Outstanding work. The project came out perfect! Due to no fault of the contractor, had a few "bumps…read morein the road," the contractor improvised and made it work! I am very happy with the results.

Beware of Pelorus Upon our arrival to meet the inspector…read more He had already gone through most of the home. We asked how things were and his exact words the home is very clean, No issues from what he could see I ask about specific items and again No issues. It's a really good home. Here is what happened next.... We trusted this company to provide a thorough and professional evaluation of the home prior to purchase, but unfortunately, several serious issues were not identified in their report. Most notably, we discovered a rodent infestation in the attic, which poses both health and structural risks. (Rats & Flying Squirrels)This issue should have been clearly visible and documented during the inspection process. The presence of droppings, signs of nesting, damaged and chewed electrical wires and insulation. No mention in the inspection. We recognized Pelorus is not the expert with regard to rodents but we would expect any basic full home inspection would at least call out what was visible to the eye. There were also several active entry points for Rats, Squirrels, bats and other wild life, that were apparent upon further review by a pest control specialist. And our own eyes. In addition to this, we have identified other hazardous conditions that were not called out in your report: 1. Electrical Panel Risk? The panel was flagged by 2 different licensed electrician as insufficient and not in code due to 1. its history of recalls & a serious fire hazard, due to not having a surge protection or tripping feature. This inevitably will cause the unit to run "hot" and cause a potentially dangerous situation. This was a significant safety concern that should have been noted. 2. Master Bathroom Tub Not Sealed or mounted to Floor. This is very dangerous in that it is easily movable and could cause an accident while attempting to take a bath. This is a basic item that should have been observed and reported. Their reputation to provide "Certified & KnowledgeableInspectors" was not what we received. We trusted that they would stand by their brand & make this right. These oversights caused us considerable inconvenience and unexpected expenses. We trusted & relied on your expertise to assist us in making an informed decision about the property. However, the lack of attention to these critical issues has undermined our confidence in the home that we have purchased. We requested a formal response to the complaint, including an explanation of how these items were missed and what steps their company will take to address this matter. We also asked that they review their inspection procedures to prevent similar oversights in the future. We provided several photos for review. We had planned to make some small non structural changes to the home and then move in.... Well as we got into a few areas this is where these issues became blatant. We invited Roland out to the home to take a look at our concerns, he came out and spent the entire time looking for an opportunity to turn this story around and report us to the city inspector. Roland called me to not apologize for the oversight but to say I see your construction is larger than I expected. Send me a copy of your permit otherwise I will report you to the city. As noted earlier no plans for structural changes. They came out we showed our basic work and permits for replacing plumbing and Electrical only. Roland then sent a letter essentially giving us an opportunity to sign off on receiving $150 refund in exchange to sign off on dropping any further or future claims. Of course we did not agree. I'm not sure how they received 5 rating on google, my guess is folks just don't have time to bother with this fight. It's taken us at least 4-5 months to share our experience. I would definitely not recommend this company.

We had an unfortunate experience with this inspection company. We purchased a home that was…read morerenovated by the seller just prior to listing. After we moved in, we discovered by chance that the upstairs hall bathroom was still connected to the old plumbing system and had not been connected to the new plumbing system that was installed during the renovation. Luckily, one day after closing on this house, our exterminator was inspecting the crawlspace at the same time that the cleaners were running the hall bathtub and found the water to be gushing into our crawlspace (see photos). We notified the inspector and seller, who was able to send their contractor quickly to repair the issue. The inspector, Jack, was professional during our inspection but missed this abandoned pipe in our crawlspace and the water that would have gone directly into the crawlspace if he had run the bathtub. Unfortunately, this company is calling this a "latent defect" and denies our request for a refund of the $500 inspection fee. It is the responsibility of the inspector to check at a minimum that when a bathtub is run, the water is not draining directly into a crawlspace. We are super disappointed in the company's response as they are not taking ownership of this blatant miss and using fine print to avoid responsibility. My hope is that this does not happen to someone else who may not be as lucky to catch this huge issue so quickly!

We had a great experience with the company, Jonathan the Consultant and Sam the on job manager were…read moregreat to work with, the work looks great!

