Jim is a great guy! He changed my transmission 5 years ago and done a great job! Whenever I have a…read moreproblem with my truck he is there to help me out! Great job, good customer service, and good quality work for reasonable prices! Jim cares about people and their vehicles! Jim will take care of you and your vehicle and not do you wrong!

I Called Christian Brothers Automotive of Goose Creek on Monday morning 4/6/26 to get a quote on…read morechanging out an Evap coil on my 2016 F-150 due to a bonehead mistake on my part over the weekend. Spoke to Luke. We discussed my issue and while we were on the phone he sent over a quote. I called back later that afternoon and told him I would drop the truck off Wednesday after work. I arrived, spoke with Luke, showed him what I did and he said no problem. We can get it taken care of. He was very knowledgeable and was able to answer all of my questions. I was not expecting to get the truck back until sometime on Friday. I get a call this afternoon from Luke, Mr. Tim, your truck is ready. I was like what, no way! Sure enough. I went there after work to pick it up. I spoke with Luke as well as Stephen who rang me up. We discussed the warranty and even provided me with the old part. I drove home rocking a cold A/C the entire way there and it about froze me out of the truck. You could not even tell that they had to remove the dash to make the repair. Everything was just like I left it. They are amazing. Their pricing is just right and their warranty is excellent! Definitely go see these guys if you need a repair made.

These guys are really amazing! I was stranded and needed a serpentine belt replacement, so I towed…read moremy car here and they were so helpful and kind! They offered me a courtesy ride home and back to pick up my car and they offered me some options on pricing. I will definitely be returning for future repair needs!

My husband went here because my dads bmw auto sensor went off letting us know that our front driver…read moretire was leaking They charged us and didn't even fix the tire. We drove to Virginia for family event with a nail in our tire. I go to Gerald's now even though this place is in walking distance

I visited Honest-1 to have two nails pulled from my tire and have the tire patched. Somehow, the…read morenails did not puncture the tire so patching wasn't necessary and this is why the tire pressure light never came on. In spite of this, the manager told the guy at the front desk to charge me for patching the tire. I paid more than I ever paid not to patch my tire than I ever paid before. That doesn't seem very honest to me, so I will not be returning.

Unfortunately, we never got past a phone call with Mr. Willie. We reached out to his company and…read moreleft three voicemails since this past fall, and we completed their online/website "contact us" submission form. Last week we thought we would try calling one more time since this company has come highly recommended by numerous sources. Mr. Willy finally called me back and said that I needed to text him the make model and VIN number of the vehicle in question which I did within 15 minutes of our conversation. That was last week and haven't heard anything back. I was very polite and explained to him the above, our frustration and not getting a response, and asked if he could please just let us know either way if he could do the transmission in our vehicle or not. We simply wanted a reply and or estimate. Based on this experience, not having calls back and being ghosted, we would not recommend this business.

Recently purchased an older vehicle and brought it in for an oil change and inspection. They…read morecompleted the work quickly and were honest about the current state of the car and work that needed to be completed. Glad to have a business like this close to home.

I called Ottohaus on Wednesday and Colin was able to get me in the very next day--grateful there…read morewas a cancellation! I dropped my car off and Chris later called to explain the issue in detail. The entire team was kind, courteous, and knowledgeable. Their customer service is top-notch, and the shop itself has a clean, upscale aesthetic that makes you feel confident your car is in good hands. Highly recommend Ottohaus for anyone looking for quality work and a professional experience!

I had this shop replace my oil pan gasket and do some transmission work on my 66 mustang, and they…read moremessed up both. My oil pan gasket leaks a ton of oil, and when I took it back to get it fixed, they blamed the leak on my oil pressure sending unit. When I got the car home, I cleaned all the oil off and the only leak was from the rear of the oil pan. The transmission work I had done they completely messed up. I had the bellhousing replaced, clutch fork replaced, and some other stuff. Recently, I noticed my clutch pedal feeling very heavy and my transmission started grinding when I shift. I pulled the transmission and found that Edwards hadn't put all the fluid that leaked out when they pulled the transmission. There was only 1.5 quarts, when there should be 3 quarts. And to top it all off, none of the bolts for my clutch where tight. Some were hand tight. Because of Edwards, my transmission is destroyed and I have had to replace it myself, and my clutch which was $1,000, is potentially destroyed. Do NOT take your car here

DON'T bring your car here! I turned in my vehicle on 11/18 for some suspension repair, brake work…read moreand tire rotation totalling over $2,000. When I picked up my car, my emergency brake no longer worked -- technician failed to properly restore the vehicle to safe working condition. Owner then called me numerous times claiming I am being dishonest on my review and then, just today, threatened to sue me because I exposed the shop for faulty repairs. I will NEVER AGAIN allow Edwards Automotive to touch my vehicle for any reason. UPDATE: 11/22/2024 @ 4pm Independent repair shop found and fixed this problem caused by Edwards Automotive: "Emergency brake not attached to rear drum on driver's side." Facts matter.

When my Nissan had some issues - Nissan Versa year 2016 - they were kind enough to respond very…read morequickly on Yelp .. it is rare and they do respond even on weekends. Amazing and good. People who have work ethic, honesty, truth in today's world will always rise and above everyone by Gods grace

Scott is a great guy in the mechanic industry. I drive a 96 Ford F-150 that I bought in Ohio…read more Plenty of rust issues. He completely replaced my transmission coolant line that had rusted out. He's the only guy in town that could have done it. Nobody else wanted to even try. Thanks again Scott. I'll be back.

No stars ! NOT 5 stars !!!!!!!!! This place messed my whole front end up in my car broke cv axils…read moreand could've KILLED ME and whoever else would've been with me because I got to go on a road trip here soon and now i gotta look for someone else to do it ! DONT GO TO THIS DAMN PLACE !!!!!!!

GREAT SHOP!!! Steve is a great guy and VERY honest. I went to Gerald's for brake problems and was…read morequoted over $650 for brakes/rotors and they also tried to get me to have my ball joints replaced, which would've cost another $400-500. Transmission Pros took a look and told me I only needed 2 brakes replaced and the other 2 just needed to be cleaned and resurfaced. They knocked it out in 2 hours and for less than 1/3 of the price. I took my wife's mini-van back the next day and they even gave me a ride back to my house. This is the only shop I will go to from now on. HIGHLY RECOMMENDED!!!!!

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.