Do not go. They will give you the run around. No…read morewarranties. And will give you a price and change it! NOt recommended!

We found New England Auto Sales almost 10 years ago and have purchased 6 cars from them!!! I have…read more100 % total confidence in Brad, Josh and John. At one point, I asked Brad about a car he had just purchased. He said he needed to check it out first because he needed to identify what was wrong with it. I called back and eventually he said there was something wrong with the car that he couldn't identify therefore he wouldn't sell it to me. We then found something better! We've been back for service and I totally trust that if something needs fixing, they will fix only that thing and charge me fairly. Brad just showed me an issue the BMW dealer suggested I get fixed and explained the concern. I drive 120+ miles round trip in my daily commute. This type of peace of mind is priceless. I recommend New England Auto Sales without reservation.

I purchased a 2018 Q50S with 39k miles for my daughter from Jason. The vehicle was in excellent…read morecondition, had relatively low mileage, yet was being offered for a notable amount below retail. When an educated and savvy consumer sees that, he/she has to assume that there may be significant issue(s) with the vehicle and/or there will be substantial add on fees. I called the salesman, Jason, who was immediately upfront that the Q50 has a rebuilt title. He informed me the car belonged to one of the Choice Motor Car mechanic who had originally purchased it at an auction and repaired it to where he felt safe using it for his own family. Having done research I was aware that a rebuilt title doesn't necessarily mean the car was wrecked badly. I used the VIN to find the auction document online which illustrated pictures of the vehicle when auctioned. The vehicle sustained minor cosmetic damage but was 'totaled' mainly because the point of contact triggered the airbags to be deployed. The vehicle was in the possession of Harte Infiniti dealership and had just been certified. Airbag deployment is catastrophic to a vehicle being sold at an Infiniti dealership. That explains why it was 'totaled'. I made an offer to Jason and we agreed to a price. He was upfront about the documentation fee and advised me that there would be a 60 day warranty on the vehicle. We drove 90 miles from NY to the dealership. I throughly inspected the vehicle and brought my own OBD scan tool. The vehicle had one outstanding code for a minor issue (temp sensor) which I was surprised to see. You'd think they would have taken care of that prior to putting the car on the lot being that the car was owned by their mechanic. Didn't make much sense since the rest of the vehicle was immaculate. Maybe it was an oversight. Anyway, Jason discounted the small cost of replacing the sensor. The car appeared to be very well cared for. The previous owner (dealer mechanic) was present at the time of sale and was upfront about what repairs he made. I saved 5k buying this car with a rebuilt title, I used 2k of the money saved to buy a 3 year exclusionary full warranty from Jason. (Very important to only buy an 'exclusionary' warranty, all others are not worth it) My daughter plans on keeping the car for many years so a rebuilt title won't mean so much. It's won't be such a major factor when the car is really old. Jason was very responsive during the whole process, including post purchase. The only issue was a delay in the vehicle registration which was apparently due to a clerical issue by the DMV service provider. Jason was responsive throughout and the issue was eventually resolved. I had the vehicle inspected by my local Infiniti dealership as well as my own mechanic. Both stated that the car was in exceptional condition. They confirmed that there was no apparent structural damage and that the initial accident damage the car sustained appeared to be mostly cosmetic, aside from the airbags. All the fluids and filters were clean and the car had brand new tires and brakes. I just had to change the coolant temp sensor. We are happy with the purchase. The key to buying a used car is being educated and exercising due diligence. Also, do not associate with a dealership that is not forthright or accommodating. Choice Motors was upfront with the vehicle history, but I also did my own research and verification. (As illustrated in photos) Have an understanding of what you are buying. For example, a Japanese sedan with low miles is a much lower risk than a Italian or German sport sedan with over 100k miles on the clock. It's also critical to deal with a salesman that has integrity and provides great customer service. But regardless, always inspect any vehicle you are purchasing and look into it's history. I would definitely highly recommend Jason from Choice Motors!

Choice Motor Car is the real deal. They made things right even though I bought the vehicle in…read moreNovember 2024 and the 3000 mile warranty had long expired. There was an issue that MAY have not been addressed before I drove the car off the lot and many months later I brought it to the general manager's attention. Technically, Choice Motor was not responsible for ordering the part and installing it FREE OF CHARGE, but they did! I love my 2020 Kona and I haven't had any mechanical problems! Thank you for your service and willingness to make this right. I would definitely buy another vehicle at Choice Motor Car if the need were to arise!

