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    Woonfabriek Amsterdam

    2.6 (10 reviews)
    PriceyFurniture Stores
    Open 10:00 am - 5:30 pm

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    11 years ago

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    Piet Klerkx Wonen, Slapen en Design

    Piet Klerkx Wonen, Slapen en Design

    1.0(1 review)
    0.1 kmZuid Oost

    The worst customer service I've come across in a long time. I'd give no stars if I could. I…read morepurchased a bed from here on January 6th. I was told to expect delivery in Week 10 of this year. Without any notification from Piet Klerkx (I tracked the order online myself), my order got pushed back to Week 11. I reached out to them for an explanation of the issue and to see if Week 11 was guaranteed. I was told they'd be reaching out to the supplier to confirm delivery but of course no one got back to me. I checked again this week and my order has been pushed back to Week 14!! Again with no notification or consideration that people like me are moving into completely unfurnished homes and need to be able to plan accordingly. What made it worse was that my friend also purchased the SAME BED, on the SAME DAY with me and his bed is being delivered next week! When I wrote to Piet Klerkx on this directly, this was their response: We are sorry to hear that you have not heard from us, we expect your bed about week 14 With kind regards, Angelique Klerkx Customerservice Piet Klerkx I called in today and was told that my bed was NOT EVEN IN PRODUCTION YET which as may well be a spit in the face. They obviously couldn't care less about their customers or their experience. I would not do business with PK again or recommend anyone to do so either. For the money you'll spend and the additional headache that comes with their "service", go with another company.

    IKEA Amsterdam

    IKEA Amsterdam

    3.0(46 reviews)
    1.3 kmZuid Oost
    €€

    Wat een enorme teleurstelling is dit geweest…read more Wij hebben voor ongeveer €15.000 een keuken gekocht bij IKEA. Je verwacht dan toch dat levering en installatie professioneel geregeld zijn. Helaas begon de ellende eigenlijk al vóór de levering. Verkeerd advies bij het bestellen, onderdelen die niet waren toegevoegd, dingen die later weer omgewisseld moesten worden. Oké, kan gebeuren -- dacht ik nog. Maar toen kwam de levering. Op de dag van levering hadden we vrij genomen. Bleek er geen lift geregeld te zijn (terwijl dat wél was afgesproken). De keuken kon niet naar boven. Ondertussen stonden onderdelen in het systeem als "geleverd" terwijl ze er helemaal niet waren. Daarna begon het eindeloze bellen en mailen. De installatie die 1 à 2 dagen zou duren, heeft uiteindelijk bijna vier maanden gesleept. Elke keer kwam de monteur en ontbrak er weer iets. We moesten zélf continu schakelen tussen IKEA en de montagepartner. Alsof wij projectmanager waren van onze eigen keuken. Wat mij nog het meest frustreert is de klantenservice. Er werd vaak gezegd: "We komen hierop terug", "Dit wordt opgepakt". Maar je moest overal zelf achteraan. En uiteindelijk werd het dossier gewoon gesloten, terwijl er helemaal geen oplossing was. Na al die maanden gedoe heb ik voorgesteld om het voor €500 af te ronden. Op een project van €15.000 lijkt me dat meer dan redelijk. Zelfs dat werd afgewezen en verdere communicatie werd stopgezet.

    Dishwasher Soderboda. No program will start. After it tries to initiate any program a few times, an…read moreE1 error is displayed. There is NO information about any error in the booklet. Based on own research on chatgpt, an error E1 normally is linked to water supply. Can't be the installation, cos the 1st month it worked just fine. Called Ikea to see what we can do, they said a technician can look at it, but of course it is a 3rd party, CE Repair Services. So far, disappointed company to work with. The earliest appointment was in 3 weeks after I 1st contacted them. The day arrived when the technician should come by, and in the morning of that same day, they cancelled my appointment. So I have to do a new one, this time in 2 and a half weeks. The overall experience with Ikea is quite poor. It is your device that's broken, you should be doing all the administration to get it fixed. Avoid Ikea, and if you can't, avoid this dishwasher.

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    Woonfabriek Amsterdam - furniture - Updated May 2026

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