Wow, I was kind of impressed with the size in here. They have a reasonable amount of shops in here…read moreto browse through. It has everything you need regarding furniture, kitchen and bathroom items. I can't speak for the service for every shop but we definitely had a positive experience in the the furniture shop called Room 108. I was also pleased to see how much they upgraded the shops. The inventory improved significantly. The only con it's not an ideal place to dine for lunch or dinner. They have a few small sandwiches places but that's about it.

Great Experience and Service with SYLVIA from Woon Express XL in Amsterdam Zuid-Oost. My son is a…read morestudent in Amsterdam, and was moving into his new apartment, since we are from the USA, the bedding sizing is different from the Netherlands, we were getting confused in other stores, without any help. We walked into Woon Express, we met SYLVIA, she is the best, she spent time with us, understanding our needs, we showed her pictures of the apartment, and SYLVIA took her time and help us find quality Bedding, Towels, Pillows, and more. We walked out with everything we needed to set-up my son's new apartment, it is was great, we did it all in one trip, SYLVIA was wonderful, the best. The selection at Woon Express is excellent, better quality than most other stores, for you fellow Americans, "think Bed Bath and Beyond". I highly recommend Woon Express, and definitely, you need to ask for SYLVIA, she will be extremely helpful, and will provide excellent customer service for your purchase. Great Experience and Wonderful Service, we are most happy with our purchase, thank you, cheers! Mike and Jacob from Kansas City

The worst customer service I've come across in a long time. I'd give no stars if I could. I…read morepurchased a bed from here on January 6th. I was told to expect delivery in Week 10 of this year. Without any notification from Piet Klerkx (I tracked the order online myself), my order got pushed back to Week 11. I reached out to them for an explanation of the issue and to see if Week 11 was guaranteed. I was told they'd be reaching out to the supplier to confirm delivery but of course no one got back to me. I checked again this week and my order has been pushed back to Week 14!! Again with no notification or consideration that people like me are moving into completely unfurnished homes and need to be able to plan accordingly. What made it worse was that my friend also purchased the SAME BED, on the SAME DAY with me and his bed is being delivered next week! When I wrote to Piet Klerkx on this directly, this was their response: We are sorry to hear that you have not heard from us, we expect your bed about week 14 With kind regards, Angelique Klerkx Customerservice Piet Klerkx I called in today and was told that my bed was NOT EVEN IN PRODUCTION YET which as may well be a spit in the face. They obviously couldn't care less about their customers or their experience. I would not do business with PK again or recommend anyone to do so either. For the money you'll spend and the additional headache that comes with their "service", go with another company.

I love this new addition to the Utrechtsestraat. Some nice Scandinavian touch for everyone's home…read more Besides big furniture, such as couches and tables, they have a nice selection of pretty cool small things for your house. You can also find some good gift ideas here for that decoration-lover friend. The prices are reasonable, cheaper than comparable shops (such as Droog). Currently they have some discounts.

Wat een enorme teleurstelling is dit geweest…read more Wij hebben voor ongeveer €15.000 een keuken gekocht bij IKEA. Je verwacht dan toch dat levering en installatie professioneel geregeld zijn. Helaas begon de ellende eigenlijk al vóór de levering. Verkeerd advies bij het bestellen, onderdelen die niet waren toegevoegd, dingen die later weer omgewisseld moesten worden. Oké, kan gebeuren -- dacht ik nog. Maar toen kwam de levering. Op de dag van levering hadden we vrij genomen. Bleek er geen lift geregeld te zijn (terwijl dat wél was afgesproken). De keuken kon niet naar boven. Ondertussen stonden onderdelen in het systeem als "geleverd" terwijl ze er helemaal niet waren. Daarna begon het eindeloze bellen en mailen. De installatie die 1 à 2 dagen zou duren, heeft uiteindelijk bijna vier maanden gesleept. Elke keer kwam de monteur en ontbrak er weer iets. We moesten zélf continu schakelen tussen IKEA en de montagepartner. Alsof wij projectmanager waren van onze eigen keuken. Wat mij nog het meest frustreert is de klantenservice. Er werd vaak gezegd: "We komen hierop terug", "Dit wordt opgepakt". Maar je moest overal zelf achteraan. En uiteindelijk werd het dossier gewoon gesloten, terwijl er helemaal geen oplossing was. Na al die maanden gedoe heb ik voorgesteld om het voor €500 af te ronden. Op een project van €15.000 lijkt me dat meer dan redelijk. Zelfs dat werd afgewezen en verdere communicatie werd stopgezet.

I was very impressed with how helpful the staff was in each department. I thought the service was…read morevery good. However, I was very disappointed with the selection of wardrobe closets. The colors are truly sad. They must of had several different types of color greys to choose from or colors that were bland. The sky is always grey here, so therefore the People in NL doesn't need several types of greys to choose from. I would strongly encourage Ikea to please step up their game and improve their selection of wardrobe closets and colors. The doors are completely hideous. I am sure they can do better then that for their consumers. In addition, I wish they were more environmentally friendly, by increasing their standards when it comes to inventory. Let's do quality over quantity.