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5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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5 years ago

A great work environment! Very friendly staff and a responsive customer service. Would highly recommend.

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Crumpley & Crumpley

Crumpley & Crumpley

(9 reviews)

I hired Jennifer to represent my uncle. At first, she sounded promising. Stold us the job would…read moretake "about 12 hours," welcomed my help as his niece, and even asked my profession (I told her I'm in accounting). She said, "Good, now I know who I'm dealing with." I organized and prepared all his documents, condensed everything into simple summaries to save time and money, and expected a professional, efficient process. Unfortunately, that's not how things went. * Missed deadlines and ignored emails: For about two months, she said she would send the proposal to the opposing party but never did. I had to follow up weekly, and when she finally replied, we were billed for those communications. * Clerical errors billed to us: She made repeated clerical mistakes in filings and correspondence, which we then had to correct, yet we were charged for her time fixing those errors. * Avoiding responsibility instead of correcting issues: When we pointed out inconsistencies and errors, she began emailing about withdrawing as counsel rather than addressing our concerns. * Poor preparation for court: She never briefed my uncle before his hearing and instead texted me during the hearing with instructions on what to tell him, such as "STFU". English is his second language yet once the concerns were raised she insisted she would only meet with him alone and refused to allow me to interpret, making communication nearly impossible, which is ILLEGAL. * Communication breakdown after we raised issues: Once we brought up her mistakes, she stopped dealing with me directly, even though she had previously approved my involvement and told me she was glad someone detail-oriented was helping. Because of these issues, we now have to hire a new attorney to get caught up and fix the mess left behind. This caused unnecessary delays, stress, and extra expense. We plan to file a complaint with the State Bar regarding our experience. I'm sharing this review so others can make an informed decision, get every promise in writing, confirm timelines and billing in advance, and read other reviews carefully before hiring. (Once we decided to change attorneys, I reviewed and questioned several overbilled or inconsistent charges, and as a result, I received a partial refund.)

Jennifer Crumpley was amazing at a very difficult time in my life. She answered a call with no…read moreappointment and spent the next half hour answering my questions about litigation that I had been going through for years. She expected nothing in return and a huge weight was lifted off my shoulders. I highly recommend her for any of your family law needs!!

Impact Complex Financials

Impact Complex Financials

(14 reviews)

100% 5 stars. I've been using impact for the past few years, and they always take care of me. The…read morelast couple of years I was a bit late on submitting my taxes and they filed an extension on my behalf with me even asking. If you're looking for a tax guy that you can rely on- Christian and is team are the goats. I'm sure I'll still be with them when I'm old and gray.

6 out of 5 STARS ***** 11 out of 10 STARS *****…read more This guy is GOLD!!! Mahalo Christian for all the answers I was looking for... I've been struggling to find answers for my tax situation. I've been doing my taxes for the last few years, but will eventually need to create a new tax structure to accommodate growth and eventually find a tax firm to take over when time is becomes more of a premium. I found Impact Complex Financials on Yelp along with a 5 other tax firms. I picked the top 5 highest rated businesses in my area and reached out to all of them. Only one had clear and concise communication with a follow up and did not charge ridiculous fees...take a guess who was the clear winner = Christian from Impact Complex Financials Christian is a sharp young gent; punctual, professional, well spoken, knowledgeable and most of all honest. That gut feeling when you run into a good, decent human... According to his website he is a Certified Management Accountant and an Enrolled Agent as well...brilliant! I had a new client consultation with him and he answered all the questions I had without hesitation and also gave me an honest breakdown of my situation. I will most definitely be referring people his way. Be sure to visit his site. https://www.impactcomplex.com/ Also be sure to check him out on Instagram, so many useful and educational videos. https://www.instagram.com/chrisedoria/ Cheers!

Workforce - employmentagencies - Updated May 2026

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