#1 - LOVE HWI stores! Small business owners who put a caring and personal touch on their service…read more This hardware store was exactly that. My daughter and future son in law moved nearby and we'll definitely come back for anything they need. Good prices and friendly service!

The man that helped my husband went above and beyond and figure out the problem in no timeread more

I will never use them again, I brought in a screen door to be fixed on 5-18, after about 3 weeks I…read morechecked on it they still had it in Morton, they told me they had to take to Peoria, so I said ok, after about a month I went in to check on it again, than they told me they have been busy but will be done soon. So some time went by so I decided to check again now the end of July, so in a 3month time frame no phone calls at all. I want in last week the person waiting on me told me it was ready and he would have it brought back over, I went in today 8/9 door was Back but not fixed so about 4 months later no calls and still now no fixed door. Vary poooooor service, I live in Morton but I will never use them again worse store ever. If I could leave a no star rating I would or I would make it a minus star.

I bought a new stihl chain saw I used it for one hour the next day I couldn't get it to start I…read moretook it back to the store Ben kept it for 13 days I called him and told him to fix it today or give me my money back he called me a couple hours later and said it was fixed I took it home tried for an hour couldn't get it to start I offered my neighbor 100 dollars if he could get it to start after an hour or so of trying he couldn't get it to start so not only do they sell junk they lie to you when they say they fixed it for you.