well they changed my window and now it's making and secondly I called for a windshield they came…read morebut unfortunately didn't have funds resscheduled and claimed they are not coming anymore they no longer wanted my business for one misunderstanding very rude and entitled!!!

had my window smashed in from a robbery and was able to get a quick quote by calling over. fair…read morepricing and was able to come 2 hours later to get it fixed. quick service, good quality. waiting area on either inside or outside. convenient car wash right next to the center. would recommend !

Quick response. Best price. Very convenient and easy to work with! Came to my location…read more Communicated morning of to confirm. Great experience and highly recommend!

I didn't end up going with this company, but the owner was so kind and explained to me the process…read moreof what to expect and a lot of information that goes into the vehicle. Thank you so much for your help and time!!

Absolutely horrible experience with Charlie's Auto Glass. I was told over the phone that replacing…read moremy driver's side window motor would take about an hour and that same-day service was guaranteed if I arrived before 3:30 PM. I got there at 1:30 PM and waited over THREE HOURS, only to then be told it was actually "first come, first serve" -- something never mentioned on the phone. When they finally worked on my car, the employee didn't even read the order correctly and started working on the wrong window, which resulted in my windshield being cracked. Then after installing the new motor, the window controls worked backwards -- pressing down makes it go up and pressing up makes it go down. Instead of taking accountability, they blamed the part instead of their installation. To make things worse, Mirka/Mirta was disrespectful and unprofessional when I was understandably upset. Wasted hours of my time, damaged my car, and handled the situation terribly. I would not trust this shop with your vehicle.

Not to trust, I scheduled a windshield replacement with your company, and I was assured that a…read moretechnician would arrive at my home the following morning. After waiting for several hours, I called for an update only to be told that you had no record of my service. Furthermore, the staff I spoke with were unprofessional and dismissive. Rather than offering an apology or attempting to resolve the error, they blamed me for a lack of confirmation and defended a clearly flawed scheduling process. Due to this poor experience, I have taken my business elsewhere, where I received both better pricing and professional service. I hope you will take this feedback seriously to improve your customer service and communication moving forward.

I can't believe I haven't left a review for our services we received on 2/23/23!…read moreWe needed the glass sliding replaced due to one of them being shattered by a projectile from our lawnmower. I went through all the research and was referred to the Glass Doctor of Miami. They were very professional and had some wonderful selections to choose from. They did a beautiful job.

Pricing is twice as much as other quotations.very arrogant. They must improve customer service.read more

This spot is 10/10. You get more bag for your buck. No other window place is better in Miami. The…read moreowner is super cool, the service is fast. Highly recommend. I was in and out in less than 45 mins. Just don't be lazy and break your own car window being lazy.

I received the Same day service, within the hour, at a reasonable cost. I'd recommend them, for…read moresure.

An Amazing experience from start to finish. Worked with my insurance agent and identified the…read morereplacement glass, ordered and installed the windshield within an expectable period of time.

From the owner: At Gator Auto Glass, we make auto glass replacement and repair fast, hassle-free, and convenient…read more Our mobile service comes to you—whether at home, work, or on the road—so you don’t waste time sitting in a shop. We work with all major insurance companies, and we work with every major insurance provider in Florida, ensuring a smooth and easy process for you. Our team is experienced, reliable, and committed to getting you safely back on the road as quickly as possible. Quality work, no hidden fees, and top-notch customer service—that’s the Gator Auto Glass difference!

Great customer service and amazing work! I only go to them for any of my windows that are broken or…read morethe motors stop working they are the best in the business trust me! You won't regret it, they also guarantee their work.

Today I took my father's vehicle to fix the power window motor. He was fast and meticulous. I will…read moredefinitely go back if I ever need any window, power window or windshield replacement.

Driving home from Tampa to Miami last year, a rock hit our windshield and caused a huge crack on…read moreit. We contacted our insurance company, who recommended Safelite. This location was closest to our home. Safelite didn't call us for 3 days, so I called them. It turned out that our insurance company gave them the wrong phone number for us and that's why we didn't hear from them. You would think Safelite would've called my insurance company to get the correct number, but they didn't. They did come out the next morning and did the reinstallation. The tech was nice and polite. I did want to say that we have not had any problems with the replacement windshield. Enough time and rain have gone by, and there have been no problems since. We would call them back if it happened again.

Don't use this company. They came weeks ago. Problem Nr. 1: they came with the wrong windshield…read more Prob #3: right windshield, but broke the cover behind the rearview mirror Prob Nr. 4: they ordered part, I drive 40 Minutes to their location. Guy puts it in and breaks the part above, that covers cables. They keep the part, promise to order it and have it installed within a couple of days. One week, two weeks - nothing. Problem # 5: I call them, no response, call my insurance, they get their customer service, one countries to help. Another attempt on my part - nothing. Prob #6: my insurance intervened again. Nothing. Prob # 7:customer service tries and makes promises. Prob #8: they schedule a mobile service to bring the piece. Guy shows up today with a windshield. He calls and they tell him the part was never ordered. So, what do you think? Will get this to the Better Business Bureau!

Top notch all the way around Professional, prompt and well…read moreworth it. Ariel and his team did a great job on my new Audi.

They always do great work, and I've already brought 3 of my cars here and they have always…read moredelivered. They have quality tints and materials and are pretty on the ball when it comes to the actual install of the tint itself. Depending on what tint material you choose, it can get somewhat costly, but the prices are pretty much in line with the market.

The passenger window of my Honda spontaneously shattered and after a quick search found JJ Auto…read moreglass. Decided to go with Julio after reading his reviews and glad we did. Julio responded super quick. Came to my house and repaired the window within a few hours of calling him. He was punctual, very nice and professional and reasonably priced. He cleaned up all the shattered glass and lift it as if nothing had happened. He even offered to fix the side view mirror which was also damaged. Glad to support a family owned business. Will definitely refer him and use him again if necessary.

If I could give JJ auto glass and Julio 10 starts I would. I called to get my windshield replaced…read moreand he was prompt to answer me, and also helped walk me through the process of calling my insurance company for coverage same day (he literally waited with me on the phone on the 3 way call he placed) He makes the whole process seamless and hassle-free. You can tell he really cares about his customers, and the quality of his work is unmatched. I wouldn't use anyone else. Lastly, he has a great demeanor. Friendly, upbeat, and just the kind of person you want to be around and do business with. Came next day and was in and out, job perfectly done. Everything was perfect!Thank you Julio and JJ auto glass!