I'm in the process of buying my first home. It's been the most exciting and most terrifying thing…read moreI've done in my life. After putting in an offer, the seller requested a 10-day due diligence period. It's short. Mark was available and spent at least two hours combing over a house on one of the ugliest thunderstorm days we've had in a while. Knowing I'm in the first time buyer boat, he was happy to point out everything as he went along. Because of his inspection and report I decided to run away from this particular property screaming noooooooooo. I've already found another option and I've already booked Mark to inspect.

Mark is thorough, experienced and explains his process and recommendations well. Competitive…read morepricing.

Tom An Inspector At Home Probe Was and Always Is Phenomenal!!! On this last purchase I facilitated…read moreas a buyers agent he went above and beyond to ensure my client understood what was going on with their house and also took the time not only during the inspection but after to provide my client and I further clarifications! He is always patient with the warmest smile and spirit!! This time out he was with a second inspector who he was training and that gentleman also had a great personality! When I use home probe I know I'm getting first class, industry leading, reliable service that I can call on even after the work is complete and that's what is important! You Rock Tom and The Home Probe Team!

I wasn't going to give a bad review but after reviewing the inspection report thoroughly, I really…read morecan't let this go. I paid for a home inspection with thermal imaging and specifically requested a walk-on roof inspection. The cost was approximately $574. The thermal imaging report has zero images of thermal scans of the house. Only one picture is in this section showing a digital thermometer sitting on a door frame. Not very helpful and not a picture taken by a thermal imaging camera. Despite this every page of the report has "WITH THERMAL" in the upper corner. I asked for a walk-on roof inspection three times. I explained the reason why during the initial quote, a second time before the actual inspection and then to the sales person after the time of the inspection. You need to look under the shingles for holes created during the siding process for the pump jack / scaffold nailers. After this, I received the inspection report with drone photos and the following verbiage: "Our inspection of the readily accessible roof system included a visual examination to determine damage or material deterioration. We walk on the roof only when is it safe to do so and is not likely to damage the roof materials. We look for evidence of roof system leaks and damage. We cannot predict when or if a roof might leak in the future." A DRONE CANNOT EASILY SPOT NAIL HOLES ON OR UNDER SHINGLES BUT A HUMAN CAN. THIS IS A COMMON PROBLEM WITH NEW CONSTRUCTION AND CAN COST THE HOMEOWNER A LOT OF MONEY IN REPAIRS WITHIN THE FIRST FEW YEARS. Yes, walking on a roof is dangerous and not enjoyable, but it is part of a home inspection. It may require special licensing and insurance but that is the responsibility of the inspection company and not the customer. If potential customers would like a flimsy report and a bunch of legal disclaimers to read, use these guys. If they want a home inspection done by a professional, go somewhere else.

I have engaged Pelorus for inspections on two occasions over the past few years and have been…read moreextremely satisfied with their services. Their assessments are consistently thorough and detailed. During my most recent inspection, Charlie Strickland served as the inspector; he demonstrated exceptional attention to detail and identified several critical defects. I highly recommend Pelorus, particularly Charlie, for inspection services.

Beware of Pelorus Upon our arrival to meet the inspector…read more He had already gone through most of the home. We asked how things were and his exact words the home is very clean, No issues from what he could see I ask about specific items and again No issues. It's a really good home. Here is what happened next.... We trusted this company to provide a thorough and professional evaluation of the home prior to purchase, but unfortunately, several serious issues were not identified in their report. Most notably, we discovered a rodent infestation in the attic, which poses both health and structural risks. (Rats & Flying Squirrels)This issue should have been clearly visible and documented during the inspection process. The presence of droppings, signs of nesting, damaged and chewed electrical wires and insulation. No mention in the inspection. We recognized Pelorus is not the expert with regard to rodents but we would expect any basic full home inspection would at least call out what was visible to the eye. There were also several active entry points for Rats, Squirrels, bats and other wild life, that were apparent upon further review by a pest control specialist. And our own eyes. In addition to this, we have identified other hazardous conditions that were not called out in your report: 1. Electrical Panel Risk? The panel was flagged by 2 different licensed electrician as insufficient and not in code due to 1. its history of recalls & a serious fire hazard, due to not having a surge protection or tripping feature. This inevitably will cause the unit to run "hot" and cause a potentially dangerous situation. This was a significant safety concern that should have been noted. 2. Master Bathroom Tub Not Sealed or mounted to Floor. This is very dangerous in that it is easily movable and could cause an accident while attempting to take a bath. This is a basic item that should have been observed and reported. Their reputation to provide "Certified & KnowledgeableInspectors" was not what we received. We trusted that they would stand by their brand & make this right. These oversights caused us considerable inconvenience and unexpected expenses. We trusted & relied on your expertise to assist us in making an informed decision about the property. However, the lack of attention to these critical issues has undermined our confidence in the home that we have purchased. We requested a formal response to the complaint, including an explanation of how these items were missed and what steps their company will take to address this matter. We also asked that they review their inspection procedures to prevent similar oversights in the future. We provided several photos for review. We had planned to make some small non structural changes to the home and then move in.... Well as we got into a few areas this is where these issues became blatant. We invited Roland out to the home to take a look at our concerns, he came out and spent the entire time looking for an opportunity to turn this story around and report us to the city inspector. Roland called me to not apologize for the oversight but to say I see your construction is larger than I expected. Send me a copy of your permit otherwise I will report you to the city. As noted earlier no plans for structural changes. They came out we showed our basic work and permits for replacing plumbing and Electrical only. Roland then sent a letter essentially giving us an opportunity to sign off on receiving $150 refund in exchange to sign off on dropping any further or future claims. Of course we did not agree. I'm not sure how they received 5 rating on google, my guess is folks just don't have time to bother with this fight. It's taken us at least 4-5 months to share our experience. I would definitely not recommend this company.

