Where do I begin!!!
Communication leading up to our wedding was terrible.
1 week before our event and we still had not chosen our menu despite multiple emails and phone calls from me. We were finally told to go to the website and choose our selections. We had paid for the full package ( 6 finger foods, 4 pizza toppings and 2 spit roasts) I was then advised that they don't provide some of the selection options anymore.
We were also originally told that they would not need the kitchen and even FAQ section says they don't, well we were told one week out that they would need the kitchen at 1-1.30pm( not at all convenient) on the day, they FINALLY arrived at 3pm and no kitchen staff or waitresses in sight. This was followed by serving food we didn't order, only 2 toppings and RAW CHICKEN!!!! I was offered a miserable $150 refund after paying almost $4000 AND guests got sick.
Absolutely disgusting service and I would not recommend them to anyone.
I can organised this booking 3 months in advance too.
Clare and Greg read more