I was quite nervous purchasing a vintage Jaguar as I am not a mechanic. I was so impressed speaking…read morewith Joe and Dean Cusano. Once I spoke with them I decided to take the chance on a 54 year old car. I had only seen pictures of it online. Dean prepared the car for me so that I could drive 400 miles from their business to my home in VA. They treated me like I was family. They immediately got back to me with the answers to all of my questions. Never ever have I had such an amazing experience with a car dealership. I would not hesitate to buy one of the quality cars from Motorcars Incorporated! They were honest and it was offered at a fair price.

I just had my Jaguar xk8 serviced at 99,000 miles. Even…read morethough it cost a little more than I expected, the final result and product was more than satisfactory! Mike did a great job diagnosing and repairing a number of issues associated with my 2003 cat. you get what you pay for. Thank you Mike and Dean. george kirkutis 1 Gold st hartford ct

Aleks, Chris, Chris and Gus are amazing. they helped me find a car that is safe and big enough for…read moremy family. I cannot say enough good things about them and their team. thank you for the advice and aid in this process.

Total incompetence total crooks misdiagnosed a simple ac charge to try and get a complete new ac…read moresystem with all the bells and whistles for $4300 yes 4300 The sad thing is all that was needed was to be charged There diagnostic charge was $399 and the pathetic thing is my super awesome great garage PRO EDGE TUNING FIXED IT FOR LESS I own 3 Nissans and get serviced by Crowley in Bristol and never been screwed like I was at Gengras If there a ethical company they would refund my money down to the penny Remember not all dealerships are incompetent just this one

Brought my VW Jetta GLI to Crew for some warranty work but of course other issues were present so I…read moreokayed the work. Friendly staff. My service rep Betty was wonderful! I got the car back as promised no delays. BUT... when i went to pay my bill of $1988.45 for 2 bushings, a Carbon Cleaning @589.00 and an all wheel alignment I needed to write a check from my SoFi line of credit. I was told they only accept checks up to 1500! so, OK I'll write the check for 1500 and pay the difference on my debit card. She asked me what my check number was and I said 136 so she had to ask the manager whom I never met or came out to discuss this with me before saying NO. because the check number was too low and it's possibly a new account while I've had the account for eight years I just don't write checks. So then I said well I can write a check out of my local bank and then I'll deposit the SoFi check into my local they said nope absolutely no checks now whatsoever. so now I'm stuck and they didn't seem to care! I had to leave my car there. I wound up depositing the check into my local bank and it cleared this morning so I went this morning with a bank check and they were not friendly with me at all. in fact it took all of three minutes she just wanted me out of there. I have never had this issue at any other Volkswagen dealer in my life and I will never go back there because of this reason. so beware people !! check numbers these days don't mean anything because you can order checks at whatever number you want. I still haven't met this so-called manager but I am certainly going to find out who it was because you don't treat customers that way! that was a lot of money to come up with especially when the car was brought there for warranty work. if Miss Betty was a little more friendly towards me after handing her almost $2000 I probably would've never took the time to write this review

I will continue to have CREW service my 2000 VW Passat in the future based upon their reputation as…read morewell as going above and beyond their commitment to the customer. Easy to address a problem, friendly customer service, videos sent promptly addressing the steps of my repair thru out the process. Great inventory. Clean place, and a TAXI service to boot!!! what's there not to like?

What a great experience I had buying my new bike at Powerhouse Motorsports…read more The moment I walked in I was greeted by sales rep Jordan. He has a very pleasant attitude that put me at ease. Did I mention that I'm a new rider with lots of questions? He showed me huge selection of bikes, mostly preowned. I described the type of bike I was looking for and he brought to the section that he thought I would like. Needless to say, I did have my sights on the 2017 Suzuki Boulevard M50. Beautiful bike. He let me leave with absolutely no pressure to buy or any commitment at all. After thinking all weekend about this bike , I reached back out to Jordan and he helped with financing, insurance, registration everything. The whole transaction was smooth and pleasurable. I recommend Powerhouse Motorsports to anybody looking for a new bike, be sure to ask for Jordan. Happy riding.