Our realtor recommended Sure Thing Home Inspections to conduct the inspection of our (now…read morepurchased) home. The inspector who came out was on time, very friendly, and knowledgeable. He responded to each of our questions and was very patient with us. We received an incredibly detailed report in record time. There were pictures and recommendations for each problem area listed which was very helpful. Sure Thing's attention to detail allowed us to make an informed decision on our home purchase and we will be sure to use them for all of our future home inspection needs. In this market, you have to move quickly and Sure Thing was right there with us showing up for an appointment on short notice and delivering the report well within our due-diligence period. We were so very pleased with Sure Thing and I know you will be, too!

Inspector was diligent and attentive to details. Appreciated the time he spent on our inspection…read moreand he did a good job communicating the results. We feel confident the inspection was thorough and could rely upon the results to move forward with our purchase. Highly recommend Sure Thing Home Inspections.

Used Total Home for 2 homes....one I purchased and the other I walked away from. They were…read morethorough, professional and super responsive! I appreciate them sooooo very much and gladly offer this recommendation!!!! You guys are the ABSOLUTE best!

Chris was excellent and thorough, explaining not only the things he found, but providing insights…read moreinto the way my home was constructed. Very much appreciated!

Great customer service I called to ask about having my…read morenewly installed water heater inspected and was informed that they do not do sole items inspections but Ms Lita was very kind to ask for pictures via email and confirmed that install was done correctly. This kind of service is what gets customers to recognize a business as a winner and will always have word of mouth recommendations and repeat business Thank you

Lucas has done our 10 month inspection and we were told today by the warranty rep "this guy is on…read moreit". Lucas will always be my go to on any inspection needs. He reminds me of the Drill Sergeant back in basic who inspected our rooms. Take care and be well!

Kobalt was very responsive to my inquiry and did a thorough inspection (great value). I highly…read morerecommend this company.

Kobalt provided me with a detailed home inspection list. He took the time to thoroughly inspect the…read moreolder home I was purchasing, asked relevant questions, and prioritized items that would need immediate focus. Prompt, efficient, and courteous service. All for reasonable price.

They were prompt, friendly, and knowledgeable. The only thing I can think of that keeps this from…read morebeing a 5 star review is the amount of detail in the report. Otherwise, I have no material complaints from this service.

Prior to me purchasing my home, Bill, his son and his daughter came out to complete my inspection…read more I thought I was getting great service because of the number of inspectors and his son used a drone. Turns out I was wrong . I had to mention items to Bill that were obvious issues (like a defective window and a bedroom door that would not close properly. Fast forward... we closed on the house and then find out caps were still on the master shower drain and the laundry room drain. Bill's son came and removed the caps (had to drill through one of them). Next, the roof over our basement door started leaking and there was a puddle in our basement everytime it rained, and our gararge is next to the basement entrance, so the garage wall had water damage which eventually turned caused mold. Bill's son took responsibility because his dad was out of town and no longer responding to my calls. Bill's son attempted to fix the roof and brought over sheetrock to replace the wall that had mold on it, however the roof continued to leak and the wall was never replaced. They both eventually stop answering and returning my calls. A lot of things were missed due to their oversights.