier and they'd help. He went back to his cart and headed to the back room. I bought the bargain Hot Water Heater and left there vowing to never return. If you wish to feel ignored for a deal that had been confirmed before you showed up to an empty store full of busy employees wasting your time... make your way to The Busy Beaver! Horrible.

This used to be on my route home, so they became the source of supplies for my (terrifying, at…read moreleast to my mother) remodeling efforts. They carry a pretty normal array of construction supplies at great prices - they occasionally don't carry some of the more esoteric parts I end up needing, but 90% of the stuff you'll ever need they have on hand and cheap. Their lumber can be a bit of a roll of the dice (just like any big box store), but so can my attempts to carry it out of the store. They haven't sued me yet, for which I am extremely grateful. Quite a few of the staff know me on an almost first-name basis now, too, so I might not represent the average experience with service, but I've always found it to be friendly, knowledgeable, and willing to go the extra mile for their customers.

Friendly and affordable. We love having this store in our community. The staff is very…read moreknowledgeable.

I've been going there for 30 years it's changed hands a few time but it's the only place in sarver…read moreto buy building supplies. It has parking but the road is always busy so watch pulling in and out.its an older building but it's packed with about anything you need for building or do it yourself home supplies. If they don't have it they can order it the staff is always nice and helpful.

This was my first time here, our cashier was nice and we got what we were looking for. Be sure to…read morecheck out the mini supermarket they have in the back its awesome! The selection of food was amazing!

Really like the hometown service. Friendly staff & good selection. Nice to be able to shop local.read more

I bought a new Husqvarna riding mower 2years ago..it has a 3 Year warranty.and I have the…read morereceipt.they were going to fix it but then told me that they can't find my warranty.. this is the second time I have had a bad experience with them.. never again

Best hardware store in the area. Great selection of small nuts and bolts. Great service. All prices…read moreI've seen seem reasonable. If I just need a few things this is where I go.

I've been shopping here for over 30 years. Great selection of products. Employees and managers are…read morefriendly and helpful.

This is a very good store for the community to get what they need without having to travel so far…read moreout of town.

This is a traditional hardware store where there always people who can make fifer expert advice as…read morewell as having an exceptional selection of traditional hardware. They can be trusted!

My favorite hardware store! Pfeifer Hardware and Supply always has exactly what I need, even if I…read moredon't know exactly what I need. The owners and employees are friendly, helpful, know their store and products, and offer great advice--even with my sketchy-at-best descriptions of what I need help with. Can't go wrong with this place. A+ service. Thanks !!

Stopped in for some garden soil, Joe was so very helpful. He gave me great advice, helped me save…read moremoney, even loaded my car. He went out of his way, and now I will go out of my way to shop there!

The customer service at Ace Hardware Oakmont is of highest value: it aims at connecting the…read morecustomer's problem with a solution that is developed in very friendly conversation. It's amazing that a regular-sized store holds an inventory that has accommodated my needs every time I've been there. This week it was a faucet washer that a staff person very carefully measured against my faulty one - and bingo, I had what I needed. The simple neighborliness of that interaction is what I value most - friendliness and competence joining together to solve problems! Way to go, Ace Hardware Oakmont! Highly recommended!

great help in finding needed items! warm friendly staff. I…read morewill visit them tomorrow in the morning!

Had to stop here to get a chip key made, which turned into a lengthy process when we ran into…read moretechnical problems. It turned out my van's computer had max number of keys already made, and it only takes so many - but my old 2006 Sienna didn't have a specific error message that made this problem clear. But the Ace tech persisted, worked with the tech support for the key-making tech setup they had, and got it figured out. He was persistent and upbeat, and didn't blow me off or give up. I was very happy with the service.