Why can't they clean clothes without ripping off the buttons? They are not responsible for…read morebuttons, they say, but what good to me is a suit coat or blazer with missing buttons? They won't get MY business anymore.

Can you please update the village dry cleaners in Dothan, Alabama on Google Maps and Waze. There…read moreare 3 lotations but it only shows up the ONE LOCATION all the way on the other side of town!! We just moved here and I drove almost 2 hours trying to find the correct location. So aggrivating and the pick up ticket only shows the address all the way across town. It litteraly takes 15 seconds to go on Google maps & Waze and update it. I was a manager and did it multiple times. Yall are a really good dry cleaner and we have used yall several times. i picked up over 11 items this week but I can not afford to use a tank of gas trying to find the correct location. Your employers are amazing but this IS UNEXCEPTABLE!!!!!Please do better!!

Friendly staff and the location is convenient. I like the overhang that allows you to drive under…read moreand stay out of the rain when picking up and dropping off.

Found in to get a zipper replaced, and the customer service was really nice they have an online…read moretracking service which is useful

From customer service to their clothing care services, the Hightech Team does a great job. Their…read morepricing, quality of care and service time is top notch. I highly recommend Hightech Dry Cleaners!

Smelled like mold and half of the washers and dryers did not work... not friendly and very unhelpfulread more

Outstanding customer service every time! The best dry cleaner I have used in 30 years! They take…read morefabulous care of my more expensive clothes!

I called to get a deep clean. The price was extremely reasonable. They did both the upstairs and…read moredownstairs. Cleaning the vents, baseboards, ceiling fans, window seals, and so much more. My house actually looks brighter. I was so amazingly happy. Being disabled I was unable to do my own cleaning for quite some time so their work was difficult so the results were astonishing. Especially in the bathrooms. I plan to have them back to help organize and clean my closets, garage and spare rooms. I highly recommend this company.

From the owner: We are a business created with the intent to save you money, give you back your "free time", and…read moreleave you with the Bess clean.

Most of the washers are broken. You jeed to get there early to grab one of the 5 machines that…read moreactually works. It used to be a lot better, but management has let it go to hell.

If this business loses your garment don't expect any serious effort to make it right. I dropped…read moreoff three pair of dress pants and when only two were ready, I asked the status of the third pair. I was told they were "working on a stain". Well, the pants weren't stained when I took them in. They lied. They finally admitted that they had lost the pants. It was made clear to me by the attendant who answered the phone that finding lost garments is a very low priority at this business. One would think that the most basic level of service would be "We won't lose your property, but if we do we'll make every effort to find it. And we'll have the courtesy to return your phone call." I waited five days before posting this in order to give the business reasonable time to resolve the problem. That hasn't happened. I called to speak to the manager (with whom I had spoken in person on Tuesday) on Thursday morning and was told he was doing an interview and would call me as soon as he was finished. Three days later, no call. Some interview......

I gave Shamrock Cleaner a second chance, and I totally regret it!…read more One time when I used them, they lost my brand new $195 dress. The employee at the time said the owner would call me. I never received a call back, explanation, or apology. That alone should have been enough for me not to return, but I decided to give them another opportunity. This time I brought in a black men's suit that needed to be cleaned before we left the state for a funeral the next day. I specifically explained the situation and was told it would definitely be ready by 4 PM, which was also stated on my ticket (see photo). When I arrived to pick it up, I was told it wasn't ready and they hadn't even cleaned it yet. After explaining again that we were leaving for a funeral, I asked for the suit back. It took quite a while for them to bring it out. What was most disappointing was the complete lack of professionalism. There was no apology, and no acknowledgment of the inconvenience--both this time and the previous time when they lost my dress. Customer service matters, especially when people trust you with valuable clothing and time-sensitive situations. Unfortunately, after two very poor experiences, I will never use Shamrock Cleaner again!!