I've been going to Parsons for years now, and I only have good things to say. They always treat me…read morelike family. I've purchased three used cars thru them, and am now on my second lease. Not only am I happy with my cars and signing away with Karen, but it's always nice to go into a place where everyone says hi and asks if you need anything. Whenever I go in for service, John and his team always take the time to listen and figure out any issues I might have. They always check to make sure I have accommodations, whether it be a ride, a loaner, or just a cup of coffee while I wait. And when I come back and it costs less than expected. I've recommended friends to go there too, and they are pleasantly surprised that going to a dealership won't break the bank and they get such great service. I haven't found another dealership where they treat you this well.

I have been coming to Bristol Auto Center for 3 years. Piotr and his team are the best- you can…read moretell they are always looking out for what's best for their customers. They are fair, honest, and reliable. That is hard to come across these days. I just purchased a used vehicle from them this week as well. Mark was a pleasure to work with, he was communicative, and handled a lot of the business with the DMV and credit unions for me. He was flexible and fought hard for a good deal. Thank you so much!

I love these guys. Really fair pricing, quality of service and timely fixes take a lot of stress…read moreoff. My family has brought japanese and german cars here for a couple of years now with zero issues

Bought a new 2023 Durango here. Super nice and helpful staff. Excellent experience. Oil changes,…read moreservice and any small issues were handled quickly and professionally. This dealership is so much better than a half a dozen others that I've visited while looking for a new car. Thanks Crowley

We traded in our 2015 Wrangler to upgrade to a larger vehicle for our growing family. We bought a…read more2022 Jeep Grand Cherokee L from Mark Giannone. We had a great experience with the team there, finance manager was Phil Lebel and he was superb as well. They got us a great deal on the vehicle plus gap coverage and an extended warranty all for less than our payment of our current Jeep. This place is great and will 100% recommend to anyone that is looking for a new car. Five Stars.

Purchased a 2009 Ram 1500. Overall I'm pleased with my purchase. The company is a little…read moredisorganized and staff a little cold and uninformed (promised things that they didn't deliver: Hadn't passed emissions, promised door seal that they did NOT fix). It's like sitting in a fish bowl then your inside there is no place for customers to sit and there is only one restroom that is used by everyone. Had to go off site to get my loan processed...weird. Plus it took over a month for them pay off my trade...I had to make an additional payment which is stupid. I love the truck. Its exactly what I wanted. Higher miles then what I'd hoped...but oh well. Wayyy better than some other used car dealerships that ive been to. Not a horrible experience overall...I recommend others research this place before committing to it. If you're willing to deal with some hiccups this place my be okay for you.

If I can give a negative review I would. I had to buy a new car after 2 years only having the car I…read morebought from here. first couple months of having the car, the emergency break fell off. the. we saw something that would give any mechanic a heart attack. the whole underneath was rusted! they said they'd fix it, which they only patched it. it took forever to do. then when it was "completed" the muffler came off. not even a week after. it was sent back and another week without a reliable car. during this whole time, they wouldn't give me a rental so I could of went to school and work. moving forward, I started hearing and feeling shaking movements. when I first got an inspection it was "fine". I brushed it off. I thought it was my tires so I got brand new tires. the shaking continues. I still ignore it because if there was a problem, the people who inspected the car, would have said something and the people that did my tires, would have said something. OH BOY WAS I COMPLETELY WRONG. the inspectors where a**hats and didn't know what they were doing. turns out after I go to a third place to get the car checked out again, my suspensions were completely GONE. also turned out my transmission was going too. I treated this car nothing but respect so it definitely wasn't me. and the "repairs" they did, was only patched work which made the rust so much worse! so I had to buy a brand new car. plus the loan I had on that sh*t box. the car wasn't worth anything to begin with and it definitely wasn't when I was trading it in.

This was my first time with Anthony's Auto repair in Plainville. Ct…read moreI walked in with my brother, and he immediately diagnosed the problems, 2 minor ones, and fixed them, that day, so soon, I couldn't believe it. The mechanic, Jay is very good. I live in a complex with 95 apts, all looking for a good, honest mechanic. They will all find out how great this place is. Amy Y.

Anthony's is my go to for Emissions testing. My ex-husband and his family, long time residents of…read morePlainville have been going to Anthony's for years for car repairs. My interactions with Will over the last month have been great. Will is all about customer service, super kind and getting the job done right.