I was very pleased on how quick and responsive they were. They will be my go to wrecker service…read morefrom now on. Plus he shared his knowledge of auto mechanics that he recommended in the area. Highly recommend.

I would highly recommend this company to others looking for a tow truck near by rear her than…read moreTim's. I had thought it was Wells and then someone with a Woods Towing Truck had shown up instead. He proceeded to tell us that it was basically one company which was fine we were just checking to see that it was who we were waiting on. All in all after calling them we were told it'd be about 15-20 mins. He got there in 15, got my car up and away from there in 5, and back to our desired location in less than 10. This was a great experience. They were responsive, prompt, and very kind and respectful. I would use their service again if ever needed.

Was very very helpful and quick to respond. He got there within 20-30 min and worked hard to get…read moreour van out. He was there over an hour helping us and made sure we were on our way before leaving. Very helpful and very reliable and would use him again if ever needed.

Very professional and affordable!! He text me once the car was dropped off as well. Highly…read morerecommend!

They came to save the day in less than 30 minutes! Cost was…read morereasonable and the service provided was professional and friendly. Highly recommend using this company!

Dean, the owner, answered the phone after-hours & was very helpful & quick to respond to our need…read more Would definitely use them again.

I have a 5th wheel that I needed to get from one place to another and called James. He was very…read morecourteous and even though it was a Friday late afternoon on December 30th of 2022, he agreed to tow my 5th wheel that evening. He is knowledgeable, professional and just an all around hard working good guy. He charged me a nominal fee and I was very happy with his service. I would recommend James Reed Towing to my friends, family and anyone out there reading this review.

When I called and explained what I was needing which was a tow service they were prompt with…read moregiving their service and taking care of my needs. I was in the process of trying to take care of my daughter and grandchildren at a long distance since we live multiple miles apart and when you don't know the people helping your children in need its very important everyone involved does there part and this company did as expected. Thank you so very much!!

I saw another review that said he was honest. Very true. I had a great experience. He moved from…read morehis original location across the street but don't worry his placed is well branded so you can find it. This is great local business to support so bring your cars and trucks by. Jeff Simpson personally helped me with a shift control issue that was not allowing my accessories to turn off and so it was running down the battery. He also kindly hooked up my fog lamp back up for free. I had great service. I will be bringing all my cars here.

Very honest and good on there word I would definitely recommend this place and ppl great atmosphereread more

I got assigned this company through roadside assistance. I submitted the request at 10am, and they…read moresaid it would be 1-2 hours, which I thought was fairly normal. A little after the 2-hour mark, I called to check in. The guy I spoke with was nice and said they were busy and it would be another hour. I told him no problem. After waiting another 2 hours, I called again and got sent straight to voicemail. I called 9 more times, all spread out about 10-20 minutes apart, with no response. After waiting over 5 and a half hours total, they finally told me they weren't able to do the job. I don't know if this was a one-time issue or not, but I personally wouldn't rely too much on this company for timely or dependable service.

This guy was amazing and went the extra mile. I can't tell you how much I appreciated your…read moreservices and I'll definitely recommend you!

My experience here came in three steps, and somehow a dead car turned into one of the funniest and…read morebest towing experiences I've ever had. STEP 1: AAA -- "They'll be there in 15 minutes." My engine quit while I was on the road in Decatur, so I called AAA. They told me a tow truck would arrive in about 15 minutes. Minor problem: apparently there are NO AAA tow trucks in Decatur. The closest available truck was coming from Springtown, about 20 minutes away. That's obviously not the towing company's fault--that one's on AAA. Unless they've recently added teleportation to the roadside-assistance package, that 15-minute estimate was a little ambitious. STEP 2: I meet Tim. Shortly afterward, I get a call confirming everything and realize I'm talking directly to Tim. Tim is a character. He's funny, direct, a little gruff, and probably pretty easy to take the wrong way if you're expecting the polished corporate customer-service voice. I got a very distinct feeling that AAA customers may have caused this man some emotional damage over the years. There was definitely an undertone of, "Okay... what kind of situation has AAA sent me into THIS time?" Once we talked for a minute, though, I thought he was hilarious. We confirmed everything, laughed a little, and his truck was headed my way. STEP 3: Enter Greg. Greg shows up--and it turns out he's Tim's son. Super easygoing, friendly guy. He had my vehicle hooked up in what felt like three minutes, which was especially appreciated because it was FRAMING HOT outside. At that temperature, I didn't need a towing experience. I needed air conditioning and possibly a rescue mission from the surface of the sun. Greg got everything loaded and took me exactly where I needed to go. But here's where this went from "good tow company" to five-star experience: Greg actually started looking at what had happened to my vehicle and identified what he believed was causing the problem. He took pictures, showed me what he was seeing, and then showed the technician at the Ford dealership when we arrived. He may have legitimately saved me $1,000. That's WAY beyond "hook car to truck, drop car off, collect money." And as a bonus, the tow truck was actually clean! We're grading on the tow-truck cleanliness scale here, not the Four Seasons, but still--I was impressed. So the final score: AAA's estimated arrival time: 2 stars Texas summer heat: 1 star (absolutely unforgiving) Tim's personality: 5 stars -- but maybe give the man 30 seconds before deciding whether he's mad at you. Greg: 5 stars The actual tow: 5 stars Potentially saving me $1,000 because the driver actually knew what he was looking at: PRICELESS. If I'm ever unfortunate enough to need another tow around Decatur, I already know who I want coming to get me. Hopefully next time it's not standing-on-the-surface-of-the-sun hot... and Tim hasn't just gotten off the phone with another AAA customer. Easy 5 stars, if you can take a joke! #shopLocal

I needed a jump start and Tim's did come out but the driver had no tools and used mine to access…read morethe battery, and then the $90 charge seemed excessive for about 15 minutes work.

If a towing experience can be top notch, the service from Yanez is it. They quoted a reasonable…read moreprice. They are professional and friendly to work with! Highly recommend.

From the owner: No matter where you are, our towing assistance arrives quickly, to get you're vehicle safe to it’s…read moredestination