Fue una agradable experiencia vivir ahí, solo a veces algún vecino hacía ruido de música pero como…read morea las 10 pm ya terminaba todo. No me gusto que no tenia doble vidrio eso protege del ruido

Cozy & Clean Apartments with all your amenities. The Apartment Manager, Carol is great and goes…read moreabove and beyond to make your living situation enjoyable and comfortable!

We have been living here for almost two years and we love it. The manager, Jose, is such a down to…read moreearth guy and that makes it easy to approach him if we ever have any questions or concerns. He's always been quick to send the maintenance crew to get something fixed if needed. I've never had to wait more than three days to get something taken care of. We have a spacious two bedroom apartment with a nice fireplace. The kitchen is rather small but cute and I love that there are only carpets in the bedrooms. We get two parking spaces inside the complex, which is a must have, because finding parking out on Stewart and Gray is a nightmare. There are multiple laundry facilities in the complex as well as two swimming pools that we fully take advantage of during the summer months, and a fitness center. It's also within walking distance to the high school and shops/food. We love this apartment complex, the only negative is that though it's generally quiet, some of the children tend to play and scream really loud right outside of our apartment. But kids will be kids, we can't expect them to be locked up inside. It's a great place to live and we have thoroughly enjoyed it.

This place since new management has really changed since March 2022 and not in a good way.read more

Grace has always been so helpful and made my moving process so smooth!!! Great experience.read more

NO STARS!! TO YOUR 1 STAR!…read more Pics of her messages to me, are posted on Google Review since I can't upload on here for the Country Club Apts. It started out ok, but it is horrible living in our apartment where grace is the office Manager. Usually people receive notices, I on the other hand received messages, like if i'm being yelled at by my mother and threats of her gathering evidence against me. Do not come here if you have a child with a disability, because she does not verify any noise complaints. She once messaged hey! I'm receiving messages of noise from your way, when it was the apartment in the next bldg infront of us. Told her wrong apt. Maybe you should go out and verify. The times I have complained about noise, I received no response from her until hours later when there was nothing to investigate, So yes this place is BS! We were always planning on leaving when our son reached HS, but Stauffer Middle where my son goes to which is across and down the street, is not worth it, this school has bullys and the school does nothing to the attacker. He is on independent studies and now has his work done through ipad. My son doesn't even feel comfortable going to the pool, which is directly in front of her apt. Because its 2 per household to be at the pool. I had my son and nephew there ONE TIME the first year and she came out like if she was ICE when me and my brother were there to keep an eye on them in the pool, mind you i was showing my brother the complex as well and after that, came out told me i couldn't drink or eat out by the pool yet i was at a table and had a bag with our stuff and we pick up after ourselves, so those rules in itself should stop you if you want an apt with a pool. He's probably swam 2 times in the pool out of 2 yrs here. Yet I witnessed a pool full of children and nothing was done. We are a family of 3, paying a 2 bedroom and all 3 can't be out there to enjoy what we pay for unless its 2 at a time? We live in the back bldg so how can i watch my kid and nephew from back there? It's a joke that they have someone like this as the property Office Manager, I am already waiting for a response from Marco who is her boss to this matter, but felt as a Tenant still living here currently, that you know this before risking coming here to waste your money to deal with a headache like her and a school like Stauffer Middle. After that our account is locked and at first said, Evicted No Access! Like we didn't even get a notice. Also a man showed up to do electrical work banging on the door and I had to tell him no, because we didn't receive a notice and our trust level here is null. I wouldn't recommend here also, because the floors are so uneven our bed in the room leans more on one side then the other making it horrible to sleep and we have a really good bed. Also we live on the 1st floor and the ceiling creaking level is out of control when the neighbors walk in the upstairs apt. Proof is in the screenshots I'm sharing. Happy House Hunting Peeps!

Great location, great apartment, great amenities, assigned parking lots, security gate, everything…read moreis awesome.

Although I didn't get approved for my apartment here Jasmine at the leasing office is an absolute…read moresweetheart. She tried her best to help me every step of the way. I'm sure she's an amazing landlord and whoever hired her did a great service to everybody else. Thank you to Jasmine for all your help.

