Professional and thorough care, excellent staff, and customer service. Easy phone access.read more

I have been a patient of Marietta Dermatology for over 25 years. I have come annually for a full…read morebody exam resulting in your doctors catching and treated a couple of troubling pre-cancers with Mohs surgery. I am very grateful for that. Today, when I went for my annual body exam, I was told not to undress, but to simply remove my top as I would only be examined above the waist, with the below the waist exam to be scheduled for six months later. Although Onyx did a heroic job of trying to convince me that this was medically prudent and necessary, she was not able to convince me that this was anything but a marketing decision. I find that very troubling. When I go to my retina specialist, I expect and receive a full examination of both eyes. When I go to my dentist for cleaning and an exam, they don't merely clean and exam the upper teeth with the assurance that they will get to the lower teeth in six months. I cannot fathom why, other than acting on the advice of a marketing consultant, you would adopt this new and bewildering scheduling. If it's a matter of profit for the practice, I would far prefer that you charge me double to do a full, thorough exam rather than putting me through the aggravation and inconvenience of having to come twice for half an exam each time. At the time of the initial appointment, I had itching behind my knee, but it was not addressed because the lower body inspection didn't happen. Two days after my appointment with Onyx, I developed a serious fungus rash on the back of my knee. Because of knee replacement surgery, any infection there is concerning. When the pathology report came back for the skin on my arm that Onyx removed, it was level zero Melanoma. I said to Onyx that I was just damned lucky that spot had been on my arm and not my leg. Her response was that if it had been, they'd have found it on my next appointment which would have been six months later. Yet she assured me that the level zero Melanoma was an urgent issue that must be addressed immediately. I trust you can understand my confusion at the urgent need for surgery vs. it being perfectly okay to delay catching and treating Melanoma had it been on my leg. Because of the mixed messages I received from Onyx, I decided to do the prudent thing and get a second opinion. When I came in to pick up my records, the gal said that you had canceled my surgery with you and that I could contact the Mohs surgery center to have them do it. Frankly, Dr. Camp, that felt like a dismissal. I have lost confidence in your practice and wanted to give you the courtesy of letting you know why you've lost a loyal patient of over two decades. And for a follow up, because I sent them this letter and delayed surgery with them until I got my second opinion, I got a tersely worded letter from them telling me I had 30 days to pick up my records and find another provider. That feels an awful lot like patient abandonment to me. But, jokes on them, I would not have gone back there anyway.