We paid $10,000 for our crawlspace to be encapsulated in 2023. I would think the key aspect of…read morekeeping the crawlspace dry is the dehumidifier. The one this company installed in 2023 quit working in 2024 after the one year warranty expired and I had to pay $1,000 to have another one installed. March 2025 the dehumidifier quit again. I called and they sent a technician out here and he said the company no longer uses those dehumidifiers. He inferred that they are of substandard quality and if I purchased another it would be quite expensive. He checked the dehumidifier and said my electrical outlet had switched it off. So, I paid an electrician to replace the outlet with one that doesn't automatically switch off. The dehumidifier continued to quit working. So, I asked an HVAC company to come and check it out. He said the dehumidifier is fills with water and cuts off because it isn't draining properly. He emptied it out and said it hadn't been correctly installed. He said it needed a condensation pump and the tubing needed to be replaced. I tried to reach someone at Crawlspaces and More and for weeks never received a return call. I finally received an email from Jim and he said he would come out and make sure the dehumidifier was on and charge me $200. I told them to forget it. I called a reputable company and they installed a very nice dehumidifier and replaced the door to my crawlspace. Ours was wood and rotted because it was decades old. They said Crawlspaces and More should have replaced it to thoroughly encapsulate the crawlspace. The new company installed a custom fit door that is air tight and sealed. I would not recommend Crawlspaces and More.

Swainco put gutters on my house 5 years ago for a very fair price. Recently, during a torrential…read morerain storm, I noticed a clog (we have a lot of trees). I called Swainco to ask for a recommendation on who might get to clean it out. I was told IT'S UNDER WARRANTY AND THEY'D DO IT FOR FREE! They came out within a couple of days and they inspected and cleaned all the gutters. In addition, they have since improved their topper product and installed a retrofit for me at no charge! I'm beyond thrilled.

We are very pleased with gutter installation by Swainco Gutters…read more Installers were professional and courteous. Area around house was left clean and new gutters look great! Joe & Pam...Stockbridge Ga

We couldn't be happier with Jacob and the work he did! His team came over and assembled a room…read morefilled with furniture. From the moment we started communicating, he was clear and he responded quickly. He was very communicative about the scheduling and let us know when he would be arriving with updates. And once he got to the house, he worked with such efficiency and knowledge, the job was done quickly! We couldn't be happier and we couldn't recommend him more highly.

Excellent Service - Highly Recommend! Edward from JACO…read moreFurniture Assembly was fantastic! He arrived on time and efficiently assembled a bedroom set for my grandson. Very professional and completed the work quickly with great quality. What impressed me most was that he accommodated us on short notice when the retailer's original assembly contractor was a no-show. Would definitely recommend JACO Furniture Assembly to anyone needing reliable furniture assembly services!​​​​​​​​​​​​​​​​

Nathaniel was very friendly and helpful. He was able to come out quickly to inspect my place. He…read morelooked at some spots where I suspected mold and put my mind at ease. I was ready to pay for testing, but he assured me that it was not necessary. Gave me some recommendations to prevent mold in the future.

Super knowledgeable, responsive and professional. Nathaniel was able to help out during a quick due…read morediligence processes allowing my family to feel safe with our home buying decision. Definitely recommend work with this great company for any home environmental needs!

I used Enrique to haul off dirt and grass from a driveway extension. He was great, communicated…read moreoften, dropped off and picked up when I asked, even though it was pretty much last minute. The driveway guys even put some wet cement in the trailer (it's a trailer, not a dumpster) and messed it up a little. Enrique had every right to be mad, but handled it very well. I would definitely use him again if I have a need!

Great experience and price. Delivered dumpster conveniently to driveway in the morning and picked…read moreup same day once filled.

These very nice folks came out today and installed my new 65 inch TV. They were very easy to work…read morewith actually arrived exactly on time and did a wonderful job. They took very good care of my TV, and the surrounding areas as well. The wiring looks wonderful behind the TV. I couldn't be more happy. I highly recommend their services if you need a TV or a chandelier or anything that might need to be hung.

They were fast to reply and got me scheduled quickly for the work we needed done. We had a 65" TV…read moremounted over the fireplace with a new power outlet installed so no wires are visible. They handle everything and were prompt and respectful of our home. We also had them install a 2 story chandelier, dimmer switch, garage lights, outdoor flood light and mount a security camera. Prices were very reasonable. I wouldn't hesitate to use them again. Highly recommend!