Part 1 of 2 Parts;
On Thursday, November 17, 2022, I contacted Ms. Mashelle Winters, job coach at Worksource Tigard Office #268 and have not received a response regarding the following. I must post my Complaint to Yelp because there are no managing officers listed on the Worksource Oregon website.
On 11/17/2022 I emailed Ms. Winters regarding the following disappointments with the services at the Worksource Tigard field office #287, 11950 SW Garden Pl. Suite 100, Tigard, OR 97223:
Dear Mashelle Winters, Tigard, Business and employment specialist, State of Oregon:
1.Thanks also for claiming to be a Career Counselor while what you do is explain the navigation of WORKSOURCE two complex websites and procedures while shaving off 10 minutes from all the sessions except for October 2022. Not appreciated.
1A. Thank you for calling me during the job networking session October 14 at 10:30 AM which was the session that you yourself scheduled for me and forgot that I was scheduled to be in session while you called me.
1B. Thanks for telling me you did not know the answer to my question about SNAP to STEP program income limits to stay in the program while studying and following the STEP program. On one or more more occasions, you told me that you did not know about the benefits and income limits (of your employer, WORKSOURCE) and directed me to call DHS instead of finding out for yourself. I did follow through and it took me a month of my time in September 2022 to get the answer. The DHS manager who finally called me back, also told me it was a very complicated system and he was not very clear on it either. He failed to o follow up with the requested documents that I needed, as the SNAP TO STEP website has NO details and suggests that the Customer call the office for information.
1C: Thank you for canceling my in person visit last Monday and claiming that you needed to cancel it because you were assigned to work at home instead. However, you have not scheduled me for zoom or in person appointment despite my repeated requests.
Reader: please note that next week has only three days of work because it is the Thanksgiving holiday week. This makes it much harder for me to keep in the SNAP to STEP program by having my monthly interview only during the last week, if at all possible.
2. Thanks for not giving me the monthly SHELL card, as previously offered by Worksource. Not appreciated.
4. Thank you Eman Abbas (I switched from Eman Abbas to Mashelle Winter after the fiasco, as described in the points below) for telling me there are very few positions in Technical Writing, that they are hard to get and that they do not pay well. All this was said to me during my initial online meeting in 2022, and while you had a shadow employee on the line for training (who is also an immigrant of your same culture and language).
Thanks for mis-spelling your educated advice into the online form that you used.
Very Sincerely Yours,
Gabrielle J Strassmann read more