I just bought a 2004 Chevy Cavalier from these guys - they were completely honest about the vehicles history and repairs that they had made to it while they had it. Jay also went as far as putting the car up on the lift in the shop and handed me a flashlight to take a look at anything I wanted - I noticed one other small thing that needed fixing and he did get it done before I came to pick the car up. With no extra cost. They also went out of their way entirely to get the car registered for me at the DMV - which helped me tremendously. I never expected this treatment for buying a $1750 car. All this being said - it is a 14 year old car and I don't expect it to be flawless. If things go wrong I would happily bring it back and pay to have them fix it if it is something I can't do myself. read more

I have been going to The Car Doctor for several years now, but this past visit absolutely warrants a five star review. Background: I have an '02 Maxima that recently failed emissions, so I brought my car in to be diagnosed, and (hopefully) fixed. Diagnosis: I needed 3 catalytic converters removed and replaced, along with a new Y-pipe. The Work: Mike and his crew not only replaced the 3 catalytic converters, they also replaced my front brake pads, and serviced my maxima's battery at no extra charge just for customer loyalty. On top of that, they brought my car back in to emissions for me to ensure that my car would pass. I have NEVER known another mom and pop mechanic that would go over and above like that--waiting in line just to make sure their customer's vehicle passed. I've heard multiple stories of customers of other mechanics that have failed emissions twice....even AFTER the work to correct the issue was supposedly already done. I should also add that the work they did for my car took roughly a week, and so as not to leave me without a vehicle, Car Doctor gave me a loaner car for the entire time at no extra charge! My overall assessment: My Maxima, with literally 199,900 miles to it, runs like a new car....no exaggeration. Mike, Jay and their crew are honest, solid, customer-focused mechanics. They know cars, and they've consistently done everything within their power to keep mine up and running. I live in West Hartford, and whenever I've ever needed serious work done to my car, I've turned to these guys, and they've never let me down. read more

I'll say this. 4200 for the biggest pos I ever owned. Was lied to about repairs done wasn't shown work orders and my vehicle sits dead in my driveway with a shit tranny. Really. A rebuilt tranny goes in less than two years. I've had to do the breaks on the front twice put in a radiator two new calipers in front a cv axel drivers side. The bumper fell off was held on with zip ties. The Ac never worked after they supposedly put another one in the battery went a month after I got it home all abs sensors are shot still a horrible wobble in the front end and oh yea. Front driveshaft was taken out a month after I got it home too. Front end was supposedly rebuilt. And I was avoided after I asked for work orders on it because I didn't want to think that some guy who told me I was like family because of all the time I spent there and I was patient. Real patient. Sorry but they are thieves read more

The Car Doctor - This is what I paid 4200 for. Pos lied to over and over about what was repaired because not even 2 years owned and dead - Auto Repair Near Me - Plainville, Connecticut

Super great workers. The owners are kind, they have a pool table in the front room that you can play on while you're waiting for your car to be fixed. Super clean. Always someone waiting to greet you with a smile. They fixed my car within an hour of me bringing it there, displayed complete professionalism and helped me for a great price. Thanks guys!!!! -Meg read more

I came here because I was in desperate need of figuring out what was causing a leaking in my car. I was told that it was probably the A/C drain was clogged but after hours of YouTube videos trying to find out where it is, I decided to bring it somewhere. Jay helped me out the minute I walked in the door. He was kind and professional and said he would take a look and let me know if it was an easy fix or if I would have to make an appointment. He quickly found the problem and while he was still cleaning up after the water from the clog pouring all over him, Mike, his partner told me it was all fixed(Literally not even 5 min after he took it back to take a look). I've never had such great customer service. I'll be back any time I need something for my car. I'm so glad I found this place! read more

I have come here several times, Jay has always been honest and fair in his prices and I will continue to come here for services my dealership can't cover! read more

This place came highly recommended by a mechanic i trust, he's now doing primarily body work so he sent me to Jay. I'll be honest, I was a pain in the a$$. I feel like I'm hovering but when something goes wrong with the car, you want it done right but also quickly. Jay is super friendly, and very efficient. I've used him now 2 times, for different issues, and will be back again for another issue ( time to get rid of it lol) But if definitely recommend heading here if you want fair, friendly service. He's got a customer for life. read more

Okay. So I've been going to them for a few years. At first, I went because I was willing to give someone closer to my new home a shot, even though I didn't know (or trust them with my car). During my time, the place has gotten more and more disgusting. The floors feel like you can stick to them forever (and that's just in the front). There is NEVER anyone at the front two desks to greet Customers as they come in the door. In fact, I've been able to walk right through the front door all the way in to the back, just to grab their attention. This to me is a hazard, especially since they're working with dangerous equipment when working on cars. Then this week, the owner (?) calls me that he lost the title to my car and the car keys I signed over to him to junk my car. I mean, who does that? I purposefully signed the car over to them so that they can junk it, so that I wouldn't have to worry about it again. Every time I have to go into that place, I cringe. I would definitely say STAY THE HELL AWAY! Don't buy a car from them either. The lot is disorganized, and I don't think you could find anything worth buying. read more

I'm torn. I had mechanical work done at at end of June. Good: They are friendly, the office/waiting area is nice, and they have free loaner cars. The labor price is fair and they charged what was quoted. Bad: They quoted me a price for 3 hours of labor. It took less than 3 hours, but they still charged me for 3. I would say it actually took them about just over 2 with the "free" wash. I've had the same repair done before and it should only take 1.5 hours. There was also a $20.06 charge for shop supplies and they didn't specify what those supplies were. Questionable: They clean the car inside and out after every service, this is great, unless they add that time into the $79 per hour labor charge. read more

The car doctor is different from most garages I've been to. They have a big large waiting room with a pool table, comfortable leather couches and there's always a movie on to watch on TV when I have to wait. They have free loaner cars but I didn't need one that day. I brought my 2014 ford flex in and they were able to get me in and out in about a half hour and cleaned and vacuumed my car for free!I would definitely recommend these guys to anyone. Thanks for the great service guys read more