Super disappointed with the ownership. We cancelled our membership in February since we weren't…read moregoing anymore. We left a message and no one called us back. Then after reopening due to COVID, they started charging my credit card again. I get my statement and see they charged me and they said I had to go in and sign a form to cancel. So I go in and sign the form then they charge my card again for the next month. I talk to management and they said "sorry, you when you signed up for your membership you said you understood the cancellation policy". Plus, the place is super old and in shambles. The indoor tennis courts get puddles from leaks and the whole tennis court area smells like mold and because it is growing all over the walls behind the curtains. The price to play tennis here is such poor conditions is absurd!

Aging and dated facility, lacking adequate heat for both the members and staff. Staff has to endure…read morea bitterly cold lobby. I've seen them wrapped in blankets behind the front desk. Locker room is spacious but cold. Good luck getting hot water from the sink faucets. 2 of the 4 recumbent bikes need batteries (no read-out display) and the other two have loose seats, so you have the constant feeling of sliding and loosing your seat traction. The weight machines are great and offer a well rounded workout. And, there is a variety of stair-master and treadmills. There once was a sauna in the men's locker room but that is just a closet now. As for the free weight room; take a testosterone pill and put in your earplugs before entering.

I recently signed up for a membership for my husband and I at this location and went in for my…read morefirst time on Thursday. I was told my husband and I had late fees from 2020 that we needed to pay. I informed the manager there that I went into the Bay City location at the time I canceled to tell them I was moving and closing my bank account and it all should have been settled. Instead, I received another charge as well as a late fee. The manager was very rude and told me I had to pay the fees, regardless of the fact that I was charged after I had cancelled. Instead of waiving a fee and keeping customers who would be paying the monthly charges for the next however years, he lost 2 customers. I even politely told the manager to have a nice day on my way out, to which he didn't find it necessary to reply to. Very disappointed in the level of customer service and in this business as a whole.

From the owner: At Planet Fitness, we believe We're All Strong On This Planet™. No two members are the same - their…read moregoals, routines, and reasons for working out are different - but the one thing they all have in common is their strength. With 2,900+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Very disappointed that this location doesn't monitor the 30 minute workout area. It's frustrating…read morewhen I come for a quick workout that this area is consistently filled with individuals who will sit on a machine and not even think for a moment those trying to use the circuit - and the staff repeatedly does nothing about it. I decided to give PF a try again this month, but canceling my membership because of this.

Don't allow phones on the gym floor, maybe some of us that are there to workout can. You're not…read morelosing weight or getting in shape text

I went here on Saturday morning and I was very impressed with the facility. First off, the staff…read morewas so friendly and understanding that I've only done Purre Barre once prior to this class so they didn't push me too much. Second, they recently moved into a new space the night before and they handled that so well. They didn't seem frazzled at all by the move. They even had gluten free snacks post workout. The workout is great and it really challenges you!

This was my first experience taking a Pure Barre class and it was fantastic. All the staff was…read morefriendly and helpful, from Nancy at the front desk, to the instructor Holly, to other teachers who were simply taking the class. I've taken barre classes at Baltimore Pop Physique for 2 years and had yet to find something comparable until now. The pace of the class is fast, but easy to follow. I got a great workout and left feeling refreshed. Holly is a wonderful instructor, really knows what she is doing. Chantelle is another instructor, and even though she was taking the class herself, she made a point to help me out and make sure I understood the exercises. Note: new customers get a free class with their first paid class.

I'm a fitness professional from the land of boutique fitness studios (Portland, OR). I was very…read moreskeptical of this place since I've been to some really amazing fitness studios in NYC and Portland. So imagine my surprise when I set up a time for a PiYo (pilates-yoga flow) class here. The space is large and very well maintained and clean. (God, I love clean, I hate when you're in down dog and spy a hair cluster that sweeping missed). Lovely space. Good class selection. Seriously, if this were on the coast, users would probably pay $150+ a month to join. I've been to one class, hope to get in one more, but from one pro to another, Sarah Fechter has a good thing going. Keep it up and keep giving Saginaw a place to get their fit fab on. The only thing preventing me from giving it a full five stars was the reservation system. I found it really odd that FB posts/replies were how spots were reserved. They would probably be better served transitioning to MindBody or MYiClubOnline for class reservations so you don't have to wait for a FB reply to see if you're in or not.

I've been to Sarah Fechter doing Zumba even before there was a studio! I love Sarah and the was she…read morepersonalizes with everyone. If you're new to a class, the instructor notices and introduces herself right away. The classes are taught advanced and modified so no matter your speed, it's an amazing workout! There's new "swag" all the time so it's not the same t-shirt every week! Love love love SFF, it's my home away from home

Awesome place to go workout or take a fitness class, they have many to choose from. Owners are so…read morefriendly and they always are greeting everyone with a smile. I absolutely love the Zumba class!!

I just finish a successful Body Challenge. The classes and instructors were great during this 6…read moreweek challenge. I feel so much better meeting my weight loss goal that I'll continue going to their classes and eating better to keep it off.

It's unfortunate that I am having serious issues with Seung-ni Fit Club, as before these problems…read morestarted I would have given a much higher rating. Alas. Basically, Seung-ni had to close down one of their Saginaw locations due to financial reasons. This is totally understandable, but they only provided a few days notice before the location closed, and are not providing adequate and fair compensation after imposing this large inconvenience. For those that had their home gym closed suddenly, we were not charged for the June membership. Yes, this is great, but what I really want are the classes that drew me to Seung-ni in the first place and what I am paying for: the kickboxing classes. I went from having an opportunity to take a kickboxing class nearly every day of the week to only being offered 3, two of which are on Tuesday (my muscles cannot do 2 of those classes in one day, plus one is at 5:30am), and the third on Saturday, when I am either away on the weekends or spending time with friends and family. Obviously, I was upset for being charged over $50/month for services I no longer receive and utilize. I emailed management multiple times trying to talk with someone and see if there were other forms of compensation that could be taken so I did not feel cheated, and never received a response. Eventually I reached out on facebook, and have now been receiving messages from a staffer, none of which are helpful. At this point I am so fed up with the business that my desire is to break my annual contract, but they flat out refuse to entertain the idea; Seung-ni obviously just wants to continue to take my money despite having a grossly unsatisfied customer. I am sure that people benefit from this gym membership, but to me they are not coming across as a business that has the customers best interest at heart, and for that I cannot in good faith recommend them to anyone. I really am bummed about this experience.