I have lived in this apartment for many years. And I've always had issues with the former manager…read moreJose who was not prompt in answering my texts and calls. I would call and call and he wouldn't answer. He used to promise me that workers would come to the apartment to fix my bathrooms and reglaze them and for weeks no one showed up. I would call him to find out but he ignored me. I am relieved that he is gone now because I believe things will be better now. I always go to Adriana for my problems regarding the apartment even before. So, I am glad that she is handling the apartment now. I also don't like the smell of the water in the laundry room. It smells bad. Also the machines eat my money and I don't get them back. But I am thankful that this apartment is so close to my sons' school. I feel at ease because I am close to them when emergency happens. I also like that the apartment is close to the shopping mall and new stores in Downey. Everything is accessible. I also appreciate the online work order procedure. Now my concerns get acted on in a timely manner.

The Florentine has the best Halloween celebrations! Every year, Adriana (manager) organizes a…read morewonderful family event for us, the tenants. Celebration includes trick or treating, music, raffles, prices, Photo Booth, food, and of course enjoying each other's company. From toddlers to teenagers, you can see all children having fun; and all parents enjoying the moment. Thank you Adriana for always going the extra mile. Best manager ever!

I love it here! I've been living here for 8 months now, and it's been a great experience overall…read more The office staff is always helpful and informative, and maintenance is quick to respond, even on weekends. It's honestly refreshing to have maintenance actually answer emergency calls! Management is also very prompt and respectful of residents' privacy, even around shared spaces like the grill areas, pool and gym. The pool is always nice and clean, and the neighborhood itself is quiet and calm. Unfortunately, we are near an area where there's occasionally a lot of loitering and suspicious activity, so I definitely recommend not leaving personal belongings in your car or outside. My kids' bike was recently stolen because I left it out overnight. There is security walking around 24/7, but being in LA, thieves move fast.. so just stay vigilant like you would anywhere else in the city. Aside from that, my kids, my Betsy , and I are truly loving it here!

This review is for the amazing maintenance staff. We've had several occasions where we need…read moremaintenance after hours and we've had staff respond quick. We called in after regular hours and Ben showed up 45mins after our call and helped us after we came home and found that our bathroom sink was overflowing with water. He even came back in the morning to check in that everything was working appropriately. Thank you so much Ben!! I love the maintenance staff and all their hard work. I wish I knew all their names to shout them out. There's an older gentleman that cleans the buildings and laundry room and he's so helpful and such an amazing person. Thank you.

Living at Royal Queen Apartments is such a cozy experience. The neighbors are nice and quiet here…read moreand are extremely friendly. It's nice to have a washer and dryer located on site as well as a parking lot for every apartment with a storage unit ! Inside the apartment is nice and spacious and kept up to par with amazing management . Rhonda is our on site manager and the absolute best she is great at keeping everyone up date with any information we need to know and extremely easy to reach out to ! She is very fast to resolve any concerns or questions we have ! This is a great place to raise our family !

I would think twice before renting here…read more Recently we discovered that we had been charged $15/month for "forced renters insurance" for the past 7 months ($105 total), even though we already had an active renters insurance policy the entire time. Our policy never lapsed. Management explained that because we didn't re-submit proof of insurance when we renewed our lease through their compliance portal, their system automatically enrolled us in a third-party liability program and added the monthly charge. While that may technically follow their lease wording, we never received any notice or warning that there was an issue with our insurance or that we were being auto-enrolled and charged each month. When we contacted the office and showed that our policy had been valid the entire time, they still refused to credit the charges and instead said it was handled by the third-party company they use. Another frustrating issue is that tenants are also required to pay about $7.50 per month for Luxer One package lockers. In practice, delivery drivers rarely use the lockers and most packages are still left at our door, so residents are forced to pay for a service that often isn't actually used. The amount here was only $105, but it's the principle. Being charged for something without any notice while already maintaining the required insurance was disappointing, and the refusal to work with us on it left a bad impression. If you're considering renting here, make sure you read every fee carefully and monitor your account closely because additional charges can be added if paperwork isn't resubmitted exactly the way their system requires.

I had a mold issue. Had to move out. They called me a liar even though I had proof. They didn't…read morecare. Still charging me for money they owe me. My children became very sick.

Great management and super clean place. Rolando is very professional and made the move in process…read moreso easy without any issues!!

The apartment complex is great, and the staff is outstanding. Nice place to live. The complex is…read moresafe, and the neighbors are caring and look out for each other.

I had an amazing tour with Robert! Park Regency is exactly what I'm looking for, a cozy home with…read moregreat amenities. They superseded my expectations. I hope to live there soon!

Darian did a great job showing us around, very informative and welcoming. He gave us the gold star…read moretreatment, checking out the amenities and being able to answer all the questions we had on everything- he was very knowledgeable. He accommodated us in showing the available unit thoroughly and what can be expected if we moved forward. We enjoyed our tour very much.